kudura

What version of Mac OS and which version of Java / JRE ? java -version Does the application have the required disk access to run? ( System Preferences -> Security -> Privacy -> Full Disk Access ) https://stackoverflow.com/questions/58436873/how-to-allow-java-web-start-application-to-access-file-system-on-macos-catalina / https://macperformanceguide.com/blog/2020/20200119_1427-macOS-Catalina-add-java-fullDiskAccess.html Have you cleared the java cache as troubleshooting step? javaws -viewer javaws simply opens the WebStart control panel, from which you can view or clear the cache and change various preferences. On older Java implementations: To clear your Java cache on a Mac, open the Java Control Panel by going to Applications > Utilities > Java Preferences. In the Java Control Panel, click on "Settings" under Temporary Internet Files, then select "Delete Files" and confirm your choice. https://www.businessinsider.com/guides/tech/how-to-clear-java-cache?op=1 Are we trying to access this on an ARM based processor? https://osxdaily.com/2024/06/03/how-install-java-mac-m3-m2-m1-apple-silicon/ / https://discussions.apple.com/thread/255283838?sortBy=rank Is it only this instance you are encountering issues or are you able to get any other jnlp files to load?

Is Javaws in the allowed list? https://forum.universal-devices.com/topic/44943-admin-console-not-working-on-mac/

try and launch it from terminal passing the full url https://<local ip here> :8443/admin.jnlp as a parameter since it's giving you the java 2 + notice. https://codingtechroom.com/question/-run-jnlp-files-terminal-mac You can also try and use a VM or other Windows emulator and use Microsoft Edge in "IE compatibility mode". https://javatechniques.com/blog/launching-java-webstart-from-the-command-line/ I do know they're trying to kill java any way they can and that means most modern browsers can't run the java apps which is why the UDI ui is switching to a browser based solution for managing things. I use icedtea-web to make it work on my systems which is also another solution if you're ok with installing a dedicated app.

mac/pc? when you say can't run admin console, is this referencing start.jnlp or admin.jnlp ? what port assignment? what protocol (https:// or http:// ) what error? are you passing this through another app to handle such as javaws ? https://eisy.local:8443/admin.jnlp https://<local ip here> :8443/admin.jnlp

seems I was able to access via local ip launch from "C:\Program Files\OpenWebStart\javaws.exe" "https://192.168.1.111:8443/admin.jnlp" still looking for the eisy equivalent to admin jnlp ref of http://isy.universal-devices.com/994i/5.3.3/admin.jnlp for the 5.8.0 release

done. rebooted. no change.

I am able to access my isy994i just fine via java from "C:\Program Files\OpenWebStart\javaws.exe" "http://isy.universal-devices.com/994i/5.3.3/admin.jnlp" from both ubuntu and Windows 10. I have acquired an Eisy to complete my upgrade migration and added it to wifi network but I am unable to access from either ubuntu and windows 10 via desktop access "C:\Program Files\OpenWebStart\javaws.exe" "https://isy.universal-devices.com/start.jnlp" as while the iox loader window opens, whether I choose admin console lan or admin console cloud, the admin console window never opens. I also have this issue with isy access window if I attempt to access via "C:\Program Files\OpenWebStart\javaws.exe" "https://isy.universal-devices.com/start.jnlp" from Windows I've cleared C:\Users\Windows\AppData\Local\Temp. per https://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_Minimized/Invisible_and_Cannot_be_Restored I have reinstalled java 8 Update 391 (jre-8u391-windows-x64) without change but I cannot access the device like I am expecting. Can you please identify how to fix? I can access ud mobile via the android app but instructions do not provide for using as requires admin console per wiki https://wiki.universal-devices.com/index.php?title=Eisy:User_Guide#Preparing_for_Migration_from_ISY-994 Thanks, Casey