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Triggerlinc suddenly stops communicating


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Posted

I have a system that until recently was working pretty well.

 

ISY99 i pro (firmware 3.3.10)

Several outletlinc, keypadlincs, plug-in modules, etc

a triggerlinc

an IOLinc

motion sensor

 

I had programs setup to trigger when the triggerlinc (set to detect a projector) was on or off. No problems for about a year. Then suddenly it stopped working. The triggerlinc still works (led goes from red to green), but its not communicating with the ISY. If I manually querry the device, it will then register the change in state and trigger the program, but on its own, it won't register the change in state. Same applys when the projector is turned off: the triggerlinc goes from green to red, but the ISY still shows as "on". Manually querry, and it will pick up the change.

 

I have made no recent changes in the system, and everything else (motion sensor trigger, IOlink, etc) seems to communicate as it should

 

Any ideas?

 

Thanks in advance!

Posted

Try restoring the device. Right click the node, select Restore Device. This will rebuild the link database if that has been lost. Sounds like the device is functional, just not sending the state change to the PLM.

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