tntimmy

Thanks for all your help. Larryllix- I think the factory reset of all the devices is what's required. I think the switches were expecting some program that wasn't there when the original X-10 was removed and replaced with the ISY and PLM. I have no way of recreating his scenes, since I had no idea what he had done. Oberkc- The original owner removed the X10 or whatever controller he was using and no controller was present. I had to add the ISY to start my own automation.

Hi, I bought a house that had an Insteon system- 15 light switches and one 8-button controller. The ISY controlling the system was taken by the owner. I bought an ISY994i ZW-Pro and PLM I read the quick start and watched the Youtube videos. I'm not a computer idiot. When we bought the house the Insteon switches (without a controller) all correctly turned the lights on and off and dimmed them appropriately. I started the link process and went around the house. I held the set button on each switch for up to 5 seconds until I heard a beep. I methodically went through the area connecting the switches and confirming on the screen of the Universal Devices Controller Console that each device had connected. I then finished with "add the link and remove existing links". After doing this, several of the lights do not work correctly: Some of the lights I can turn on and off both manually at the switch and using the console. They will also dim manually or with the console. Other lights do not operate either at the switch or console. When I turn these lights on with the admin console, I hear the switch click and the LEDs move to the top of the switch, as if the light was being turned on. The console displays the lights at 100%, yet there is no light. They were working correctly before I linked them to the system. One set of lights, which is connected through the 8 button switch and with dimmer switches will only work with the 8 button switch and not the dimmer switches. I can dim them through the console, but not with the switches. I did a factory reset of the ISY, then shut it off. The lights still did not work correctly- the ones that did not work correctly with the ISY in place would not light at all with the ISY off. I did another factory reset and reinstalled all the switches per the instructions. In addition to what was already working, I gained one set of lights. But, I still have many that don't work correctly or at all- with the ISY/PLM working or shut down. Technology: PC with Windows 10 Universal Devices ISY994i- ZW Pro Very strong wireless and signal throughout the house. Less than 50 ft from the PLM and ISY to the farthest switch. There is no relation between distance and function. One of the switches less than 10 ft from the ISY/PLM does not work at all, now that the system is up. The ISY and PLM are both new- purchased through Universal Devices. The switches all worked correctly prior to installing the ISY We had a very good home inspection on purchase and all was shown to work correctly. I appreciate any help anyone can give. Thanks