Harold

Unfortunately the procedure for resetting ID an psw also appears to delete the IP address the router expects. Now I have a bigger problem to get a new IP into the ISY.

Every time I turn around, it's something else. So I go to replace the first switch to buzz and not drive the load. It is a 2486S. I have a bunch of them. They don't make them anymore, but I have several spares from uncompleted expansion of the network. It appears that it is replaced by the 2487S which is dual band. Smarthome has removed the PDF manual. I found a wiki for it there, but if anyone know where a PDF manual for the device can be found. Searching was not productive. I would like a PDF so it is in a similar format to the 2483S which would make it easier to compare for differences. I know I am beating on a seriously sick horse; but. Every one of the devices that the PLM says it can't communicate with are the (2486S/WH6) KeypadLinc Relay v.33. Most of the rest of these devices are experiencing failures in scenes they belong in. Some buttons work; others not. Mostly it seems that they are behaving as if they were a single switch connected to the load. Today, I tried again to restore and refresh the devices at the heart of things. Sometimes when I tell UD to write to them, it seems to do that. But the task just ends with no errors or information. Just for jollies, I used UD to change the state of the light (same type device, not behaving properly). I clicked off; the light want off. I clicked on; light went on. Repeated as needed. This particular switch has decided it is not 8 button, but a two pole switch. It has no understanding of the B button. Combine that with what I said earlier that two of these will talk to each other, but the PLM had them marked as inaccessible. The only devices that seem to be working are ones that are either a single switch on the load and dimmers (only two in the system). I use very few dimming circuits. I have always had the lights is lights view. I also verified that the PLM and an access point are on different sides of the split phase power. I had two access points on the whole time in my office with the PLM. When I built the house, I had my office wired with alternate outlets being on a different "phase" for this sort of reason. There is something here that is not right. I have no clue what it is. But experimentation shows that the PLM's conclusion about communications is not a hardware fault in any of the devices I have tested (4). The devices can communicate with each other just fine. That does not make any sense to me (but in this area that is not all that hard). You guys that have been responding here - can you look at this post and put the thinking caps on. What is going on!! Please involve anyone you can think might be able to help. Michel's work with my machine did not appear to find any apparent problems.

Is it possible (though it would be deeply stupid) that my old devices are incompatible to the new PLM? My devices: (2486S/WH6) KeypadLinc Relay v.33 (2476S) SwitchLinc Relay W/ Sense v.37 (2486DWH8) KeypadLinc Dimmer 8 Button v.2D (2486S/WH6) KeypadLinc Relay v.36

I have been trying to think about what is happening. And reading a whole bunch of presumably relevant threads. Below is what I have now considered significant events and behavior from day one. I am hoping that this will generate some ideas. I toss these out for considerations by you guys that actually understand these things. First - The old PLM failed. That started this whole thing. I had noticed some switches (none of those are the primary object of this discussion). It may have been the failing PLM doing strange things. Repair failed so new PLM attached to ISY and plugged in. If I understand correctly, this can cause the ISY to talk to incorrect addresses in the PLM and vice versa. Can we assume this took place? I have restored the PLM several times. I have restored all devices as a whole and individually. Except for wireless remote controls. I set these to "don't write" while doing restores. The remotes apparently still function as expected As do some of the other attached Insteon devices. I turned off the ISY and unplugged the PLM, and then repowered everything in the order specified for a new PLM. Probably too late. Four Insteon relay switches are flagged as not being able to communicate in the UD application. Now here is something I noticed when getting ready to replace one switch. There is a set of three switches in a group. They each control a set of three three lighting circuit from their 8 button front panels. One of these started this exercise. It is the power source for the range hood lights. The lights were for a long time CFL, but several months ago I put in Cree LED bulbs. One day the lights would not light and the switch made a loud buzzing noise whenever it was turned on. I removed the two LED bulbs and put in an incandescent bulb. Same results. No light, loud buzzing in the control. My initial thought was that I had a triac based dimmer in there; but it is a relay and should not have cared about the load. This switch is one that UD says is not communicating. The other two switches are odd. One of them simply reverted to believing it was only a single pole switch. The top and bottom two buttons still control the directly attached load. The third switch still operates as an 8 button and controls ceiling lights. It is also a device showing as not communicating with the ISY. The interesting part here, is that the range hood control switch can still control the ceiling lights via that third switch. If the ceiling lights are controlled from the third switch (it is powering the ceiling lights) the lights are controlled AND the correct button in the range hood controller is activated and deactivated. These two switches not talking to the ISY, seem to be perfectly happy talking to each other. Something is not right, but I am no longer convinced it is an actual failed switch. I also looked at yet another switch that buzzes if I press the button for the device it will in the future control. Nothing currently connected. I buzzes when I do that. Other buttons work fine. That constitutes everything I can think of about the ongoing effort. In one place so the chain of events is clearer.

Thanks. I did try restore several times. When I get back to it I will run a log. Like I said, I have a real feeling that I have multiple failed devices. Probably caused by a power outage a while back.

