cliffy98

Michel, can I get some items cleared up before I start to reprogram. I have restored the most recent backup 1. As we know, we do not have any of the the progs recovers 2. I am now using v2.7.15 3. when I restore from a previous backup (before the PLM was replaced), do I need to store the PLM again because of this older format date? The reason I ask this is that while the scenes appear after the restore ISY, they are not executable. Trying to change any of the parameters (level/ramp) a error is reported. I have tried to restore the PLM at this stage and there is some improvement, but not conclusive at this time. The invididual Insteon moduels do respond from their respective icons When I restore PLM (after having performed a Restore ISY) the green 1011 icons appear but all do not dissapear when complete. Is this an issue? SO.. I would like to start from scratch to get as much as I can recovered. Can you give me the steps: 1. with the new PLM unplugged, I want to clear the ISY; I will use the internal push button to do this, holding it while power is applied. Then: Should I restore PLM or restore ISY first? Assuming the PLM is properly restored/registered, does restoring the older version ISY file mean that the PLM needs to be retored again? Again, can you give me the significane of the green icon? Cliff

I'll wait to hear if there is any more advice. Previous updates were: V2.6.13 possibly installed on Nov 5 2010 V2.7.0 possibly installed on Nov 5, 2010 Cliff

IM, I performed the steps mentiond. The missing programs have not been recovered. I have tnow ested ISY in this way: I created a new simple program and backed up; after deleleting the programs steps and saving I then Restored the last back up. The simple program steps did return. We therefore know that the ISY is working correct. Now, to discover where my past programs are not loading. I have an huge archive of backups and none of them appear to be recovering the "programs" data. Cliff

IM, Good news and bad news. GOOD All the modules load and the items are operational. BAD NEWS As reported earlier in my post, none of the program/timers appear. All of my keypads are defined by programs and so these are not operational at this time. I have loaded earlier versions of my back up with the same results. Do I missunderstand? Are not the 'programs' saved along with the "Back Up ISY'? Is there som other 'program 'switch' I have overlooked? I can certainly reprogram, but this is a major effort; looking forward to your comments. Thanks Cliff

IM, We are on the same track. Early this morning I moved the PLM to a different plug location and was able to get my test Switchlincs to register and operate. I was going to comment after I tried loading the backup program (50+ units); will get to this later today. Interesting that the PLM was in the same location for over 2 years; nothing new added (lada) in the area; may be the iPhone grelin on Jan 1, 2011?? Will report back after the next test. Cliff

Michel, Before I did this test I have reinstalled the Smarthome Access Point units to confirm that they are operational. They are indeed working and the LEDs flash showing that various Switchlincs are sending data transmissions. 1. I am using the PLM v85 as suggested 2. I FS'd the ISY by using its internal reset button as I am not familiar with the telenet process; held this button in while reapplying power, waited until the LEDs cycle and the MEM LED remained on; initiating the prog requires ID/PW as admin/admin; all devices areconfirmed as removed. 3. I attempted a link to a Switchlinc by both techniques (Start Linking & Add an Insteon Device-Auto Discover) 4, Both failed with this message: Small window >Initializing Sytem-removing links-failed getting engine version, reverting to i1 folloed by: Error Window >Failed writing the highwatermark. >Node not added During all tests I monitored the AP LED and did not see any data transmissions from the PLM. Cliff

Michel, The version I gave you was for the original (I put it in the system again when the newer one did not fix the problem) I have now reinserted the new PLM (purchase 2009-03); reports as F.44.F5 v85 Cliff

Thank you, I have already restored and reset to factory (both the PLAM and ISY99i) on a couple of tests; I will not do so again. The diagnostic menu reports "F.42.F8 v7A / Connected" "OK" Cliff

My ISY-99i has stopped working, reporting "cannot communicate with.." all of the devices (approx 50 of them, all showing Red!). (I have had operating for 2 years) I have replaced the PLM with a second unit, following the method on this forum. Strange items: >Restore ISY-(I have several backups- the Programs Details do not appear, all mudules and scenes load however. >All modules show their level as "0" and Ramp Rate of 9m. > any attempt to change this results in the "Cannot communicate..." Other items tried: updated the prog to V2.7.15 Tried to update SSL Certificates: reports: 'failed' Suggestions as to the next trouble shooting steps? Cliff