mikewu99

I concur with all the observations in MikeB's post, except that for me rebooting the PC does not seem to help. Possibly related to the cable modem? My modem is Motorola SB4100: Software Version: SB4100-1.4.9.0-SCM00-NOSH Hardware Version: 0 MIB Version: II GUI Version: 1.0 VxWorks Version: 5.3

Did a little experimenting this morning, here are results in no coherent order: (1) The problem may be when I try to reach the forum - I was able to poke around the main website and the wiki, but shortly after opening the forum all universal-devices.com becomes unreachable via web browser. I haven't tried this often enough to be scientific, but it seems like the forum webpage triggers the oroblem. (2) When universal-devices.com is unreachable via IE it still responds to ping from a command prompt, so it is not likely a DNS error. (3) I downloaded Firefox. If the universal-devices.com is in the unreachable state it is also unreachable from Firefox. However, I haven't been able to go into the unreachable state from Firefox, just from IE. (4) The only way to reach universal-devices.com after it enters the unreachable state is to wait. Rebooting the PC does not help. I haven't studied the wait time, but rlav's estimate of 10 minutes seems about right. (5) I also tried rebooting my router - didn't help. Could this be a Comcast problem? I guess for now I will try Firefox to access universal-devices.com. I probably won't get a chance to try anything more for at least a week as I am going out of town.

Just to clarify: this is not a new problem, it happened several weeks ago when I was first setting up my ISY. At the time I thought it might have been a temporary server problem since access was fine from work the next day (I hadn't tried to access again from home until this morning).

Strange problem when accessing universal-devices.com web pages from computers at home. I can initially access the website, but after following a number of links (to the wiki or to the forum, for example) my computer suddenly cannot resolve universal-devices.com - I get an error saying "This link appears to be broken". This in not just finding a stale link - I cannot even get back to the main web page. I thought this might be a problem on the particular computer I was using, so I connected through another computer (also on my home network). At the same time that the first computer was saying that www.universal-devices.com appears to be broken the second computer pulled the page up immediately. However, after poking around the web page for a minute the second computer started giving me the same broken link errors. I am writing this from my computer at work where I have never experienced this problem. I have been having this problem from home ever since I installed my ISY (I don't know if I tried accessing universal-devices.com from home before I got the ISY). Both computers at home are running Windows XP with current updates. One is running IE7 and the other is running IE8. They are running different firewall software but the same (corporate) version of Symantec AntiVirus. My ISP is Comcast which I connect to through a Netgear FVS318 router. Has anyone else reported a similar problem? I couldn't find anything doing a forum search. Not really an ISY problem but makes it hard to work with my ISY if I can't access the documentation.

I just ordered my ISY, should be here next week. After spending a frustrating half hour crosslinking a pair of Switchlincs I am looking forward to being able to configure everything from the ISY. Howveer I have a really basic question: If I program a scene with the ISY (say a 3-way switch configuration with 2 Switchlincs) is the scene information programmed into the Switchlincs, or is the ISY involved in running the scene? In other words, if I set up the scene with the ISY and the ISY goes away for some reason will the scene still work?