Just a minor update if anyone was following this. Still not working correctly. Initial problem; I had the wrong cable connected to the PLM. Duhh. But I had re positioned/rewired everything in the room. So it was not that stupid. There are still problems. I have several devices that just will not talk to the PLM. I hate the idea, but I may have at least 4 bad devices. That seems excessive. Michel spent quite a bit of time with me (I had already correct the cable thing). He went through a bunch of things. Took over my PC. Can't fool me; he has done this before. I frequently could not follow what he was doing because his fingers are that fast. Not to mention him reall really understanding things. Impressive. I have not been back to this because other crises have intruded. Broken dishwasher, and I applied a "harmless" program to stop MS from trying to install win 10 without me agreeing. Worked on my machine; really hosed my wife's machine. Not on my computer as much since I am sleeping in the garage.

That seems like what I should do. Nothing that I could try in that link did anything useful. Done.

I tried Telnet yesterday. No joy. Jerlands - I think you are confusing the green lights on the Ethernet port I mentioned with the front panel lights. I have rebooted many times. Two lights are on. Power and Rx. Should have included that info. I will look at the link.

I am still getting nowhere. The ISY is a 994i/IR-PRO. Serial 0013xxx. I tried resetting the user/password to default three times. admin/admin still did not work. I had several admin console icons on the desktop and start menu. Managed to get rid of them and went to your announcement of version 4.2.22 (what I had loaded, I believe). Opened console from that post in case I had mismatched versions. A comment for UD - it would be nice if these things could generate more meaningful messages. And if a release level issue is causing a problem, the console would notify the user that that was a problem. I have cleared cache repeatedly after each attempt. I tried setting new name/password but that never worked. The only thing I can use in the console when it loads is the configuration page. I have filled all the info out several times. No results. The next time it is empty again. I have tried to tell the little link finder application what the IP address of my ISY is. It always says it did not find the ISY at startup, and when I input the IP it always returns a message that it is an invalid URL. It has been doing that for a very long time. The ISY is set with a static IP address. This still seems to be working. My router sees it as does arp. Unless someone has some magic for me to use, I could possibly do a bare metal reset. But I am really not happy with that solution as the next step. The ISY just does not seem to be willing to talk to my PC. I have tried different cables and switch ports, I don't have a spare power supply to test that. The 2 green lights on the ISY are on on. Only the one on the right is blinking. Seems to be trying to do something; but not successful. The switch has one light blinking, the other not on. I believe the right light on the switch is just displaying LAN speed of the connection. The ISY appears to be 100 mb.

Thank you.

I have had to replace the PLC. It has been a long time since it was working and I have forgotten how to access the console. I can not find a record of the information (once resolved, I will make a better file containing this information). Could someone please explain how to access the admin and other functions without knowing the existing ID/password?

I have installed firmware V4.3.26 and admin 4.4.1. I loaded the application not the applet. I strongly suspect my PLM has failed (found, of course, the day after the 20% sale. I am trying to run the console without my firewall to make sure there is not a problem with my recently updated version of Bitdefender. Although I don't think it should care about allowable local LAN devices. I want to start the console with the firewall off and thus have disconnected the cable modem to do the test. I really do not care to connect without protection. My understanding is that the program versions of the console are not dependent on anything but the computer (i.e., no internet). It will not initialize. The error log seems to be saying at the end of much stuff, that I need to contact my isp to find out why I am not connected to the internet. Am I doing or understand something wrong, or does the console actually require something on the internet to load.

I took one more shot at it - it worked. Why - I don't know. I must have been messing up when I placed the info into the finder. That is the only thing I can think of. Thanks for the responses.

I am afraid I don't understand what needs to be done when installing Insteon. I am simply too unknowledgeable to even understand what the instructions mean. I feel pretty sure the majority of people messing with this stuff are much more familiar with all of these things, but after a bunch of searching I have not found an explanation in a language for dummies. One item is the ISY finder window. When I try to log into the admin console, the window pops up showing no content. If I just close it, admin will not open. I don't know what to put in there. I have tried permutations of http://192.168.xx.xx/admin. I do not use DHCP. I have not found the correct entry. The other is just what to do with the links in the post on the 4.3.26 section 4. a. Got that. The admin console Java application is loaded. I expected the link to download an installable file but see that it actually installs the application. That is good. b. I don't understand this one. It is a link. It looks like it wants to do something with the IP address of the ISY. Possibly related to the ISY finder thing. Clicking the link does not appear to do anything except try to find and address it does not know (my ISY). Which rather makes sense since it wants my ISY IP address. I tried copying the text of the "link" and editing it with my IP address and ran it in my browser window. That got me to a full admin console without being stopped by ISY find. But ISY find still opened. If I got this right - should it really be a link or just a text field with instructions to copy and edit the contents in a browser search window and enter the resulting text.. c. and d. From reading labels, it appears there are two types of things that run with Java. Applications and applets. I remember reading somewhere here that they operate differently. I presume I should not be fooling with them if I did a and b. I am pretty sure I have displayed a pitiful understanding. But it is what I got. Maybe some others are in my state of expertise and would benefit from a few more words in this section explaining how do use these pieces.

I recently installed the Microsoft Enhanced Mitigation Experience Toolkit to improve protection against things not covered by other anti XX software I am running. Now, whenever I try to open the ISY Admin Console, it is blocked by the EMET software. I have checked the table of permitted applications and java and javaws are included multiple times. I seriously lack understanding of what the various entries in DMET actually mean (after trying to read the documentation). Way above my pay grade. I am running almost the current release of the UDI software. Java is current. Has anyone had and fixed this problem or has an idea how I might resolve it?