grant33302

Thanks for the response I did follow the restore procedure I get a NTP SERVER NOT RESPONDING [/CONF/INSTENG.OPT] FAILED RESET

i NEED HELP i CANNOT LINK TO ANY DEVICE 1i PURCHASED A NEW PLM 2.RESET DEVICE 3. DID UPDATE Time User Code Message Sun 2015/07/26 10:24:01 System -5 Start Sun 2015/07/26 10:24:25 System -110022 /CONF/INSTENG.OPT Sun 2015/07/26 10:24:25 System -110012 /CONF/INSTENG.OPT Sun 2015/07/26 10:24:25 System -170001 [Network] Established Sun 2015/07/26 06:34:31 System -5 Start Sun 2015/07/26 06:34:32 System -110022 /CONF/INSTENG.OPT Sun 2015/07/26 06:34:32 System -110012 /CONF/INSTENG.OPT Sun 2015/07/26 06:34:33 System -170001 [Network] Established Sun 2015/07/26 06:34:33 System -110022 /CONF/PORTALS.PSF Sun 2015/07/26 06:34:49 System -5006 uuid:26 Sun 2015/07/26 10:16:50 System -5 Start Sun 2015/07/26 10:16:53 System -110022 /CONF/INSTENG.OPT Sun 2015/07/26 10:16:53 System -110012 /CONF/INSTENG.OPT Sun 2015/07/26 10:16:54 System -170001 [Network] Established Sun 2015/07/26 10:16:54 System -110022 /CONF/PORTALS.PSF Sun 2015/07/26 10:32:51 System -170001 [uDSockets] RSub:31 error:6 Sun 2015/07/26 10:32:56 System -170001 [uDSockets] RSub:31 error:6 Sun 2015/07/26 10:33:01 System -170001 [uDSockets] RSub:31 error:6 Sun 2015/07/26 10:33:06 System -170001 [uDSockets] RSub:31 error:6 Sun 2015/07/26 10:33:11 System -5012 26 Sun 2015/07/26 11:08:19 System -5 Start Sun 2015/07/26 11:08:22 System -110022 /CONF/INSTENG.OPT Sun 2015/07/26 11:08:22 System -110012 /CONF/INSTENG.OPT Sun 2015/07/26 11:08:23 System -170001 [Network] Established Sun 2015/07/26 11:08:23 System -110022 /CONF/PORTALS.PSF Sun 2015/07/26 16:28:51 System -170001 [Auth:-10011] 10.1.10.15:59422->80, Num=3 Sun 2015/07/26 16:28:57 System -170001 [Auth:-10011] 10.1.10.15:59423->80, Num=4 Sun 2015/07/26 18:13:39 System -5 Start Sun 2015/07/26 18:14:02 System -110022 /CONF/INSTENG.OPT Sun 2015/07/26 18:14:02 System -110012 /CONF/INSTENG.OPT Sun 2015/07/26 18:14:02 System -170001 [Network] Established Sun 2015/07/26 18:18:43 System -5 Start Sun 2015/07/26 18:18:43 System -110022 /CONF/INSTENG.OPT Sun 2015/07/26 18:18:43 System -110012 /CONF/INSTENG.OPT Sun 2015/07/26 18:18:44 System -170001 [Network] Established Mon 2015/07/27 12:23:10 System -5 Start Mon 2015/07/27 12:23:30 System -110022 /CONF/INSTENG.OPT Mon 2015/07/27 12:23:30 System -110012 /CONF/INSTENG.OPT Mon 2015/07/27 12:23:30 System -170001 [Network] Established Mon 2015/07/27 12:26:42 System -5 Start Mon 2015/07/27 12:27:02 System -110022 /CONF/INSTENG.OPT Mon 2015/07/27 12:27:02 System -110012 /CONF/INSTENG.OPT Mon 2015/07/27 12:27:02 System -170001 [Network] Established Mon 2015/07/27 12:33:28 System -5 Start Mon 2015/07/27 12:33:48 System -110022 /CONF/INSTENG.OPT Mon 2015/07/27 12:33:48 System -110012 /CONF/INSTENG.OPT Mon 2015/07/27 12:33:48 System -170001 [Network] Established Wed 