I had a Vera Lite for a few years and it was... ok. The device is decent, simple, and worked for the most part. But their portal access is terrible, the UI is pretty but disfunctional, and the support is non-existent. I made the jump to an ISY994iZIR Pro, and had a disastrous setup process trying to get all my Zwave gear migrated over. It was totally my fault, and Michel walked me through what was causing the issues, and how to slowly and deliberately get my devices paired up and the network healed. I didn't really expect to get much of a response via email, but I did. Now I have everything set up and working better than ever.