paul.rea

That's a good point. Maybe I'll try resetting the antennas and if that doesn't work then open the ticket. Thank you for your suggestions along the way!

No luck. I stood next to it and tried deleting devices, re-adding, etc. in some cases trying to synchronize and interrogate. Sometimes the zigbee progress window wouldn't even open. I now have 4 zigbee devices in the list which is strange because I only own 3. Two have the same window I screenshot earlier. Two now have a window with a bunch of parameters like battery status and open/close status, however neither of my open close switches change the status in the windows. I am pretty disappointed with zigbee and zwave and the Eisy at the moment. I switched gears and tried to add my zwave lock this afternoon. Eisy just came back with a similar blank window and the lock never finishes pairing. I'm sure it's just user error.

Oh, that red ! is an insteon device that is currently unplugged. The 3 devices below that are the zigbee devices with empty screens.

I purchased a new EISY and the Zwave/Zigbee/Matter dongle. When I try and add a zigbee device a new item is added to the list ZB 22335.1 Main, and all it shows is "Identify" with a drop down for seconds, and Identify and Query buttons at the bottom of the page. I have tried this with open/close sensors and a zigbee button. Zwave and insteon stuff adds just fine. What am I doing wrong with Zigbee?