Nikki

I searched the forums and there is so much great information, but unfortunately I couldn't find what I was looking for. Anyway, I am trying to have a program control the fan speed, but somehow all I get is it to turn the speed to Low and it disregards the other speeds and off command. My first question is, how does a program in ISY register that there was a change. E.g. I have a program that turns on a light at sundown and turns the light off at sunrise. Now if somebody manually turns the light off before sunrise, does the ISY query constantly to turn it back on? Or would the light just stay off? Since the program condition is 'leave the light on until sunrise' Same goes for the planned fan program. If the fan is supposed to run on medium speed at let's say 70 degrees, but somebody switched the fan manually, would a program always return the speed back to medium as long as it is 70 degrees? How does the ISY look for such changes and how does it try to correct those conditions? Here is the program I use for the fan. It is supposed to increase the fan speed with temperature (outside and inside) increase and decrease the fan speed when it cools down. I am new to this so if anybody could help and explain it in layman terms, I would very much appreciate it Thank you, Nicole

Thank you Xathros. I did the factory reset & restore and it worked for some switches after doing it 3-4 times. But when I add anything new to the network, I keep getting the message "Can't communicate with xyz". So I am still not sure if the new PLM is working correctly or what else is causing this all the sudden. So is there no way to tell for sure if the new PLM is working or not? Thanks again...

I replaced my older PLM with the new dual-band following these instructions, but it caused some problems. A lot of links don't work anymore and for some weird reason six of my keypadlinc dimmers don't have back-light anymore. Also it seems that the new PLM doesn't like some of the older devices like controlincs and icon lamplincs for example. Is there a way to check if the new PLM is maybe defective or if it is working correctly? I read somewhere that it might seem like the PLM is working, but in reality it's not.

Woah, how did we get here? This is what I call post hijacking

Thank you all for your honest and helpful feedback. Lots to consider. Sent from my Samsung Galaxy using Tapatalk 2

Hi Brian, the dimmer is about one year old and I have the air gap pulled out now, since I don't want that switch to burst into flames (besides it's obviously annoying). So no, it won't help to use the air gap in this case. The load are three recessed lights, no low voltage.

I am sorry iostream, I am just very frustrated and just didn't know what to do anymore. I am glad for any help I can get, as I am trying to get this installation to work. I guess it is harder if you just 'take over' some setup that you didn't plan or work on from the beginning. I am having a lot of trouble and 'bad luck' = broken devices etc. I didn't mean to be snippy either that just came out and I apologize! It just isn't fun if you can't even use the setup without having constant issues. Btw. here is a short video of my latest KeypadLinc Dimmer gone bad... http://rpggoddess.com/mymedia/bad_dimmer.wmv

@iostream212 Hmm well that is pretty uncalled for and rude. I am just looking for help, feedback and answers and if I wanted rude answers like that, I wouldn't have tried here. This forum seems to be very friendly and helpful in general. How about if you don't like the topic, don't read it nor reply? Obviously Insteon and ISY go together. Anyway this doesn't really concern you. @Everybody else: Thank you very much for your answers, nice to get some positive feedback. And Lee, I will certainly try the 'restore' part next time. I also did pull the little tab on the switch and waited (anywhere between minutes and days) but it didn't work. So the switch working again after this long a time was very strange. Oberkc, sorry but I couldn't answer half of those questions without checking on a lot of things first I will record a short video of one of my other Insteon switches to show you what that one does. Thank you again!

I had a bad Insteon device (again, yes nothing new) it's a keypad linc Dimmer that just stopped working about 3+ months ago (no more led lights etc.) So I disabled the switch in the ISY admin console. Then yesterday after the switch had been inoperable for about three months, all the sudden the switch LEDs came back on and the switch seems to be kinda working again. But when I enabled the switch in the Admin console and clicked on 'write updates to device' a lot went wrong. The program was trying for over 24 hours to write those few updates to the switch. Everything is very slow on the Insteon network and I can barely send any commands. I disconnected the ISY a while ago to stop whatever was going on and then did a 'restore ISY' after that. Of course the bad (or not, I still don't know) keypad linc Dimmer was disabled in the console again with the backup loaded. So I enabled it once again, clicked 'write updates' and now it is doing the same slow whatever it does again. I am not sure if the whole network is messed up and what I can do, but this is not working for me. Please, any help or advice would be helpful! Thank you so much! ------- On a side note, many of my Insteon devices break and obviously they are expensive. I can't keep replacing them all the time and Smarthome is one of the worst companies to deal with. They couldn't care less about their customers and support is non-existent. So I am just wondering if I should give up on Insteon all together and get something more reliable and something that doesn't require constant fixes/replacements? Or just go back to the old standard switches? And what are your experiences with Insteon and Smarthome? I rarely have any issues with my ISY though, that seems to be a solid and reliable product! Any input would be very much appreciated. I got into this Insteon thing because I bought my brother's house after he passed away and I wanted to keep everything he installed and I bought a lot of additional devices since. Regards, Nikki

Hello Michael The ISY was updated to v3.2.6 a while ago (as soon as we got the email with available update notification)

It shows v3.2.6 for UI as well The complete lines for Firmware and also UI read: Insteon_UD99 v.3.2.6 (2012-05-04)

The problem is not really MobiLinc but ISY not letting me purchase any module due to displaying that I need v2.7.7 and above. Yes, when I go to Help>About it does display Firmware v3.2.6 Thank you very much for your answers. I really appreciate your help.

Thank you that worked! But now I ran into another problem. I bought MobiLinc Pro on the Android store and in order for that to work, I need to purchase a module. Now when I go into admin console and select 'purchase module' the site that opens keeps telling me: Purchasing Modules requires firmware 2.7.7 (and above)! even though our firmware version is 3.2.6. Why can't I purchase the necessary module to get MobiLinc to work? Any advice on this?

Our previous thermostat adapter was replaced with a new one. But now we can't remove the Thermostat from the device list to replace it with the new one. I guess in order to remove a device it still has to be present? Which doesn't make much sense if the device is dead and can never be connected again. The thermostat entry has a red ! in front and can neither be moved or removed or anything for that matter. How can we remove the old thermostat from the list in the ISY-99i/IR PRO admin console and replace it with the new one? Also, will all the programs associated with the thermostat be deleted if we delete the thermostat? Thank you.