My ISY994i system worked great in my previous home a couple of months ago. We downsized to a home 1/2 the size and now I can't get the ISY/PLM to connect to any PL devices. It reads my motion sensors and water leak sensors, so I know the wifi part is working. But when I try to connect to an Insteon LED bulb or an On/Off Module, it fails with "Cannot Determine Insteon Engine" or "Failed to Add Device, Reason 3". The devices I'm trying to connect are only a few feet away. I was able to connect to a bulb briefly once, but it disconnected and I can't connect to it again. I've tried two Dual Band Serial PLMs that were working before the move. The PLM and devices are plugged into their own switched outlets.
I tried to connect to a LampLinc Module which was an existing device in the list and got "Cannot Communicate With XX.XX.XX.1 (XX XX XX 1) Please Check Connections" and the Event Viewer shows ERR 1". This is what the event viewer shows:
Mon 06/12/2017 09:27:55 AM : [11 11 11 ] Added to list of devices to link to ISY
Mon 06/12/2017 09:28:16 AM : [11 11 11 0 ] Failed to add device, reason 3
Mon 06/12/2017 09:28:17 AM : [All ] Writing 0 bytes to devices
Something else that's odd, but probably unrelated, I could no longer connect the ISY with Firefox because I got "Java 2+ Required" error which I never got before, so I had to switch to Safari.
Any ideas? Any place to start troubleshooting?
Thanks
Russ