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Scotch99

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  1. I already had the eisy, and I got the notice about IoX 6, so I logged in to the local admin portal, created a backup for IoX 5.8.4, and then initiated Upgrade Packages. Periodically, the Upgrade in progress box would come up. Eventually (30-60 minutes) the windows closed. I waited another hour and tried the IoX finder to log in, but no hardware was visible. I cleared my java cashe again and got a fresh start.jnlp and the finder still showed no unit. I tried by IP with version port numbers 8443, 443, 8080, etc. If it was a listed variation in the forum help, I tried it. Nothing worked. I power cycled everything (router, eisy, computer, etc) and nothing worked. I figured I would try again later in the week, as there was normal work to deal with. Fast forward 4 days, and I try again, I launch the finder and there is my eisy! I log in with local credentials, and things are looking good, but voice commands through Alex are still not working. Alexia reports that it can't reach my hub. I log in to the ISY portal, and my eisy still shows the old IoX, and it is offline. I go back to the eisy via the local admin portal to Configuration Portals and get a message saying Port Setting/Account Management has been moved to eisy UI https://eisy.local/setting/portal. I try that address and the browser reports Hmmm… can't reach this page eisy.local refused to connect. I troubleshoot and this https://192.168.50.XX:8443/settings/portal, and I get a login and password box. My local credentials don't work, but my web credentials do. However, once I authenticate, I get an error message that settings/portal doesn't exist. The next step appears to be login to the new eisy UI and restart the portal service but when I get past the login step the setting/portal not found message stumps me. I tried to ssh in and it report port 22 refused connection. How do I get the eisy back online so portal integrations will work?
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