rsstansbury

When you say "new Smarthome one.." are you referring to the 2441TH? I've got to make a decision within the next few days as to what I'm going to do. I spoke to the Universal folks today. The Venstar 2391T7E is an I2CS device, From what I understand, Michel is working on a firmware revision. If I am going to return anything, I have to do it by the 14th. I'm debating whether to return just the tstat or the tstat and the ISY. A functional ISY with no compatible tstat doesnt do me any good. My preference would be to keep the ISY and get a tstat that is fully compatible, but I am runnning out of time. Did you have any issues with the Smarthome replacement? What controller are you using?

Yes, I cleared cash this morning using the link that Nutty posted. I then deleted the stat and linked it again. No change. I intentionally blanked out IP addresses before posting.

Kinda sounds like I may be the first person to try to hook these two devices together. Do I have a stat that is not so compatible with the ISY 994i? At this point, I just want to be able to add the stat nodes and control it "out of the box" without having to do any programming work arounds. Michel, Do you still need to do that remote session that we have scheduled later today?

Mon 06/04/2012 12:36:57 PM : [All ] Writing 1 bytes to devices Mon 06/04/2012 12:36:57 PM : [iNST-TX-I1 ] 02 62 14 94 25 0F 0D 00 Mon 06/04/2012 12:36:57 PM : [iNST-ACK ] 02 62 14.94.25 0F 0D 00 06 (00) Mon 06/04/2012 12:36:57 PM : [iNST-SRX ] 02 50 14.94.25 1B.FC.78 2B 0D 02 (02) Mon 06/04/2012 12:36:57 PM : [standard-Direct Ack][14.94.25-->ISY/PLM Group=0] Max Hops=3, Hops Left=2 Mon 06/04/2012 12:36:57 PM : [14 94 25 0 ] Calibrating engine version

I am not at home right now (at work). I accessed ISY using Internet IP and ran Admin Console. Here is the event log that you requested. Mode was showing "off". I changed it to "Cool", Cool set point then came back as 0 degrees. I change it to 78. I doubt that the stat actually changed at my house. If it did, it would be the first time. There is no one there to confirm though. Mon 06/04/2012 11:14:01 AM : [iNST-TX-I1 ] 02 62 14 94 25 0F 6B 05 Mon 06/04/2012 11:14:01 AM : [iNST-ACK ] 02 62 14.94.25 0F 6B 05 06 (05) Mon 06/04/2012 11:14:02 AM : [iNST-SRX ] 02 50 14.94.25 1B.FC.78 AB 6B FD (FD) Mon 06/04/2012 11:14:02 AM : [standard-Direct Nack][14.94.25-->ISY/PLM Group=0] Max Hops=3, Hops Left=2 Mon 06/04/2012 11:14:02 AM : [ 14 94 25 1] CLIMD 2 Mon 06/04/2012 11:14:02 AM : [iNST-TX-I1 ] 02 62 14 94 25 0F 6A 20 Mon 06/04/2012 11:14:02 AM : [iNST-ACK ] 02 62 14.94.25 0F 6A 20 06 (20) Mon 06/04/2012 11:14:02 AM : [iNST-SRX ] 02 50 14.94.25 1B.FC.78 2B 6A 00 (00) Mon 06/04/2012 11:14:02 AM : [standard-Direct Ack][14.94.25-->ISY/PLM Group=0] Max Hops=3, Hops Left=2 Mon 06/04/2012 11:14:02 AM : [ 14 94 25 1] CLISPC 0 Mon 06/04/2012 11:14:12 AM : [iNST-TX-I1 ] 02 62 14 94 25 0F 6C 9C Mon 06/04/2012 11:14:12 AM : [iNST-ACK ] 02 62 14.94.25 0F 6C 9C 06 (9C) Mon 06/04/2012 11:14:12 AM : [iNST-SRX ] 02 50 14.94.25 1B.FC.78 AB 6C FD (FD) Mon 06/04/2012 11:14:12 AM : [standard-Direct Nack][14.94.25-->ISY/PLM Group=0] Max Hops=3, Hops Left=2 Mon 06/04/2012 11:14:12 AM : [ 14 94 25 1] CLISPC 156

