khag7

At least 5 people have confirmed the issue here on the forums. Too many to be coincidental. Fingers crossed for a quick fix!

Chiming in to say I have the same issue, and there's another post on the forum about it also. We are not alone.

First day using my 994i. Been using Insteon with a Hub for about a year now. I was going to try to keep existing links, so I added all my devices without removing links. Yes, that was a mistake. I've got half links and missing devices, so things aren't quite right. I decided "hey, wouldn't this be easier if I could remove all the links?" I was right, it would be easier. Thing is, the software you guys have only allows removing links by one method: when adding a new device. So now you've given me the solution but made it hard to get to: I have to remove my device and then re-add it. So my question is: why is there not a way to right click on the device and simply kill all the existing links (basically factory reset the device remotely). Wouldn't that be easier?