Hi,
New to this, so appreciate any help from this forum.
I have 4 Insteon leak sensors (2852-222) in a near whole house Insteon installation completed over a year ago.
A week ago, I noticed a Wet status ‘ON’ on one of the sensors but didn’t receive an alert email that I’d programmed and tested when it was installed. So, I attempted to reset the sensor, but the ISY 994i Admin Console (Firmware 4.3.26 UI 4.1.1) still showed this sensor’s Heartbeat status as BLANK, its Wet was OFF and its Dry was ON. I then factory reset the sensor and linked it afresh and got the same - Heartbeat status as BLANK, its Wet was OFF and its Dry was ON. Note, I did this is close proximity to the PLM, so I know it’s not a location issue, indeed the sensor normally sits with 10” of the PLM.
I tested one of the other sensors by simulating a Wet status and as expected the Wet status changed to ON, Dry to OFF and Heartbeat remained ON. An email alert was sent, exactly as I expected. A double click reset the sensor and MobiLinc showed the reset instantly.
The rogue sensor doesn’t appear to have any battery issues from what I can see as it cycles through the blinking, fast blinking green LED sequence as is the norm.
Any suggestions?
Lastly, Is there a way to get an alert when the heartbeat stops?
Thanks