2015/07/29 13:55:11 System -5 Start Wed 2015/07/29 13:55:26 System -110022 /CONF/INSTENG.OPT Wed 2015/07/29 13:55:26 System -110012 /CONF/INSTENG.OPT Wed 2015/07/29 13:55:26 System -170001 [Network] Established Wed 2015/07/29 14:01:15 System -5 Start Wed 2015/07/29 14:01:35 System -110022 /CONF/INSTENG.OPT Wed 2015/07/29 14:01:35 System -110012 /CONF/INSTENG.OPT Wed 2015/07/29 14:01:35 System -170001 [Network] Established Wed 2015/07/29 19:37:31 System -5 Start Wed 2015/07/29 19:37:31 System -110022 /CONF/INSTENG.OPT Wed 2015/07/29 19:37:31 System -110012 /CONF/INSTENG.OPT Wed 2015/07/29 19:37:32 System -170001 [Network] Established Wed 2015/07/29 19:38:57 System -5 Start Wed 2015/07/29 19:38:58 System -110022 /CONF/INSTENG.OPT Wed 2015/07/29 19:38:58 System -110012 /CONF/INSTENG.OPT Wed 2015/07/29 19:38:59 System -170001 [Network] Established Thu 2015/07/30 16:33:44 System -5 Start Thu 2015/07/30 16:34:04 System -110022 /CONF/INSTENG.OPT Thu 2015/07/30 16:34:04 System -110012 /CONF/INSTENG.OPT Thu 2015/07/30 16:34:04 System -170001 [Network] Established Thu 2015/07/30 16:38:10 System -5 Start Thu 2015/07/30 16:38:10 System -110022 /CONF/INSTENG.OPT Thu 2015/07/30 16:38:10 System -110012 /CONF/INSTENG.OPT Thu 2015/07/30 16:38:11 System -170001 [Network] Established Thu 2015/07/30 22:00:49 System -5 Start Thu 2015/07/30 22:00:50 System -110022 /CONF/INSTENG.OPT Thu 2015/07/30 22:00:50 System -110012 /CONF/INSTENG.OPT Thu 2015/07/30 22:00:51 System -170001 [Network] Established Thu 2015/07/30 22:00:51 System -110022 /CONF/PORTALS.PSF Thu 2015/07/30 22:00:54 System -5006 uuid:26 Thu 2015/07/30 22:01:01 System -60006 n/a Thu 2015/07/30 22:01:58 System -10011 n/a Thu 2015/07/30 22:42:30 System -170001 [HTTP:0-41-5] 54.81.147.113:443->33138 Thu 2015/07/30 22:42:30 System -170001 [HTTP:0-41]: GET-->/rest/whoami Thu 2015/07/30 22:42:30 System -170001 [HTTP:0-41]: GET-->/rest/config Thu 2015/07/30 22:42:31 System -170001 [HTTP:0-41]: GET-->/rest/nodes Thu 2015/07/30 22:43:26 System -170001 [HTTP:0-30-5] 10.1.10.15:56158->80 Thu 2015/07/30 22:43:26 System -170001 [HTTP:0-30]: POST[1]-->/services Thu 2015/07/30 22:43:26 System -170001 <s:Envelope><s:Body><u:SetBatchMode xmlns:u="ur Thu 2015/07/30 22:43:32 System -170001 [HTTP:0-30-5] 10.1.10.15:56159->80 Thu 2015/07/30 22:43:32 System -170001 [HTTP:0-30]: POST[1]-->/services Thu 2015/07/30 22:43:32 System -170001 <s:Envelope><s:Body><u:DiscoverNodes xmlns:u="u Thu 2015/07/30 22:43:35 System -170001 [HTTP:0-30-5] 10.1.10.15:56160->80 Thu 2015/07/30 22:43:35 System -170001 [HTTP:0-30]: POST[1]-->/services Thu 2015/07/30 22:43:35 System -170001 <s:Envelope><s:Body><u:CancelNodesDiscovery xml Thu 2015/07/30 22:43:35 System -170001 [HTTP:0-30-5] 10.1.10.15:56161->80 Thu 2015/07/30 22:43:35 System -170001 [HTTP:0-30]: POST[1]-->/services Thu 2015/07/30 22:43:35 System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u= Thu 