Im having this issue now. I can see the ISY in the Admin console but myisy.io shows offline. When its offline it doesnt allow me to view history or error files. This is also preventing me from getting the Polisy up and running,
Im sure its a network security issue...I just dont know where to look. I have checked and updated the network settings in the Dashboard/Network, Cleared the Java Cache...manually updated the Firmware and reinstalled the backup..