sandryseibert

It's not the first but the fifth time I had to disable a lamp device in Alexa app to stop her hunches to try to turn off a lamp in my house and then suddenly she (or something else) turn that lamp on instead. When I search the Logs, I can only see the Insteon device location followed by a simple "Error" and the log type Log is followed by another log type -2. When checking the isy.io eventlog, I found the following: 32 A2 72 1 ERR 0.000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000002023/10/06 00:48:50 System 5 32 A2 72 1 2023/10/06 00:48:50 System -2 I've opened a support ticket and they told me Alexa sent the command correctly, but they told me Alexa sent the command correctly but "something" when wrong and Alexa canceled the action. When I look into Alexa app for hunches, I can see that indeed it is not asking me if she did it correctly or not, but a Cancelled status. In cases like this, Amazon is telling me that the fault was due to the device (this case IO portal). Does anyone experienced this issue?

Thanks for the response @MrBill.. I opened a ticket and Michael fast answered and fixed my backup. He found a huge Windows directory which was probably part of my efforts in the past to have a dashboard on ISY. I think I create a topic here many years ago talking about the process and I left it running even after move to Grafana/InfluxDB, so I think I was guilty. I couldn't login using the port 22 or 126.. I don't have telnet, but should open using Putty anyway.. Well, the only think I can say for now is thank you and special thanks to Michael for supporting me. I'm definitely decided to move to eisy as soon as I have change to travel to US again because here in Brazil we don't have ways to bring this device through standard carriers. Cheers Sandry Seibert

Hello community, I can't believe I tried to upgrade something that was working for so long just to connect an app, but I did that and the result was tragic. After update following the instructions with care I noticed the Zwave devices were not working. The Zwave 300 series which I have here used to report the firmware 4.55 and some version of the bootloader, however the bootloader start to show 0.00. I then tried to remove and add back my Schlage Lock and it almost worked showing the lock status but not the buttons to Lock and Unlock. So I had the brilliant idea to reset the Zwave dongle and redo the Zwave network, so I removed some devices and did the factory reset. After factory reset I noticed the Dongle were no longer responsive and I tried to restore the 4.9 backup which gaves me the Socket timeout error after show the error "Upgrade Failed: Failed uploading file (reported written size is invalid)". Doing the basis, research and try on my own to resolve the issue I found people stating it's probably an SD error, so I swapped to a new one and tried to restore, but keeps showing the error and what's most strange is that it's not happening on the same file. I mean, when you start the restore procedure you can see which file is being copied and it randomly stops in different stages, sometimes when copying a XML, sometimes other files... I already checked my firewall is off, my network isn't dropping any package even tried to direct connect to the ISY without using my LAN. Is there any way to extract the backup content directly to the SD card? I also noticed I can't use Putty to connect to the ISY, the port 126 is unresponsive. Thanks for some help

Thanks @larryllix.. Here's what I've done: Added a program that will write 1 to the variable when ON, wait 10 seconds. Else will write 0. On the ISY portal I created a Device\Motion Sensor to react to spoken Front Door.. Lets test it..

Hey @larryllixthanks for clarify.. 1. Ok, got it and I found the routine creation. I created a routine that will be triggered when I say Check front door. But now I have to state what action will be taken. I tried to find my program there without sucess. 2. Super clear simple. 3. I went to my ISY portal but I can't find any conversion table. There I have ISY, Users and My Account. Under ISY I have tools where I added the Amazon Echo sensor check that's giving me the strange response. Once again thank you for kindly guide me.

@bmercier 1. What is a routine in this case? 2. And else statement of itself? 3. How do I expose a variable as a sensor? Thanks Sandry Seibert

Hi @MrBill, It is showing "OFF" or "ON".. It's an Insteon Open/Close sensor. Alexa tells me it is Inactive when OFF and Active when ON. Cheers Sandry Seibert

Hi all, I just noticed this feature for ISY and I installed here, but one thing I couldn't find a response for is if there is a way to customize the response Alexa give me.. For example, I setup the door sensor as a Front Door Open/Close syntax and now when I ask "Alexa how is the front door" or "Alexa what's the status of our front door" she responds "The device state of front door is inactive" and this response is by far confusing to my wife lol. So, how can I improve such response in order to have something like this to become the most simple "The front door is closed"? Thanks Sandry Seibert

@IT Solutions, I live on a house made entirely by brick and concrete walls and I had the exactly same issue as you. On my case I solved the communication issue by having a repeater installed on my roof close to every single door of my house. But that's not all, after configure my devices which of course I did it close to ISY, I noticed that the devices couldn't reach my ISY even if I leave it close to a repeater that I know is working. Only after play a lot I figure that I have to use the Heal Z-Wave to make sure the repeater is waiting for that node. Once I got them all working I never played anymore. Another thing that helps a lot is to power the battery devices through USB instead of use battery. All powered devices also become a repeater if you add them to your network powered through its USB port. Sandry

Oh man.. I think I'm getting old.. How could I not see the dropdown!!!!

Hey all, Is there a way to disable the DSL manually? Brazil will not have DSL anymore and I can't remove this rule which is changing time on my ISY. Thanks Sandry

Hey Techman, Thanks for reply, when I saw your message about the ISY reverting back the email I thought it maybe also reverted back the user and password and it was exactly this. For some reason on a recent power outage my ISY reset everything except the configuration. I mean, user and password, also the email notification account parameters and even the clock returned to its factory default. I don't remember if ISY has an internal battery. If this thing happen again I'll need to open it and find out. Cheers Sandry Seibert

Hello all, I noticed that recently instead of receive emails from my own email server I start to receive it from "alerts@universal-devices.com" instead. So I decided to check the email configuration and I could not connect to my ISY, it states Failed, Retry Authenticating ISY. Is that possible for someone to get into my ISY if the Internet Access option is disabled? Last time I accessed it was last week. Thanks Sandry Seibert

Thank you so much for clarifying Brian. I'll make sure I'm getting this model. Purchase things from US to have it delivered in Brazil is kinda nightmare, I have to be accurate otherwise will cost me more money.

Thanks for the tip. I got a response from them the current version is 2.3 and to be sure I'll get the latest I have to buy from Amazon fullfilment