viper14

Thanks for all your help this is a weird one I've never reached out for help on any other issues before but this one is strange for sure. Thanks

static ip or reservation I've tried both no difference, reservation is giving out 9.9.9.9 and 8.8.8.8 for primary and secondary DNS. if i set the static ip I've also set both of them and no difference, no Suricata or pfBlocker, pfsense hasn't been updated in that time frame.

one is pfsense the other one is the ubiquiti dream machine pro. the odd part is it works for the first 2-3 hours i can open/close doors and get notifications or can hammer the test email button and also consistently get the email notifications. There's no outbound blocking on either firewall.

the 2 GWs don't make a difference, this has worked for years with this setup i have a router at .1 (iwith ISP ip)and and router at .2(with different ISP ip) i flipped the isy over from .2 to .1 to see if it was the router/GW causing issues and no difference.

logs seem to be useless based on the last few entries B-SHWM-F Status Off Thu 2020/07/09 11:40:05 AM System Log B-SHWM-F On Level 100% Thu 2020/07/09 11:40:05 AM System Log B-SHWM-F Ramp Rate 28 Thu 2020/07/09 11:40:05 AM System Log Get NodeDef ZWave 0 Thu 2020/07/09 11:48:26 AM System Log Front - Door Sensor Status On Thu 2020/07/09 02:13:07 PM System Log Front - Door Sensor Status Off Thu 2020/07/09 02:13:11 PM System Log Front - Door Sensor Status On Thu 2020/07/09 02:18:48 PM System Log Front - Door Sensor Status Off Thu 2020/07/09 02:19:05 PM System Log Front - Door Sensor Status On Thu 2020/07/09 02:36:29 PM System Log Get NodeDef ZWave 0 Thu 2020/07/09 02:38:00 PM System Lo the front door sensors is what i have triggering emails on open and on close

in the from feild: ISY Controller:email@gmail.com upon the last reboot it worked for appox 2 houts and just now i tried the test email again and its giving the TLS errors again

I've looked at this post previously it seems related to domains and not the generic gmail accounts. all the info related to gmail accounts still uses the smtp.gmail.com with 587 port for TLS

have been using the google DNS of 8.8.8.8 since i set it up years ago, and it worked for years only in the last 2-3 months has this issue come up, i've flipped it just now to 9.9.9.9 just because and it works after the reboot but it always works after a reboot so i'll have to give it some time

I've tried everything except a new account, i have multiple gateways and have even switched it to a totally different gateway same issue, if i try port 465 i get no response 465 being SSL vs TLS port is 587. I've also rebooted the GWs and don't have any 2FA turned on on this account, rebooting the ISY it starts to work again its working now but not sure for how long before it stops again. i'll try to setup another account but it seems its something more related to the device, i'm wondering if i factory rest the ISY and restore from my backup, i read that a factory reset is the absolute last step but if i have a valid backup and it restores all my config why it wouldn't hurt, just makes no sense that after a reboot on the isy it functions normally for a period of time then stops

I've tried that in all my testing no difference

I currently use gmail for my email notifications, everything was working for years, all of a sudden the notifications stopped, i cheeked all the settings on the gmail side and nothing has changed,, if i reboot the ISY994i the email notifications will work again for a few hours, but after that they stop working another reboot and they work again so all of the settings are correct just not sure why after a few hours of up-time on the isy he emails stop, if i run the email test i get the following error. I've tried to increase the timeout on the smtp settings to 5000 as others had suggested that in the fourm but same issue here is a picture of my email settings *** being a valid email address isy info... Thanks