2015/07/30 22:44:08 System -170001 [HTTP:0-30-5] 10.1.10.15:56163->80 Thu 2015/07/30 22:44:08 System -170001 [HTTP:0-30]: POST[1]-->/services Thu 2015/07/30 22:44:08 System -170001 <s:Envelope><s:Body><u:RestoreDevicesFromNodes Thu 2015/07/30 22:44:09 System -170001 [HTTP:1-31-5] 10.1.10.15:56164->80 Thu 2015/07/30 22:44:09 System -170001 [HTTP:1-31]: POST[1]-->/services Thu 2015/07/30 22:44:09 System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u= Thu 2015/07/30 22:44:09 System -170001 [HTTP:1-31-5] 10.1.10.15:56165->80 Thu 2015/07/30 22:44:09 System -170001 [HTTP:1-31]: POST[1]-->/services Thu 2015/07/30 22:44:09 System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u= Thu 2015/07/30 22:45:03 System -170001 [HTTP:1-31-5] 10.1.10.15:56169->80 Thu 2015/07/30 22:45:03 System -170001 [HTTP:1-31]: POST[1]-->/services Thu 2015/07/30 22:45:03 System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u= Thu 2015/07/30 22:45:03 System -170001 [HTTP:1-31-5] 10.1.10.15:56170->80 Thu 2015/07/30 22:45:03 System -170001 [HTTP:1-31]: POST[1]-->/services Thu 2015/07/30 22:45:03 System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u= Thu 2015/07/30 22:45:57 System -170001 [HTTP:1-33-5] 10.1.10.15:56177->80 Thu 2015/07/30 22:45:57 System -170001 [HTTP:1-33]: POST[1]-->/services Thu 2015/07/30 22:45:57 System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u= Thu 2015/07/30 22:45:57 System -170001 [HTTP:1-33-5] 10.1.10.15:56178->80 Thu 2015/07/30 22:45:57 System -170001 [HTTP:1-33]: POST[1]-->/services Thu 2015/07/30 22:45:57 System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u= Thu 2015/07/30 22:46:16 System -170001 [HTTP:1-41-5] 54.158.163.42:443->33140 Thu 2015/07/30 22:46:16 System -170001 [HTTP:1-41]: GET-->/rest/whoami Thu 2015/07/30 22:46:16 System -170001 [HTTP:1-41]: GET-->/rest/config Thu 2015/07/30 22:46:17 System -170001 [HTTP:1-41]: GET-->/rest/nodes Thu 2015/07/30 22:46:52 System -170001 [HTTP:1-33-5] 10.1.10.15:56183->80 Thu 2015/07/30 22:46:52 System -170001 [HTTP:1-33]: POST[1]-->/services Thu 2015/07/30 22:46:52 System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u= Thu 2015/07/30 22:46:52 System -170001 [HTTP:1-33-5] 10.1.10.15:56184->80 Thu 2015/07/30 22:46:53 System -170001 [HTTP:1-33]: POST[1]-->/services Thu 2015/07/30 22:46:53 System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u= Thu 2015/07/30 22:46:54 System -170001 [HTTP:1-33-5] 10.1.10.15:56185->80 Thu 2015/07/30 22:46:54 System -170001 [HTTP:1-33]: POST[1]-->/services Thu 2015/07/30 22:46:54 System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u= Thu 2015/07/30 22:46:54 System -170001 [HTTP:1-33-5] 10.1.10.15:56186->80 Thu 2015/07/30 22:46:54 System -170001 [HTTP:1-33]: POST[1]-->/services Thu 2015/07/30 22:46:54 System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u= Thu 2015/07/30 