joehuber

Techman... Interesting! SmartHome seems to be very inconsistent. It would seem that a 2444 is also the OpenClose module! Smart Home web site currently says: "The Mini Remote (formerly known as RemoteLinc 2) is a wireless remote..." Implying that Mini Remote and RemoteLinc2 are two names for the same thing. Yes, in the screen shots ISY shows both my remotes are model 2342-222 and yet they have different names. What Chris Jahn said about being different device types would explain that... Or maybe ISY is wrong in some of its name and model number association logic and the issue goes beyond just recognizing when to enable the Replace menuitem. ISY shows the old device as and the new device as

HI Chris OK I appreciate the detailed insight and now it makes total sense. Glad to hear it may get addressed in the future. Any idea if/how new versions of 4.7 will happen with all the focus on 5.0? It would be nice if the Replace menuitem was available more/all of the time and an error message posted with the reason if the devices aren't able to be Replaced. Leaving the menuitem hidden until all Replace-criteria are met isn't very helpful to the user and leaves him guessing and bothering lots of nice forum people for something the code already knows in precise detail. If only it communicated that to the end user. Thanks for taking the time to look into this for us. Cheers, Joe

Interestingly I just noticed that the PRODUCT NAMES are different "Remotelinc2" vs "Mini Remote Keypad" in the screen shots above, even though the model numbers are identical..... I wonder if that's what's tripping up ISY in recognizing they are actually the same device type and would prevent it from displaying the Replace menuitem???? Firmware and UI are 4.7.3. Other details in the screenshot below.

Do you still have the original Remotelinc2 device present that you're trying to Replace? Are the exclamation points on the old or new device, or both? Do you have to activate it in any way eg button press or place it in Linking mode before the Replace option becomes available? I just bought it from SmartHome as an 8 button version, the included quickstart guide says it's the 8 scene version, model 2342-222, the remotelinc2 itself is marked as model no 2342-2 and the buttons are labeled with single letters a to h. In the screen shots below ISY itself says they're both 8 scene devices with the same model number. So I'm pretty sure it is the 8 scene version.

They are both 8 button units originally, but there is the option to declare them as either 4 or 8 button units when you first link them to ISY and there's also the screen option to program them as 4 or 8 button units. So although I know them to both be 8 button units I did try declaring the new one alternately as 4 or 8 when linking it to the ISY but the Replace option still never appeared. I think KC is right and that I really need the original Remotelinc2 present for the Replace option to be available.... unless someone has a counter example where Replacing a Remotelinc2 worked without having the original device I'll have to assume that's the root problem. Thanks, Joe

I suppose I could go borrow back the original remotelinc2 I gave to my friend, Restore it, and then hopefully Replace it with my new Remotelinc2. Then return the original one to my friend and Restore it in their system...............

Me too... So I tried it both as an 8 button and a 4 button remotelinc2 and I didn't find success either way....

Yes, this is the likely explanation, but I was hoping for a workaround. I'd just go ahead and relink everything if it were for some simple on-off lights. But I had the old one set up to control the multiple speeds in a Fanlinc and I remember it took quite a bit of futzing around to get it right.

OK Thanks that's useful to know. Yes I put the new Remotelinc2 into linking mode but I still don't get a Replace menu item....

HI Brian I don't know if I have the ISY PRO version, it's pretty old though. Per the screen shot the old RemoteLinc2 is a 2342-222, although I no longer possess it.

I put the new Remotelinc2 into linking mode (3 second press, beep, green flash) and when I right-click on the old Remotelinc2 the pop up menu does not contain a Replace choice. Screen shot is attached. So without a Replace menu item I can't even start the process...

No, no folders. Just to confirm, does the Replace functionality normally work with Remotelinc2? Since they're battery powered, have intermittent connectivity due to sleeping often and since ISY sees them as four devices with two buttons each I can see ISY would need some complex logic to handle Replacing one with another. Does it normally work? I think there was a deleted comment in this thread that said both old and new Remotelinc2s had to be in linking mode for Replace to work. If that's true then no longer having the original device is a big problem for me.... Ideas??? Thanks, Joe

They are both Remotelinc2. ISY still says the old one is a Remotelinc2 and I just bought the new one straight from SmartHome. It has the Model No 2342-2 printed on the back. However I don't possess the old one. I gave it to a friend, without unlinking from my ISY, who did a factory reset and is using it to control her Insteon lights directly. So the ISY still has all the links for the old Remotelinc2 and the devices it should control. How do I tell ISY to create all those same the links in the new Remotelinc2? For other devices I can right-click on the old device to get a Replace option, but I never get that option when right-clicking on the old Remotelinc2. Does the old device still need to be present?

How do I Replace one Remotelinc2 with a new one? I'm sure this must be a common question but I searched the forum several ways and didn't come up with any info... I need to substitute a new RemoteLinc2 in ISY for the old one that's no longer available. I've Linked the new one to ISY and it's recognized as a 4 button controller like the old one. But I still don't have a Replace menuitem when right-clicking on the first of the four button pairs of the old remotelinc (there doesn't seem to be a single device representing the whole remotelinc2). How do I Replace one Remotelinc2 with a new one?