Hello,
I have a new (just out of the box from SMARTHOME) ISY 994i Pro/IR and PLM 2413S and have a situation where all five status lights (including the error light) are on/steady. The user's manual doesn't reference such a case, and various recycling of the router, ISY, and PLM don't seem to fix the situation. As a last resort, I also did the factory reset, and that didn't change anything either. Wiring between devices should be good, as I have used an ISY 99i in the past without any trouble.
When I try to connect to the ISY, I can't get to the login screen. I have the latest JAVA, but when the Universal Devices Administrative Console launches I get two error dialogue boxes instead of the login box:
-- XML Parse Error http://192.168.0.4:53196/0/d.xml
-- Socket Open Failed java.net.ConnectException: Connection Refused: no further information
I assume the connection errors are the result of the ISY not properly initalizing, but wouldn't rule out two separate problems. Any thoughts/advice would be most appreciated... Or is my box DOA and in need of returning the same day it arrived?
Thanks.
Scott.