Switchlinc Communication & Bizarre Lamplinc Activation

[Rawson819]

I was hoping to get some troubleshooting advice on the following symptoms, all of which are happening in my master bedroom. I tried resetting the switchlinc, with negative results. I'm guessing all issues are related based on timing and location.

 

1. Motion sensor program turns walk-in closet lights (switchlinc) on, but but for unknown reason stopped turning them off

 

2. Nightstand lamp plugged into dual-band lamplinc turns on at 3AM on random days (not pleasant way to wake)

 

3. UD Admin Console shows that it is unable to communicate with the aforementioned switchlinc

 

Thanks,

Joe

[LeeG]

Item 1 & 3 are the same. When the SwitchLinc failed to turn Off the SwitchLinc would have been marked with a Red !. The Red ! can be cleared by right clicking on the SwitchLinc node and selecting Query.

 

A device that will reliably turn On but not turn Off is usually a problem with the load being controlled.

 

What type of load is the SwitchLinc controlling?

 

Run Tools | Diagnostics | Event Viewer at LEVEL 3.

 

Post the Program that is driving the SwitchLinc in case there are other factors involved.

 

The ISY Queries devices at 3AM. It sounds like the 3AM Query found a device is a different State/Status, changed the Status of the device which triggered a Program that turned the LampLinc On.

 

Post the Program that controls the LampLinc.

[Rawson819]

Thanks much for the reply Lee. My setup has been working reliably for quite some time and I made no changes to it prior to my problems; however, I'm (obviously) a novice when it comes to this stuff and won't be surprised to hear I botched something up....I still struggle to wrap my head around the controllers and responders.

 

What type of load is the SwitchLinc controlling?

Two ceiling-mounted, single bulb, basic builder's fixtures with CFL bulbs installed

 

Run Tools | Diagnostics | Event Viewer at LEVEL 3.

Tue 11/19/2013 04:10:31 PM : [iNST-TX-I1 ] 02 62 15 3F 90 0F 11 FF

 

Tue 11/19/2013 04:10:31 PM : [iNST-ACK ] 02 62 15.3F.90 0F 11 FF 06 LTONRR (FF)

 

Tue 11/19/2013 04:10:35 PM : [iNST-TX-I1 ] 02 62 15 3F 90 0F 13 00

 

Tue 11/19/2013 04:10:35 PM : [iNST-ACK ] 02 62 15.3F.90 0F 13 00 06 LTOFFRR(00)

 

Tue 11/19/2013 04:10:35 PM : [iNST-ACK ] 02 62 15.3F.90 0F 13 00 06 LTOFFRR(00): Duplicate or ACK for a different device

 

Tue 11/19/2013 04:10:39 PM : [ 15 3F 90 1] ERR 1

 

Tue 11/19/2013 04:10:51 PM : [iNST-TX-I1 ] 02 62 15 3F 90 0F 11 FF

 

Tue 11/19/2013 04:10:51 PM : [iNST-ACK ] 02 62 15.3F.90 0F 11 FF 06 LTONRR (FF)

 

Tue 11/19/2013 04:10:57 PM : [iNST-TX-I1 ] 02 62 15 3F 90 0F 13 00

 

Tue 11/19/2013 04:10:57 PM : [iNST-ACK ] 02 62 15.3F.90 0F 13 00 06 LTOFFRR(00)

 

Post the Program that is driving the SwitchLinc in case there are other factors involved.

 

Closet On

If

Control 'Master Closet Motion-Sensor' is switched On

And Status 'Master BR Switchlinc' is not On

 

Then

Set 'Master BR Switchlinc' On

 

Else

- No Actions - (To add one, press 'Action')

 

 

Closet Timer

If

Status 'Master Closet Motion-Sensor' is Off

 

Then

Wait 1 minute

Set 'Master BR Switchlinc' Off

 

Else

- No Actions - (To add one, press 'Action')

 

 

Post the Program that controls the LampLinc.

 

Lamp On

If

Status 'MBR KPL / MBR Button C' is On

 

Then

Set 'Bedroom Nighstand Lamp' On

 

Else

- No Actions - (To add one, press 'Action')

 

Lamp Off

If

Status 'MBR KPL / MBR Button C' is Off

 

Then

Set 'Bedroom Nighstand Lamp' Off

 

Else

- No Actions - (To add one, press 'Action')

 

Also related to the nightstand light are two KPL buttons (in different rooms) that are controllers and responders to a Nightstand Lamp Status scene

[oberkc]

Two ceiling-mounted, single bulb, basic builder's fixtures with CFL bulbs installed

 

My theory is that CFL bulbs degrade over time. The fact that they worked six months ago does not eliminate them from consideration now. Besides, it is so easy to test out (temporarily replace with incandescent) that it seems prudent to me to do so. Eliminate the easy stuff first.

