tas99

I've done most of the things identified in that post but I really appreciate the help you've provided. The last configuration I ran and still test is on a different PC with a new clean install of Win 10, the latest Java and Start and no other programs or apps loaded.. That's as clean and clutter free as I can make it and the problem persists. I still believe the ISY is at fault.

The IP and MAC are the same in the router and the IoX Launcher. The only difference is the letters are all Caps in the device list and all lower case in the launcher and the IP in the launcher is followed by "/desc".

I can see the ISY in my list of connected devices and my PC and the other one I used to test are on the same network. If we were not on the same network I don't think I would see the isy in the launcher. It was connected through a switch but I made a direct connection with no change to the problem.

I installed the latest version of start.jnlp on a different PC and got the same results. The IoX finder came up with all the same ISY info as before, got the choice for Admin Console (LAN) but was not able to load the app. It seems the problem is not in the PC and everything has been changed except the ISY itself.

I'll look at those threads a bit later. In the meantime what do I have to do to install the app on another Win10 PC. Just install the launcher?

I tried using the "cloud" and I do get an administrative console but I don't have an account so I can't go any further.

I've rebooted the PC and ISY a number of times as well as repowered the ISY and PLM. I'm using a desktop PC running Win 11. The antivirus is Bitdefender but I tried temporarily disabling that and running the launcher. No difference. Tom

Maybe it's time to switch to kerosene lamps and forget this tech stuff! I've implemented all the suggestions and add the info to the Java (see attached), my router has DHCP enabled. There's a problem somewhere and it looks like it may not be found. Frustrated, Tom

I failed to mention that I did reboot and was able to delete that last file. I do not see anything like Runtime Parameter -Xmx and I don't know how to add it. I need help with that. Tom

I deleted the files as shown in the wiki page but got a message that one file couldn't be deleted because it was in use (see attachment). That was strange because the app or launch console were not open at the time. Could not find the referenced item in the Java Control Panel and not sure how to add what's required. Need help here (see attached). Also cleared Java cache and installed the latest IoX launcher. Still won't load the app. The launcher seems to work but when selecting load console nothing happens other than the background of the URL field turns red (see attached).

What have I done to get the tech Gods to hate me? Replaced the PLM, cable and micro SD card, moved the PLM and ISY to a different location and in an outlet with no UPS or surge protector, rebooted the ISY, launched the IoX launcher, got the screen displaying the ISY, selected Admin Console (LAN) as I always do but the app wont launch. I checked the network cabling and it looks ok with 2 green lights on at the rear of the ISY. What now? Tom

I'll make the suggested changes a bit later and let you know. The ISY to PLM is a standard RJ45 Ethernet cable, isn't it?

PLM Restore failed at 5% with an error. See attached.

The attached files should answer the questions in the last post.

Nothing new has been added and the system has worked very well for 6 years. I have about 20+ devices on the system but I don't know how many are dual band but many are. Most of the devices are 6+ years old and the dual band devices are on both legs of powerline. With dual band devices shouldn't the wireless RF work even if there is noise on the powerline? Maybe it's all the messing around I've been doing but now nothing works and when I open the app I can see a communications error with what looks like all the devices. Completely dead in the water now. Could the ISY be bad?