22:47:34 System -170001 [HTTP:1-31-5] 10.1.10.15:56188->80 Thu 2015/07/30 22:47:34 System -170001 [HTTP:1-31]: POST[1]-->/services Thu 2015/07/30 22:47:34 System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u= Thu 2015/07/30 22:47:34 System -170001 [HTTP:1-31-5] 10.1.10.15:56189->80 Thu 2015/07/30 22:47:34 System -170001 [HTTP:1-31]: POST[1]-->/services Thu 2015/07/30 22:47:34 System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u= Thu 2015/07/30 22:47:53 System -170001 [HTTP:1-41-5] 54.158.163.42:443->33142 Thu 2015/07/30 22:47:53 System -170001 [HTTP:1-41]: GET-->/rest/whoami Thu 2015/07/30 22:47:53 System -170001 [HTTP:1-41]: GET-->/rest/config Thu 2015/07/30 22:47:54 System -170001 [HTTP:1-41]: GET-->/rest/nodes Thu 2015/07/30 22:48:14 System -170001 [HTTP:1-31-5] 10.1.10.15:56192->80 Thu 2015/07/30 22:48:14 System -170001 [HTTP:1-31]: POST[1]-->/services Thu 2015/07/30 22:48:14 System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u= Thu 2015/07/30 22:48:14 System -170001 [HTTP:1-31-5] 10.1.10.15:56193->80 Thu 2015/07/30 22:48:15 System -170001 [HTTP:1-31]: POST[1]-->/services Thu 2015/07/30 22:48:15 System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u= Thu 2015/07/30 22:48:54 System -170001 [HTTP:1-31-5] 10.1.10.15:56196->80 Thu 2015/07/30 22:48:55 System -170001 [HTTP:1-31]: POST[1]-->/services Thu 2015/07/30 22:48:55 System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u= Thu 2015/07/30 22:48:55 System -170001 [HTTP:1-31-5] 10.1.10.15:56197->80 Thu 2015/07/30 22:48:55 System -170001 [HTTP:1-31]: POST[1]-->/services Thu 2015/07/30 22:48:55 System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u= Thu 2015/07/30 22:48:56 System -170001 [HTTP:1-31-5] 10.1.10.15:56198->80 Thu 2015/07/30 22:48:56 System -170001 [HTTP:1-31]: POST[1]-->/services Thu 2015/07/30 22:48:56 System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u= Thu 2015/07/30 22:48:56 System -170001 [HTTP:1-31-5] 10.1.10.15:56199->80 Thu 2015/07/30 22:48:56 System -170001 [HTTP:1-31]: POST[1]-->/services Thu 2015/07/30 22:48:56 System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u= Thu 2015/07/30 22:49:25 System -170001 [HTTP:1-31-5] 10.1.10.15:56201->80 Thu 2015/07/30 22:49:25 System -170001 [HTTP:1-31]: POST[1]-->/services Thu 2015/07/30 22:49:25 System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u= Thu 2015/07/30 22:49:25 System -170001 [HTTP:1-31-5] 10.1.10.15:56202->80 Thu 2015/07/30 22:49:25 System -170001 [HTTP:1-31]: POST[1]-->/services Thu 2015/07/30 22:49:25 System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u= Thu 2015/07/30 22:49:54 System -170001 [HTTP:1-31-5] 10.1.10.15:56204->80 Thu 2015/07/30 22:49:54 System -170001 [HTTP:1-31]: POST[1]-->/services Thu 2015/07/30 22:49:54 System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u= Thu 2015/07/30 22:49:54 System -170001 [HTTP:1-31-5] 