Problem with 8-Button KeypadLinc

[sbex55]

Hello. I'm having a problem with a KeypadLinc I recently installed. I placed an 8-Button Dimmer (2334-2 V .43) on my wife's nightstand. I linked and programmed one of the buttons (G) to an ApplianceLinc to control her table light. This has worked reliably.

 

My problem is when I try and use another button to control a device connected to my Elk security panel. Here is the program I use:

 

If

Control 'Dar Keypad F' is switched On

Then

Set Elk Audio 'Master Bedroom' 'ITouch' Volume Up

Else

- No Actions - (To add one, press 'Action')

 

 

When I press the "F" key it doesn't do anything. When I push the "F" key again (typically) it makes a long beep sound and then the entire keypad stops working. Sometimes not on the second press of the "F' key but eventually it happens. I then have to reset the keypad and re-link it. Either my program is screwing this keypad up or it's defective.

 

Any help would be appreciated.

[oberkc]

I am unaware of anything that any program (or any other ability of the ISY) can do that would cause a keypad to emit a long beep and then to stop working. If you wanted to be sure, you could disable or delete the program and see if this solves the problem.

 

Another thing I would do is watch the event viewer when pressing the F button. Does the ISY see it?

 

Loose wire? My guess at this point is faulty device.

[davbow]

You should try to reset the device and see what happens.