fmk2

Thanks very much for the quick solution... that did the trick.

I just installed a Vue and got it connected to my utility provider (PG&E). I can see in the Vue app that it's working fine. I then installed the Vue Node Server on the eisy, but I'm seeing the same "file not found" errors repeatedly. I've attached a file with the errors that I'm seeing, but it appears that the problem is that the "boto3" module is not found. Has anyone else seen this and found a fix? VueNode_FileNotFoundErrors.txt

Never mind... I decided to just go for it. I've been able to add one of the Z-Wave switches (enbrighten ZW3010) successfully after doing a factory reset on it. It seems to be working. Frank

I've migrated my ISY to the eISY, and all my Insteon units are working well. I now want to add a couple Z-Wave switches that I formerly controlled with a Hubitat via a Polyglot unit. So I purchased the Z-Matter USB option, and have plugged it into the eISY. I can see the "Z-Wave" menu drop-down in the AD, but I want to know if there's anything I need to do before adding Z-Wave devices. For example, on the Configuration->System tab, I have "Z-Wave Support" checked. But I also see a button labeled "Migrate to ZMatter Z-Wave". Since I wasn't using the ISY's internal Z-Wave, I assume I don't need to click that button because I have no existing Z-Wave devices to migrate, but is that a correct assumption? In short, my question is: What are the steps to take after plugging in a ZMatter USB and before adding Z-Wave devices? The lack of documentation on this is really frustrating, by the way. There really should be some installation instructions included with the unit, or at least a QR code link to online documentation. Maybe just plugging it in and clicking the "Z-Wave Support" checkbox is all there is to it, but there's no way to know that because it's not documented anywhere.

Thanks for the reply. I did still have a couple programs related to the Zigbee power management enabled. I also had a couple programs related to weather alerts that relied on the Ambient Weather node but they were based on the PG2 version of the node. (I haven't enabled PG3 yet.) Neither the power management or weather programs were running, but I deleted all of them since I'll need to recreate them once I get PG3 up anyway. I then waited about 15 minutes to make sure they were truly deleted before trying to run UD Mobile on the iPhone. No luck. When I look in AC, I don't see any programs currently running so I don't think that's an issue at this point. I'll open a ticket.

I've migrated my configuration from the ISY to the eISY, migrated the portal, and things appear to be generally working. I can control Insteon devices in Mobilinc on my iPhone, however I can no longer get UD Mobile to run on the iPhone at all. When I click on it, I see a brief flash of the app, and then it disappears. If I look at what apps are running in the background on the phone, UD Mobile is there, but selecting it doesn't work. Any suggestions? Did I perhaps miss a step in the migration from the ISY somewhere? Thanks.

I prefer an option where updates get pushed to the device and I'm notified that they're available, but don't get activated until I say so. That way I can make sure they are implemented when I'm around to monitor the result. That said, I'm probably OK with being nagged (via recurring emails, maybe?) if an update doesn't get activated in my system for some prolonged period of time. But of course then you have to define "prolonged period of time"...

Excellent! Thanks very much. Regards, Frank

I was able to successfully install the Hubitat node server on my Pi-based Polisy about 6 months ago, and it has worked well. However, a power outage on the Pi trashed the SD card, so I had to rebuild the Polisy. I have the rebuilt Polisy running, but I still see the old Hubitat (and other) Node Servers that were installed previously. They aren't connected of course, and the Dashboard view of them just shows a single button at the bottom labeled "No Details Available" (example image attached). How do I remove these? Do I need to delete them in the Admin Console on the ISY?

Well, I don't know how, but when I went into my account on the App Store and scrolled down to UD Mobile, it showed that it had updated to 0.6.5. When I opened the app directly earlier it was still version 0.5.8. To verify, I re-opened the app from within the App Store (clicked the "Open" button), and sure enough it is now version 0.6.5. Very strange. Thanks for the quick response.

I haven't had time to test the app lately, so I'm still on the original version I installed, Beta 0.5.8. How do I update to the latest version? I don't see anything in the app that lets me do that, and the iOS app store doesn't show an update available.

As you suspected, this was a connectivity issue. For some reason, the ISY had fallen off the network. I wasn't near a PC when I sent my earlier message, so couldn't try logging into the Admin screen. Once I tried accessing the ISY from my desktop using Launcher, I found I got no response from it. A quick reboot of the ISY fixed it. Sorry for the confusion. Frank

Thanks for all your work on the app, Javi I did make progress. Renaming the backup file did work, and I was able to get the config from my iPhone over to the iPad, including Favorites. But before I even tried that, I started seeing a new error every time I change screens in UD Mobile. I see the error on both the iPad and iPhone. This just started today. It appears to be some sort of html error, but I don’t see the whole message and don’t know where I might find a log that would have it. I did grab a screenshot of the error. It’s attached. Frank

Maybe I'm doing something wrong, but when I backup my UD Mobile app on my iPhone to iCloud, pull a copy of the file from iCloud down to my iPad and then try to Restore on the iPad, it doesn't work. I still see the same Favorites that the iPad already had on it, and the additional ones from the iPhone aren't there. I expected everything on the iPad to be replaced with whatever was on the iPhone. Did I miss a step or something? Or does this process not work between iPhones and iPads? Thanks, Frank

I've just started playing with UD Mobile for iOS, and I like it a lot. I'm still in the process of setting up Favorites, etc., but it's all fairly intuitive. I do already have one feature request though. Is there any plan to enable the transfer of Favorites between devices? For example, I have both an iPhone and an iPad, and would love to be able to create a Favorite on one and then be able to export it to the other. Setting Favorites isn't all that difficult, but I'm fundamentally lazy. Thanks, Frank