iicdev

Thanks @Brian H. It's remote at a customer site, a trek to get to. All other networking is working correctly (our site controller, local network devices, internet access inbount & outbound).

Thank you for responding. However: Note all the screenshots. The IoX launcher finds the ISY & IoX seems to call out for the JNLP file. We didn't change settings since it was working last year We're very aware of the new eisy - we recently brought one up for OpenADR at another site We would want to assume the old model would continue operating at least. In fact the link you give above says "With the exception of ISY 994r, ISY 994 PRO OADR, and OEMs all other models are affected". This is an OADR model. This is a commercial install, we really prefer fixed IP, rather than having to reserve it in the firewall. However, we tried switching to DHCP & rebooting -- same result.

Status & problem description: This ISY has been in service about 4 years for OpenADR at a commercial site. We have not updated firmware (2020 version Isy_UD v.4.9.0), has been running ok. We just received a new OpenADR URL for it. IoX launcher accesses your site. Also proved access with screenshot where that site returns the expected "Forbidden" for a normal browser access. Browser can access external sites. Now the ADR console says "Online" at the top, but in the "My OpenADR" window it says "Offline" We have reviewed & clicked save on network settings in both main dashboard & OpenADR dashboard. Note this is an old rev which allows a static IP address for ISY, which has been working for those 4 years. We then clicked on "Enable Internet Access (ISY)" on the main console and rebooted. Still Offline as above Screenshots below illustrate each point. Thank you for your help. ISY-DR-IssuesWithInternetAccess.pdf

Seems to be resolved. Started all over again, clear cache, etc. Now remembering certs & settings.

We had issues with the requirement for Java 8. That is resolved. We can open IoX, then the OpenADR dashboard. We have successfully used an ISY994 at a different site for 2 years on OpenADR. Problem: Nothing we define for OpenADR is saved. We have done Settings (e.g. profile, VTN URL, enable, etc) -- "save" is enabled & we click it certs (according to the config instructions). We import, have correct password, client cert shows its params. "save" is not enabled but we have no error message When we go back to each of those sections, they are blank as if never set. Obviously then no attempt is made to connect to VTN, so there is no event output. Error logs etc at main IoX level show nothing. Thank you.

Thank you, Geddy. Appreciate your input. Deleting the .state files did not resolve the issue of clicking through from IoX. I have submitted a ticket, referencing this forum post. I primarily ask just a page name on the device to continue configuring, since we can access it by IP address in Chrome.

Background: First: We have to use Java version >8 at customer installations. We are on Windows 10. Here on test machine: openjdk 17.0.2 2022-01-18 IBM Semeru Runtime Open Edition 17.0.2.0 (build 17.0.2+8) Eclipse OpenJ9 VM 17.0.2.0 (build openj9-0.30.0, JRE 17 Windows 10 amd64-64-Bit Compressed References 20220128_95 (JIT enabled, AOT enabled) It doesn't support native jnlp, so we loaded IcedTea and it opens IoX Finder. Yes we have associations set up: from ftype: jnlp="C:\Program Files\IcedTeaWeb\WebStart\bin\javaws.exe" "%1" JNLPFile="C:\Program Files\IcedTeaWeb\WebStart\bin\javaws.exe" "%1" from assoc: .jnlp=JNLPFile Second: When IoX Finder first comes up, it finds the eisy and I can click the choice box to get "admin console (LAN)". I click that & nothing happens. Note: if I go back & click on the device line in IoX again, I don't get the choice box Third: I got the IP address of the device & open in Chrome. <address>:8443/desc displays the XML -- thus IP address is correct & eisy is responding <address>:8443/AnythingElse presents login screen, where I enter name/password then it says /AnythingElse page doesn't exist tried /dash, /home, /dashboard etc Our request: At least tell us a page on the eisy that gets us into the console in Chrome & will continue to interact for OpenADR setup. We're ok with that. Less important: we are assuming that Java >8 works, since we get /desc correctly in a standard browser. Further comment helpful but not necessary. Thank you.