Hi,
I haven't had any problems with this product before, so I really am not that knowledgeable about troubleshooting it, it's always worked. But...
We switched our isp provider to Verizon FIOs a little over 2 months ago and that may be when things quit working. Anyway, I HAD an ISY99 which started sporadically coming up when clicking on My Lighting in Network.
I replaced it last week with a new ISY994 and a new PLM, but still having the same problems. Actually NOW, nothing happens when I click on my lighting, and nothing happens when I try running it from the website. I tried turning off my Norton antivirus and firewall, without any change in results.
Out in the garage is a Verizon Actiontek wireless router (wireless turned off) and a Netgear wireless router.
Any help or suggestions would be GREATLY appreciated!