spaterson76

the PLM was the issue. I now have a 2413U and it is working. but I have to wonder now that Insteon was gone for a while & returned, is everyone migrating to a system that doesn't need a PLM like device? I have Insteon switches throughout my house, and I wonder if I should be moving to zwave or something else if & when I need to replace them so that years down the road, I'm not relying on a PLM that may or may not be available.

the sad thing is I had ordered the Serial PLM Kit already 😳

and I am indeed using a 2413S, and I simply didn't read the instructions. thanks for guiding me, Paul. INSTEON Support – Requires a PLM (not included): 2413S, 2413U, or 24487U. If you are using 2413S (serial/RS232), then you will need our Serial PLM Kit I'll get the usb->ethernet wire.

I'll add that my connection from eisy to plm is usb->rs232->ethernet wondering if I might need the "Serial PLM Kit" which looks like usb->ethernet. anyone have the usb->rs232->ethernet working or was that a mistake?

it says not connected. I think I migrated. need a new one probably?

Hi, I switched to eisy many months ago. I got busy with family & work and never fully completed the task although I have it running 5.7.1, the eisy does not control any of my devices. They do all show up in the admin console and on the UD mobile app. However, an error is issued when I try to query or control devices. Additionally, in IoX Launcher, whenever I try openADR dashboard, nothing happens. I'm stuck & now I have a need with controlling the xmas lights on a schedule, something I have plenty of scenes & programs for, but I can't do anything. I was following this doc (https://www.universal-devices.com/docs/production/oadr.eisy.setup.pdf), but since I cannot get to the openADR dashboard, I don't know what to do. I'll add that the mobile app doesn't work either although from the wording on that doc, it seems like the openADR dashboard setup is just for computer access, not mobile app. any ideas for how to get going again? Steve