hec

I updated the ISY from a backup from about a month ago. (Figured any thing newer might also be defective). I then used 'Restore Devices' which ran very slowly for the first 10% on the bar chart then completed quickly. My PLM now shows 28 items in the PLM Links Table which is an improvement. Looks like it is fixed but I will wait until tonight when my sunset based programs should execute. Thanks for the help.

To my knowledge I have not issued the Delete Modem (PLM) option. I will go to a previous ISY backup and try to do a Restore Modem (PLM) Thanks

Done, the popup list of devices shows all of my devices and each device has a list of links. Yes, I have several ISY backups.

OK, thanks for that info. I have plugged in the PLM and the ISY in that order and am still having a problem. If I go to 'Show PLM Links Table' and click on Count the number shown is '0'. When I attempt to 'Restore Modem (PLM)' the dialog box comes up and closes within two seconds. I attempted to reset the PLM by holding down the set key for 10 seconds and it did not help. What else can I try?

I purchased a new PLM 2413S about a month ago and have been experiencing problems with programs not running for turning my devices on and off. I had previously done a PLM restore which did not seem to have much of an effect. Today I unplugged both the ISY994i and the PLM. After 15 minutes I plugged the ISY in and 15 minutes later the PLM. When I opened up the Administrative Console, I was in safe mode so I tried a PLM restore. I got the following message: "Failed resetting the PLM [-200000/-30]" I then rebooted the ISY and the PLM Restore seems to have run. Do I have a defective PLM or is there some other diagnostic method I can try to return my system to working?