trocks797

This got it!!! Thank you all for your help. Everything seems to be back working again! I really appreciate all the support offered here! Tyler

Thank you for your help! I did try this. On all of my newer backups, I get this error when I try to Restore ISY: I successfully loaded one from summer 2014 (which unfortunatley got rid of a lot of my newer scenes), but still no adjusting the scenes. Thank you for helping! Here is what I received when I ran a Show Device Links Table on a switch: The top device listed, 3B.94.48, is my new PLM. Also, just wanted to update: I have discovered that all the devices in the house do not interact with the new PLM at all (however, via the Admin Console, the PLM does successfully execute direct commands to the devices). For example...I have a ControLinc by the bed set to activate Sleep Program when Set 5 is switched OFF. Nothing happens when I press Set 5 OFF, but I can run the program successfully from the Admin Console (note: part of the program runs a scene, and while the scene portion does fail (which doesn't surprise me considering all my scenes are blank), the program does execute). I also noted the Event Viewer on Level 3 shows zero activity when I interact with switches or other Insteon devices on my network. This is so confusing, but I appreciate all the help so far! Tyler

Wonderful! This worked! I was able to remove the device from my system and restore the PLM. All seems to be well except for my scenes....I just noticed the bottom half of the screen is empty. I have none of the scene sliders for setting the on level of the devices... Any idea why this would be?

Oh wow! I didn't realize that error code was a device! Thank you!! That is my Mini Remote 2, which I am sure is dead... (imho the most useless product they have come out with...) What does that mean?

Yes I did. That was step one. I just can't seem to figure out that error code. Thank you! Thank you. I did try restore devices. That took about 45 minutes to complete. Direct commands work, but programs and scenes still do not. Since posting, I have also noticed the Admin Console is not updating automatically when I locally adjust a device. For example. If I use my ControLinc to turn off the bedside light, this not reflected on the Admin Console until I query the bedside light. So as I look at a Scene in the Admin Console, it is currently showing all included devices as Off, when various lights are on at various levels. I did see that, but I am not familiar with tweaking/replacing internals. If all else fails, I will give it a go. Thank you! If I need to do a factory reset and start back from square one, I will, but just thought this may have been experienced by someone else before. Thank you for all the help so far!

I did not. The PLM failed and my Admin Console just kept saying Safe Mode until I plugged the new one in. It may be worth noting that I did attempt to Delete PLM today after having no luck with the Restore PLM, but I received the same error as above. I plugged the new PLM in first, powered it up, and then plugged the ISY in probably 15 seconds later. The only devices that show ! are ones that are without power (and have been prior to the PLM failing). I am not sure how to tell about 1101. I appreciate your help stusviews!

Hey all! Of course, my PLM bit the dust at 37 months, so I ordered a new one. I installed the new one but I have run into some major problems. I followed the instructions on installing the new PLM. But when I go to click restore PLM, it starts and then about 7 second later I get this: I attempted to restore my ISY with the backup I made prior to the last PLM failing but it did not work. As it is right now, when I first launch the Admin Console, it spends about 3 minutes with the "Please wait/do not make changes...." box as it slowly fills in the current status of each device on the network. I never remember waiting that long when I load up the Admin Console before, but prior to the PLM failing, I rarely was using Admin Console, as the network was running great. Anyway. Direct on/off and dim/brighten commands from the Admin Console work. Scenes do not work. If I test a scene, it fails. Programs also do not work. So basically, the only thing that is working is direct commands to an individual unit from the Admin Console. Nothing else works (either from the Admin Console or scenes/programs from a Keypadlinc, for example). Is there someone who can point me in the right direction to get things back working again? Thank you in advance! Tyler

I have several programs written that include the "wait" protocol. Some work, some fail. It isn't a communication problem because I can watch the status of the programs and it will go from "Running Then" to "Idle" before executing the entire program. The one that fails most often is this: IF it is between sunset and sunrise AND the burglar alarm is set for away mode, turn the outside driveway spots on to 100% for 10 minutes, then put them back at 50%. Sometimes it works, but most of the times after about 4 minutes the program goes to "idle". As you can see, I have 2 programs set to run when the alarm is put in away mode. The other one (garage lights on w arm away) always executes properly, but it has no "wait" in it. I also have a program that slowly turns up my bedroom lights in the morning that utilizes the "wait" function 4 times. It works properly 100% of the time. So I can't figure this out! As a side note, I found out the ISY cannot execute a program while another one is actively being transmitted. I tripped our burglar alarm and of course "Alarm Sounding (Exterior)" was activated, which flashes the outside lights 40 times (using "repeat"). While the ISY was doing that, I could not get it to execute any other program. That's fine, but perhaps that's why my auto spots is failing? When the alarm is set in away mode, the two programs set to run do start running, but the ISY doesn't always finish the auto spotlight program, and I am stumped. Any ideas? Do I have the program correctly set? Thank you!