akorkosz

Update. Just received another reply from Michel on my service ticket that their service is back and to try using the defaults again. It worked!

I also got that response from Michel on my service ticket, but was unsuccessful in implementing his suggestion of directly using gmail as my server. I have just reported that back in a reply on my service ticket and am awaiting a response. Other than my email issue, my eISYs otherwise appear to be functioning correctly after the firmware upgrade.

I too have tried the power off for several minutes, cold boot approach with no success (on both of my eISY units).

I've put in a new service ticket, too. #24317

I am having this problem as well, and it is happening on both of the eISY units I have (in different locations, different ISPs). Problem first started yesterday morning (things worked fine up till then). I had upgraded the firmware on both units (5.8.0 --> 5.8.3) on the day before the problem started, and was still receiving email notifications on that day after the upgrade. No other changes made on either unit. I am configured to send to a gmail server, using the default settings checked. For one of the eISYs, I got a bunch of delayed notifications late last night, then nothing since then. Nothing at all from the other eISY. Are others still having these issues -- any ideas?

Hope I've posted this question in the correct place. I've just transitioned from i944 to eISY and successfully added the Hue, Bond, Wemo and Blue Iris node servers. I still have some wifi-connected devices -- GE Cync and Globe Electric LED bulbs -- that I'd also like to control through the eISY. Anyone know of node servers for these, or if they might be under development?

Will do

I am attempting to use the US Mobile App on my Pixel 3XL phone. I installed the app several months ago and everything worked okay with my ISY944i (Firmware Ver. 5.3) and ISY Portal Account (which is current and which I can access online through laptop Chrome browser– also Google Home can link to the ISY Portal Account and all works fine). I haven’t had occasion to use the UD mobile app in the several months since it was installed, although I did just update it to V 0.133 – the latest version in Google Play Store. Now, however, when I try to use the app, I get the message that the system is not linked to an ISY Portal Account. So when I try to add my account, logging in with my portal account credentials, I get the message “org.json.JSONException: No value for _id” The only thing that I can think of that would have changed since when it all worked is that that Android OS has updated to V.12 (and, of course, the update to the latest available version of the UD app) I didn’t see anything in the forum or wiki which seems to address the issue. Any ideas about what I can do?

Thanks for the prompt response. Yes, I can. No problem there. And webhooks through IFTTT work too.

My ISY Portal/Google Home integration has been working fine up to a few days ago when I started consistently getting the "Universal Devices is unavailable" response from Google Assistant (same problem whether using Assistant from Google Home or cell phone). Have unlinked and relinked the U-D account in Google Home app several times now but this has not solved issue (the GH app shows the relink as having been successfully made). Otherwise, ISY Portal appears to be functioning properly -- no problems logging in, etc; and I don't seem to be having any GH integration issues with any other services. Anyone else having this issue? Any suggestions for a fix?