jonnyauto

Just got the Echo and having the same issue... Showing error of "ISY is not online" in the my.isy.io portal after adding my ISY. When confirming in Admin Console, the Configuration / Portals tab shows as "Online Registered" I have tried rebooting the ISY and the router. Current firmware version is 4.5.4 Can you help?

Hi rvandersteen. In the end, I ended up doing a full wipe of my wife's phone and then set it up as a new phone. It was actually fairly easy to do and it worked. The only thing she lost in the process was her old texts. Her emails and calendar remained in tact, as that was through Google. I know Apple just released another update... That may be a solution (or a new problem... We are waiting before updating). I hope this helps.

Hi All… this is my first post, so please be gentle I have an ISY994i and have been use MobiLinc Pro to control from outside the home. My wife and I just recently downloaded IOS 7 for our iPhones. Prior to upgrading, the Geotaging function was working great… our system would turn on/off certain lights and adjust our thermostats based on whether one(both) of us were home or not. For some reason, the ISY now only recognizes my proximity, but not my wife’s. I have triple checked all the settings in each of our phones, and they are identical. Only difference here is that I have an iPhone 5 and she has an iPhone 4. I have even tried deleting/re-coding all the related programs in the ISY and re-creating the variables. Regardless, I am detected and she is not. I would also note that I can see her in the Find My iPhone app. This all sounds specific to her phone. Has anyone else had similar issues? Is this related to the IM bug that I have been reading about on the web? Any advice?