francoislegacy

Thank you Paul. I just bought ISY Portal and it seems to work flawlessly. It took just a few minutes to set up. And i also made Mobilinc Pro work again. Thank you Javi. I will try that today on my Mac. I might also try teamviewer. I always have a lot of help from this forum!

Living in a rural area, the only viable option to go to Internet is a wireless service. Recently, i switched from a WiMax connection to a LTE connection. While the LTE connection is much faster (25mps instead of 10), ISP (Xplornet, Canada) doesn't allow to either port forward, or having a static IP address. After lots of research, i found the reason why : ISP uses a double NAT on their side. And since then, i cannot have access to my ISY outside my LAN (surveillance cameras don't work either). So i'm considering some work around solutions, like a VPN with port tunnelling, i seems a bit difficult. Or i'm also considering ISY Portal. But, does anyone have experience with ISY Portal connecting to ISY994PRO when ISP uses double NAT on their side? Thanks is advance, Francois

UI is also 3.2.6 scenes were created with this version of UI. In the meanwhile, after you gave me some advices, i tried something. I did a "Restore Device" on each lamplinc and now it seems to work! I'll have to do a few more tests, but... it's looking good Once again thanks a lot!

And Isy firmware is 3.2.6 Thank you for your interpretation of the trace.

Device type : B2457D2 LampLinc BiPhy v41 (all 4 are of this type) The load is a regular table lamp with regular light bulb (no LED or CFL). 3 of them are 60W and the 4th has a 100W bulb.

