Techman

@armymutt Try doing a restore device on each of the modules. The problem is most likely that there are old link tables in the modules that were linked to the hub.

If you have a VPN try turning it off. If you enter this address into your browser are you able to see the eisy config file? https://eisy.local:8443/WEB/sysconfig.txt

You should update java, current version is 1.8.0_451-b10 After java is updated clear your java cache, be sure to check all 3 boxes, then download the current version of the IoX Launcher from here: https://isy.universal-devices.com/start.jnlp Be sure to exactly follow the migration procedure: Eisy:User Guide - Universal Devices, Inc. Wiki Before migration run the "update packages" on the eisy. It could take up to 30 minutes for the update. You'll get a popup window with a notice to reboot when the update is complete Also, prior to the migration run backup on your ISY9984

I think your issue is either with your router or a firewall Do you have another computer that you could try? Do you have a VPN, if so is it off? Are you able to access the eisy via the admin console using HTTP://(your eisy ip address):8443/DESC

@srjacob If you have a VPN, turn it off In your web browser put in this address: https://eisy.local:8443/WEB/sysconfig.txt If it brings up the eisy config file then post it in the forum.

Do you see the eisy's IP address in your router, if so then: In the Iox Launcher, click the add button, and enter https://(your eisy IP address)/desc Note: the router must support DHCP

@srjacob Did you follow the migration instructions? Eisy:User Guide - Universal Devices, Inc. Wiki 1) The eisy doesn't support static IP addresses, however you can use a reserved address which will give you the same result. 2) You need to have the latest version of PG3x on your eisy. Do a upgrade packages on the eisy. The update may take time, up to 30 minutes. 3) After migration, some scenes and programs may need manual intervention 4) Did you clear your java cache, checking all 3 boxes, and download the latest version of IoX Launcher from here: https://isy.universal-devices.com/start.jnlp

Tha Amazon servers were overloaded, and running very slow, due to their Prime Day promotion.

@HTTRC When you open the IoX Launcher are you able to fully access your eisy? If you do a "restore Iox" from a backup file that was made with a previous PLM then after the restore you'll need to follow the "replace PLM procedure" I sent you earlier as the restore will contain links to your previous PLM.

@srjacob Is the eisy up and running? Are you looking for programming assistance for the eisy? Can you explain in more detrail exactly what help you need.

When you replace your PLM, exactly follow the attached procedure If the ISY wasn't damaged then there's no need to to be concerned about your existing ISY backup. Your current ISY database will be used to populate your replacement PLM Replace PLM (ISY994).pdf

@apostolakisl You should take a look at this possibility Amazon.com: CYANTEKOMS Copper Brass Lightning Rod Kit with 60 Feet 6 AWG Down Conductor and UL Listed Rod Clamp for Pole Top House Tower Tank Roof Safety : Industrial & Scientific

If you did a factory reset before you tried to include them into the eisy then there's not much else I can suggest. Being that both your devices and the eisy are zwave certified there's no reason why they shouldn't work. Do you have the instruction manual for the devices? Are their batteries new ?

@joew One other thing you can try - Click on this link: Home - Universal Devices - The Most Powerful Automation, Energy Management, and IoT Platform In the upper right corner, click on My ISY, then click on "keep" and "open"

Did you reboot your computer? Did you reboot your router? Remove power from the eisy for 30 seconds, then boot it up

The issue you're having is totally unrelated to a failed PLM If you have a VPN turn it off, also turn off your firewall Remove power from the isy for about 30 seconds, then boot it up

The only other option would be to use UD Mobile Why don't you want to use the admin console as that's the best option

Are you on a PC or MAC and what version is it running I would focus on your Router. Verify that DHCP is enabled on the router, then reboot your router. Also try clearing your java cache, be sure to check all 3 boxes, then download the IoX Launcher from here: https://isy.universal-devices.com/start.jnlp If you're then still having issues try turning off your firewall.

@JoelW Do you have DHCP enabled on your router? Also check and/or replace the ethernet cable between the eisy and the router. Where your ethernet cable is plugged into the eisy, Is the orange led lit, and is the green led blinking?

@hspindel @Brian H was referring to a procedure, not a function. The procedure to replace a PLM is attached Replace PLM Procedure (EISY or POLISY).pdf

The trend chart is definitely not working. Don't know if this is a bug or if it's no longer supported.

Have you tried doing a factory reset on them before adding them to the eisy Re: your battery devices with pending writes, manually put them into the linking mode and them click on wrtie updates. You should only have one device in the linking mode at any one time to avoid their link tables becoming cross linked. Being that your zwave network is functioning I doubt that UD Support can help.

It's possible that you may have an eisy firmware issue. What's your eisy firmware version? Probably best to open a support ticket: My Tickets - Universal Devices - The Most Powerful Automation, Energy Management, and IoT Platform

@PalChgo You should first address the pending writes on ZY 101, ZY 102, and ZY 111 as it's possible that they may be adversely effecting your Zwave network. You may have a weak Zwave mesh network and need a range extender to improve it. The Smarthouse is having a sale on Zooz products through July 8th. They have an excellent zwave range extender/amplifier. https://www.thesmartesthouse.com/ The BW8510US (aka ZRC-90US) is Zwave certified so it should be compatible with the eisy. Herer's the link to its certification and additional info: https://products.z-wavealliance.org/products/1526?selectedFrequencyId=2

@hspindel When replacing a PLM it's important to exactly follow the replacement procedure (sere attached). Your previous problem was most likely with the serial to USB cable on your eisy. The 2413U uses a standard USB cable. Replace PLM Procedure (EISY or POLISY).pdf