10.1.10.15:56205->80 Thu 2015/07/30 22:49:55 System -170001 [HTTP:1-31]: POST[1]-->/services Thu 2015/07/30 22:49:55 System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u= Thu 2015/07/30 22:50:23 System -170001 [HTTP:1-31-5] 10.1.10.15:56207->80 Thu 2015/07/30 22:50:24 System -170001 [HTTP:1-31]: POST[1]-->/services Thu 2015/07/30 22:50:24 System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u= Thu 2015/07/30 22:50:24 System -170001 [HTTP:1-31-5] 10.1.10.15:56208->80 Thu 2015/07/30 22:50:24 System -170001 [HTTP:1-31]: POST[1]-->/services Thu 2015/07/30 22:50:24 System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u= Thu 2015/07/30 22:50:53 System -170001 [HTTP:1-31-5] 10.1.10.15:56210->80 Thu 2015/07/30 22:50:53 System -170001 [HTTP:1-31]: POST[1]-->/services Thu 2015/07/30 22:50:53 System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u= Thu 2015/07/30 22:50:53 System -170001 [HTTP:1-31-5] 10.1.10.15:56211->80 Thu 2015/07/30 22:50:53 System -170001 [HTTP:1-31]: POST[1]-->/services Thu 2015/07/30 22:50:53 System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u= Thu 2015/07/30 22:50:54 System -170001 [HTTP:1-31-5] 10.1.10.15:56212->80 Thu 2015/07/30 22:50:54 System -170001 [HTTP:1-31]: POST[1]-->/services Thu 2015/07/30 22:50:54 System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u= Thu 2015/07/30 22:50:54 System -170001 [HTTP:1-31-5] 10.1.10.15:56213->80 Thu 2015/07/30 22:50:54 System -170001 [HTTP:1-31]: POST[1]-->/services Thu 2015/07/30 22:50:54 System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u= Thu 2015/07/30 22:51:05 System -170001 [HTTP:1-31-5] 10.1.10.15:56214->80 Thu 2015/07/30 22:51:05 System -170001 [HTTP:1-31]: POST[1]-->/services Thu 2015/07/30 22:51:05 System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u= Thu 2015/07/30 22:51:05 System -170001 [HTTP:1-31-5] 10.1.10.15:56215->80 Thu 2015/07/30 22:51:05 System -170001 [HTTP:1-31]: POST[1]-->/services Thu 2015/07/30 22:51:05 System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u= Thu 2015/07/30 22:51:05 System -170001 [HTTP:0-30-5] 10.1.10.15:56216->80 Thu 2015/07/30 22:51:06 System -170001 [HTTP:0-30]: POST[1]-->/services Thu 2015/07/30 22:51:06 System -170001 <s:Envelope><s:Body><u:GetLastError xmlns:u="ur Thu 2015/07/30 22:51:06 System -170001 [HTTP:0-30-5] 10.1.10.15:56217->80 Thu 2015/07/30 22:51:06 System -170001 [HTTP:0-30]: POST[1]-->/services Thu 2015/07/30 22:51:06 System -170001 <s:Envelope><s:Body><u:ClearLastError xmlns:u=" Thu 2015/07/30 22:51:29 System -170001 [HTTP:0-30-5] 10.1.10.15:56220->80 Thu 2015/07/30 22:51:29 System -170001 [HTTP:0-30]: POST[1]-->/services Thu 2015/07/30 22:51:29 System -170001 <s:Envelope><s:Body><u:GetDebugLevel xmlns:u="u Thu 2015/07/30 22:51:40 System -170001 [HTTP:0-30-5] 10.1.10.15:56221->80 Thu 2015/07/30 22:51:40 System -170001 [HTTP:0-30]: POST[1]-->/services