doubler11563

Just about to give up on this thing and send everything back... 2+ wks waiting to get various components; 8+ hrs now trying to figure out a simple auto-discover function. Absolutely horrendous! There's no way that I should be turning off my AV and firewall to allow this thing to work properly. That just doesn't sound reasonable (or safe). Anyone have a workaround without leaving my network naked? Thanks. P.S. - the best part is UD support... or should I say the lack of it. I called twice today and both times a friendly female voice took down my contact info and said someone would be back to me shortly. Hey UD, how about a comprehensive manual or tutorial for a new user? After all the frustration, I'm still ready to fork over my hard-earned cash... just show me the way.

COMODO Firewall and ESTE Nod32 AntiVirus

FYI - the "Linking In Progress" box doesn't pop up... and when nothing happens after a while and I click on "Start Linking" again, it's giving me this error: <<>>

Ok, some progress: - The AccessPoints are on opposite phases - confirmed with a blinking green light on the 2nd one. - I did the Diagnostics PLM Status/Info test and it showed it as "Connected". However... I click the "Start Linking" button and nothing happens. The ApplianceLinc is in the outlet and both LED Bulbs are on. Shouldn't these auto-discover?

Xathros - thanks for the input. Itching to get home to get this test under way and hopefully get a light or two working tonight. I'll start with the ApplianceLinc as suggested... Have a question regarding the AccessPoints - again, I'm sure I'm dense with respect to following instructions, but it's awfully confusing as to how to bridge the two phases with AccessPoints. Are the lights supposed to be green, red or combination of both (and are they supposed to blink or stay on)?

I appreciate the welcome and quick reply. Good to know about the 2413S... there's some conflicting info online, but good to have validation. No issues accessing ISY's admin console. The PLM is connected directly into an outlet and there are no other connections on that outlet. I'll follow your directions tonight (at work now) and will post results. One last question - do I need the AccessPoints at all? I've read that these to enhance the Insteon network performance, but how do I know for sure that I need them? Thanks.

Long-time lurker, first-time poster (actually just registered today)... Yesterday I received the ISY994 i/IR PRO and PLM2413S. I also have the following - a couple of Insteon LED bulbs, two AccessPoints, an ApplicanceLinc, an Insteon Open/Close sensor, and waiting on an Insteon 2852-222 Leak Sensor. These devices have been collecting dust for a couple of weeks, waiting for the ISY and PLM to show up. Now the crux of my issues - setup has been an absolute nightmare... I followed the initial ISY startup directions exactly per the Wiki instructions and YouTube videos. - First, the PLM doesn't provide power to the ISY. Although this isn't a big deal since the ISY comes with a power adapter. There's zero documentation on any of this and that's 50% of the problem, but having read through the wealth of information on this forum I already knew that. BUT, should the PLM2413S be providing power? ...just want to make sure I don't have a defective unit (especially considering that I can't seem to set it up to work with the ISY). - Second, none of my devices (LED bulbs, ApplianceLinc) are being recognized. I tooled around with this for about 4 hours last night and just couldn't get the ISY to recognize any of these devices. I'm a super noob at this (although fairly tech/gadget savvy), so I'm sure it's me doing something wrong... Please help! What am I missing? As background, I'm just looking for fairly simple home automation - lighting, open/close and water leak sensor detection, turn on tea/coffee pot in the morning and maybe garage open/close and some motion detection down the road. Many thanks in advance for your help.