pmwill

Thanks to all. I guess this thread can be closed.

As in my last post all devices and programming are functioning properly for no apparent reason so I do not havr have any appliances that are non-active. As for allowing time for the ISY to write to the PLM, that process was tried repeatedly and failed mid-course until suddenly today all started to work appropriately. It is still more concerning when it is not clear where the malfunction lay and why it corrected without a clearly obvious intervention.

Thank you everyone for the advice and help. After doing absolutely nothing differently and doing absolutely nothing since my last communication, I planned to attack the problem again today. I went to admin console and for no reason that I can see or understand all started to work properly. I was able to restore all the devices I had kept in place and then re-link with all the devices I had deleted. All programs are functioning properly and I have done nothing differently. In a way this is a little more disconcerting since I have no idea what the problem really was or what corrected it, except that the other PLM had definitely failed.

Yes. I did exactly that. It looks as though the standard procedures are not going to work here.

Yes, I have the address of the new PLM already and, as I noted earlier, it shows that it is connected and the version of the firmware is the same as the previous PLM as v9E. No, I have not used delete modem at this point. There is the warning about removing the ISY from the network and reattaching needing to restore an ISY backup. Unfortunately, because of Windows 10 issues I have had to resort to an older laptop and do not have a copy of original backup on this machine. That is why I am thinking to go right back to the beginning and treat this like a completely new set up. There are probably a lot of corrupted and crossed-up links on my present system at this point.

Yes, I did follow that procedure exactly. I also followed the restore modem option which only flashes on the screen for a moment and nothing further seems to happen and there is no change in status of the recognition of the devices. That is why I somehow feel I need to go completely back to square one and blank everything and rebuild. However, my fear in that regard is that I then will not be able to load any of the devices since I cannot relink any of those that I have previously deleted.

And so the saga continues. I received the new PLM and it is V2 .1 with the numbers 1530. However, even with that installed, I now have a mixture of issues. With the PLM that was presumed to have failed, it indicated that there was no communication with any of the devices and also I could not send on/off signals through it. There was complete lack of communication through the device even though the ISY you that it was connected and provided the firmware definition. The ISY does note that the new PLM is connected and the firmware designation is the same as the previous one. Interestingly, the new one says that it cannot communicate with most of my devices. It does communicate with one of them. However, I can send on/off signals to some, but not all, of the other devices even though they indicate that there is no communication. I can also do this with some of the devices activating the "then" command line in the program. In part of my trying to work out the problem with the old PLM I had removed some of the devices to try to relink with them but then with the old PLM I was not able to reconnect at all. Now, with the new PLM I still cannot add the devices by auto search. I tried to add one of them using its MAC address but that failed also because it said that the ISY could not understand or define the Insteon protocol or words to that effect. Sorry for this long description but I am now completely at a loss and am wondering whether it is possibly the ISY, though I really do not think so and maybe I need to go back and start all over and completely clear the ISY. I hope someone can help.

Will definitely give all an update.

The PLM firmware is v9E. There were no other numbers on the device unless the v2.0 indicates the newer capacitors as noted. Either way there is no communication beyond the PLM to the devices. I have ordered the new PLM and Smarthome is going to exchange under the warranty. Will have to wait now and see if that solves the problem.

The firmware build on the ISY is V.4.2.30

The only other numbers on the back are 2413S V2.0 1444. I have order a new one.

The address of the PLM is 33.5D.89 -- so not a 1.C

Teken, are you saying that the Leviton is OK and will transmit the signal but the other is questionable. Brian, Re the address number on the PLM I will get back to you as I am not at home to check. Am ordering a new PLM.

The green LED light is on but this is the second one that has just gone south. It is only 6 months old so will claim a new one, but is a real pain when the whole system dies for no apparent reason.

Actually just tried the PLM links again and it counted the 7 I presently have attached, but PLM restore showed 1% progress and then the restore window closed. Nothing further happened. Still the PLM, right?