Thanks LeeG, This is what i get from Event Viewer (a bit long) sam. 07/28/2012 16:03:51 : [GRP-RX ] 02 61 15 13 00 06 sam. 07/28/2012 16:03:51 : [iNST-SRX ] 02 50 1B.9B.92 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:03:51 : [iNST-SRX ] 02 50 1B.9B.92 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:03:52 : [iNST-SRX ] 02 50 18.A1.27 1B.FD.AB E2 13 FF LTOFFRR(FF) sam. 07/28/2012 16:03:52 : [iNST-SRX ] 02 50 18.A1.27 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:03:52 : [iNST-SRX ] 02 50 18.A1.27 1B.FD.AB E1 13 FF LTOFFRR(FF): Process Message: Ignored sam. 07/28/2012 16:03:52 : [iNST-SRX ] 02 50 18.A1.25 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:03:53 : [iNST-SRX ] 02 50 18.A1.25 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:03:53 : [iNST-SRX ] 02 50 18.A1.25 1B.FD.AB E1 13 FF LTOFFRR(FF): Process Message: Ignored sam. 07/28/2012 16:03:53 : [iNST-SRX ] 02 50 18.A2.29 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:03:53 : [iNST-SRX ] 02 50 18.A2.29 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:03:53 : [iNST-SRX ] 02 50 18.A2.29 1B.FD.AB E1 13 FF LTOFFRR(FF): Process Message: Ignored sam. 07/28/2012 16:03:53 : [iNST-SRX ] 02 50 18.A3.59 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:03:54 : [iNST-SRX ] 02 50 18.A3.59 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:03:54 : [iNST-SRX ] 02 50 18.A3.59 1B.FD.AB E1 13 FF LTOFFRR(FF): Process Message: Ignored sam. 07/28/2012 16:03:54 : [iNST-SRX ] 02 50 1B.9B.92 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:03:54 : [iNST-SRX ] 02 50 1B.9B.92 1B.FD.AB 62 13 FF LTOFFRR(FF) sam. 07/28/2012 16:03:54 : [standard-Cleanup Ack][1B.9B.92-->ISY/PLM Group=0] Max Hops=2, Hops Left=0 sam. 07/28/2012 16:03:55 : [iNST-SRX ] 02 50 18.A1.27 1B.FD.AB E2 13 FF LTOFFRR(FF) sam. 07/28/2012 16:03:56 : [iNST-SRX ] 02 50 18.A1.27 1B.FD.AB E2 13 FF LTOFFRR(FF) sam. 07/28/2012 16:03:56 : [iNST-SRX ] 02 50 18.A1.27 1B.FD.AB E2 13 FF LTOFFRR(FF): Process Message: Ignored sam. 07/28/2012 16:03:56 : [iNST-SRX ] 02 50 18.A1.25 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:03:56 : [iNST-SRX ] 02 50 18.A1.25 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:03:56 : [iNST-SRX ] 02 50 18.A1.25 1B.FD.AB E1 13 FF LTOFFRR(FF): Process Message: Ignored sam. 07/28/2012 16:03:56 : [iNST-SRX ] 02 50 18.A2.29 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:03:57 : [iNST-SRX ] 02 50 18.A2.29 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:03:57 : [iNST-SRX ] 02 50 18.A2.29 1B.FD.AB E1 13 FF LTOFFRR(FF): Process Message: Ignored sam. 07/28/2012 16:03:57 : [iNST-SRX ] 02 50 18.A3.59 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:03:57 : [iNST-SRX ] 02 50 18.A3.59 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:03:57 : [iNST-SRX ] 02 50 18.A3.59 1B.FD.AB E1 13 FF LTOFFRR(FF): Process Message: Ignored sam. 07/28/2012 16:03:57 : [iNST-SRX ] 02 50 1B.9B.92 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:03:57 : [iNST-SRX ] 02 50 1B.9B.92 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:03:58 : [iNST-SRX ] 02 50 1B.9B.92 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:03:58 : [iNST-SRX ] 02 50 1B.9B.92 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:03:59 : [iNST-SRX ] 02 50 18.A1.27 1B.FD.AB E2 13 FF LTOFFRR(FF) sam. 07/28/2012 16:03:59 : [iNST-SRX ] 02 50 18.A1.25 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:03:59 : [iNST-SRX ] 02 50 18.A1.27 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:03:59 : [iNST-SRX ] 02 50 18.A2.29 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:03:59 : [iNST-SRX ] 02 50 18.A3.59 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:04:00 : [iNST-SRX ] 02 50 18.A1.25 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:04:00 : [iNST-SRX ] 02 50 18.A2.29 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:04:00 : [iNST-SRX ] 02 50 18.A3.59 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:04:00 : [iNST-SRX ] 02 50 1C.A8.E8 1B.FD.AB 61 13 FF LTOFFRR(FF) sam. 07/28/2012 16:04:00 : [standard-Cleanup Ack][1C.A8.E8-->ISY/PLM Group=0] Max Hops=1, Hops Left=0 sam. 07/28/2012 16:04:01 : [iNST-SRX ] 02 50 1C.A8.E8 1B.FD.AB 61 13 FF LTOFFRR(FF) sam. 07/28/2012 16:04:01 : [standard-Cleanup Ack][1C.A8.E8-->ISY/PLM Group=0] Max Hops=1, Hops Left=0 sam. 07/28/2012 16:04:01 : [iNST-SRX ] 02 50 1C.A8.E8 1B.FD.AB 61 13 FF LTOFFRR(FF): Process Message: Ignored sam. 07/28/2012 16:04:01 : [standard-Cleanup Ack][1C.A8.E8-->ISY/PLM Group=0] Max Hops=1, Hops Left=0 sam. 07/28/2012 16:04:01 : [iNST-SRX ] 02 50 1B.9B.92 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:04:01 : [iNST-SRX ] 02 50 1B.9B.92 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:04:01 : [iNST-SRX ] 02 50 1B.9B.92 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:04:02 : [iNST-SRX ] 02 50 1B.9B.92 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:04:02 : [iNST-SRX ] 02 50 18.A1.27 1B.FD.AB E2 13 FF LTOFFRR(FF) sam. 07/28/2012 16:04:03 : [iNST-SRX ] 02 50 18.A1.27 1B.FD.AB E3 13 FF LTOFFRR(FF) sam. 07/28/2012 16:04:03 : [iNST-SRX ] 02 50 18.A1.27 1B.FD.AB E3 13 FF LTOFFRR(FF): Process Message: Ignored sam. 07/28/2012 16:04:03 : [iNST-SRX ] 02 50 18.A1.25 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:04:04 : [iNST-SRX ] 02 50 18.A1.25 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:04:04 : [iNST-SRX ] 02 50 18.A1.25 1B.FD.AB E1 13 FF LTOFFRR(FF): Process Message: Ignored sam. 07/28/2012 16:04:04 : [iNST-SRX ] 02 50 18.A2.29 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:04:04 : [iNST-SRX ] 02 50 18.A2.29 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:04:04 : [iNST-SRX ] 02 50 18.A2.29 1B.FD.AB E1 13 FF LTOFFRR(FF): Process Message: Ignored sam. 07/28/2012 16:04:04 : [iNST-SRX ] 02 50 18.A3.59 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:04:05 : [CLEAN-UP-RPT] 02 58 06 sam. 07/28/2012 16:04:05 : [iNST-SRX ] 02 50 18.A3.59 1B.FD.AB E1 13 FF LTOFFRR(FF) sam. 07/28/2012 16:04:05 : [iNST-SRX ] 02 50 18.A3.59 1B.FD.AB E1 13 FF LTOFFRR(FF): Process Message: Ignored ----- salon50 Test Results ----- [Failed] Lamp.vaissellier (18 A3 59 1) [Failed] Lamp.coin.porte (18 A1 27 1) [Failed] Lamp.coin.table (18 A1 25 1) [Failed] Lamp.table.appoint (18 A2 29 1) ----- salon50 Test Results ----- sam. 07/28/2012 16:04:11 : [iNST-TX-I1 ] 02 62 00 00 15 CF 13 00 sam. 07/28/2012 16:04:11 : [iNST-ACK ] 02 62 00.00.15 CF 13 00 06 LTOFFRR(00)

I have a problem with scenes not working at all with my 4 dualband lamplincs (ISY 99i, PLM). From the admin console, I can control each lamplinc individually. I can also control them with a program. I can do the same from Mobilinc on my iphone. And if I use a button on a Keypadlinc to trigger a program, it works. So, i think I can assume that there is no communication problem. But I can't make any scene works. Using the "Test scene", report show that it failed. So, my question is : what steps should i follow to try to resolve this problem. Thanks