Nutty, Thank you for the reply... I've been keeping a close eye on the firmware and UI revisions reported in the About dialog box. If I access ISY using local IP address, firmware revision is 3.2.6 and UI revision is 3.1.17. I've cleared the cash many times using the link on the ISY web page, and UI revision will then show 3.2.6. Then UI revision is back to 3.1.17 the next time I launch it using local IP or the admin console shortcut on my desktop. If I access ISY using Internet IP, then both firmware and UI revision is 3.2.6. I have only linked to my thermostat when accessing ISY with intenet IP because that's the only way I get the modal dial box to pop up when I click "Start Linking". I cleared the cache this morning using the method that you provided in the link. After that, both firmware and UI revisions were at 3.2.6 when I launched the admin console using local IP. It did not fix the "Start Linking" modal dialog box problem though. I closed admin console down and accessed ISY using Internet IP. I verified firmware and UI revisions were at 3.2.6. I removed stat from ISY and linked again. No change. Still cant control stat from ISY. If I set mode to cool and cool temp to 78, it appears to write to device. However mode is back to off when I query the device. In fact, mode always shows to be off regardless of actual state of stat. It makes no sense to me why I can see the modal dialog box if I access ISY using Internet IP but not if I use local IP. It would seem that the dialog box would be blocked in either case if the problem was due to it being blocked by something on the same computer. When I access using Internet IP, I get a Security Certificate page that pops up. See screen shot. I click the option "Continue to this Website (not recommended)". Maybe this has something to do with why it works one way and not another. This is a faily new laptop that I am using. As far as I can tell, the only thing I have on it is Windows Firewall and Norton AV. I've had both of those disabled since Saturday. I did not install AVAST, and there is no evidence of it in Programs. So if it is there, I am not aware of it.

Nutty, I am planning to use the Mobilinc iPhone app, but I dont want to purchase it until I see this stuff work like it is supposed to. I'd like to hear your comments on Mobilinc or comparable products if you have one. Thanks...

@ Nutty... Thank you !!! @ Michel... I submitted a ticket. I was able to link the stat again once the green LED finally lit on the PLM. I seem to be getting some different results with the Admin Console depending on whether I access it through with the local IP address or the Internet IP. See attachments. Using the internet IP, the Cool setpoint drop down combo box appears when I change the mode from off to Cool. However the current state of 0 degrees is obviously wrong. I also get the "Linking In Progress" modal dialog box to pop up when I use the Internet IP. In neither case can I actual control the stat. I am running Windows 7 with Norton AV and Windows FW. I have both turned off. I also have my firewall turned off on my router. Thank you for helping me with this. I currently have my house automated with an industrial PLC and GUI that I developed back in 1999. Home Automation technology didn't seem to provide what I needed back then. That appears to have changed, and it is time for me to phase out that older technology. Basically, my wife would not even be able to turn on the AC if that system hiccuped after I got hit by a bus.

Michel, update on the PLM LED. I walked over and looked at the PLM again after my last post. The LED is now on. It was plugged in the outlet with no cable connected to Port A. All the factory ressting had no effect, but leaving it plugged in the wall with no cable seemed to work.

Hello Michel, I really appreciate your help. Yes I do get the login prompt, and yess I can login with no problems. I can also login with the internet url. Still no lock with getting a light on the PLM though. Did you want me to try start linking from internet url?

@ NuttyComputer.. You are correct. A scene seems pointless. Just trying to make something happen. The thermostat manual was a little vague. It sounded as though the node might need to be added to a scene in order to control the device remotely. @ Michael... ISY firmware is 3.2.6 as stated in the beginning post. Things have gotten worse. I was going to remove the node and add them again after doing a factory reset on the stat. However, the modal dialog box with the finish button would not pop up after clicking "Start Linking". This worked fine all day yesterday. Now it is not. I read on this forum that it is usually related to a FW/AV issue. Turned all of that off, and the dialog box still would not appear. So I figured I would try doing a factory reset on the PLM. I unplugged it and plugged it back in with the set button pressed. Now the LED wont come on at all, and no windows pop up when I click Tools>Diagnostics>PLM Info Status. I am extremely frustrated at this point. Nothing seems to work as the stated in documentation. I've spent most of a weekend trying different things. I am pretty tech savy with this kind of stuff being a software developer.

@ LeeG... Thanks for the reply. I have since tried deleting and re-adding it several times. No change. there are no comm errors when writing or reading from the device. I am just not getting back what the actual settings and status are in the thermostat. The wiki also states that 4 nodes should be added, and that is what I am seeing.

I am very new to this. I purchased the ISY994i/IR PRO with Dual Band PLM and the Venstar 2491T7E thermostart. I added the thermostat to the Admisnistrator Console. None of the settings in AC match the settings on the thermostat. For example, AC indicates that the cool set point is 80 degrees whn it is actuall 78 on the thermostat. I also cannot seek to turn the stat on and off from AC. Firmware and UI version is 3.2.6. See attached.