Shadowcomp

Thanks Michel! Sad to say, it is not working that way. I will submit a ticket. If I find a solution I will be sure to share it. THANK YOU so much for your fast response and help! Michael

Thanks for the response Michel and Lee! I understand the risk of turning on Internet Access at the ISY. What I am finding is that I am unable to use Mobilic when I am not on my network. With the access turned on I was able to consistantly connect with my iPhone and iPad. If I want to get to the site I can also go to www. and access the site that way. Should I be able to access my ISY remotely with Mobilinc (without buying their service) since I already have connectivity? Michael

I purchased my ISY994i IR/Pro about a month ago and my only regret is that I did not get it sooner. I have everything working as expected until last Friday morning when Comcast had an outage for about 20 minutes. After the internet came back up I rebooted all my equipment and started troubleshooting. Without going into two days of details I would like to share where I am at now and look for suggestions: 1. I have confirmed that my router is functioning correctly. All other aspects of my network are running with no issues. 2. I have confirmed that my nPNP is enabled and working as expected. I am also running Windows Home Server on the network and it has full access to the internetwith not issues. 3. I have downloaded Portforwarding software and confirmed that my Port Forwarding is correct. By using external IP address I am able to access my ISY's web page using either port 1443 or 81. 4. I have reloaded the ISY software... it was a long shot... but I want to make sure I have done my homework before I come hear for help. 5. To make sure there have been no issues with my internet access I have turned off my WHS Remote Web Access and let everything be recreated (reconfigure router). This was done with no issues. 6. I have tried to enable access to the internet using a different computer. 7. Checked error log for today and there are no entries for today or since before the outage. 8. I have restored a previous backup to ISY from before the outage. 10. Have tried to reconfigure the router manually, and with Port Forwarding Software. Bottom line is that I have confirmed my network is functioning as expected. I have confirmed that I am accees the ISY from external with correct ports in the URL. The only thing I cannot do is Enable Internet Access. Any suggestions? Equipment -ISY 994i/IR Pro 3.2.6 -DIR-655 v2.0NA Michael