 

Closet On

If

Control 'Master Closet Motion-Sensor' is switched On

And Status 'Master BR Switchlinc' is not On

 

Then

Set 'Master BR Switchlinc' On <<< will retrigger the program, but may not be a practical problem here

 

Else

- No Actions - (To add one, press 'Action')

 

 

Closet Timer

If

Status 'Master Closet Motion-Sensor' is Off

 

Then

Wait 1 minute

Set 'Master BR Switchlinc' Off

 

Else

- No Actions - (To add one, press 'Action')

 

Are you certain that the motion sensor is sending an OFF command? Do you see it in the event viewer? Remember, it is possible to configure the motion sensors only to send ON commands (I think this is called occupancy mode?)

 

So long that you are getting OFF commands from the motion sensor, I expect this program to work.

 

Regarding the lamp...do you have any programs running at 3am? Query, perhaps? I agree with LeeG...the communication errors you are getting sounds like a contributing factor here.

[LeeG]

Thanks for the data. The Event Trace shows device 15.3F.90 is not responding to commands at all. There should be several 02 50 inbound messages. There are none. The Red entry is what should be in the Event Trace

 

Tue 11/19/2013 06:28:01 PM : [iNST-TX-I1 ] 02 62 15 B2 6A 0F 11 FF

 

Tue 11/19/2013 06:28:01 PM : [iNST-ACK ] 02 62 15.B2.6A 0F 11 FF 06 LTONRR (FF)

 

Tue 11/19/2013 06:28:01 PM : [iNST-SRX ] 02 50 15.B2.6A 22.80.0B 2B 11 FF LTONRR (FF)

 

Tue 11/19/2013 06:28:01 PM : [std-Direct Ack] 15.B2.6A-->ISY/PLM Group=0, Max Hops=3, Hops Left=2

 

If the SwitchLinc was On when the trace was taken try turning the SwitchLinc Off locally and then try the commands again. If the SwitchLinc was Off there is a major problem communicating with the SwitchLinc. If the CFLs were On they can cause enough interference to prevent the SwitchLinc from seeing commands.

 

The LampLinc Program turns the LampLinc On if it finds KPL button C On. Likely the 3AM Query found button C On, changed the Status to On which caused the Program to trigger and turn On the LampLinc.

 

With multiple symptoms that look like comm problems I'm wondering if something else has happened. Any new devices such as cell phone chargers, have devices been moved, check the Access Points to insure they are still coupling the two 120v legs. Sometimes they get moved to a different outlet so a vacuum cleaner can be used, something like that. Run the 4 tap Set button test to insure they are working correctly.

[Rawson819]

I will definitely pick up some incandescent bulbs and give them a try

 

 

Are you certain that the motion sensor is sending an OFF command?

I am not certain. This is activity from last night:

 

 

 

This is activity from 3AM (fixed link)

[oberkc]

I don't see any motion sensor OFF commands. Perhaps you should check your configuration of the motion sensor. I think this can be done manually, with little jumpers, or through the ISY if the jumper in position 5 is enabled. Best to check the manual to be sure.

 

The 3am looks the same as the first snapshot. Are you sure this is the correct snip?

 

Comm errors certainly a consideration here.

[LeeG]

The Motion Sensor – Sensor node turned On (Status=100%) at 08:00:14 PM and turned Off (Status=0%) at 08:02:03 PM.

 

The Sensor node also turned On at 08:06:43 PM and turned Off at 08:07:43 PM

 

KPL button C was changed to 100% On at 03:00:05 AM. This triggered the LampLinc Program which turned On the LampLinc at 03:00:09 AM.

[Rawson819]

If the SwitchLinc was On when the trace was taken try turning the SwitchLinc Off locally and then try the commands again.

This is with SwitchLinc OFF.

 

Tue 11/19/2013 06:30:11 PM : [iNST-TX-I1 ] 02 62 15 3F 90 0F 11 FF

 

Tue 11/19/2013 06:30:11 PM : [iNST-ACK ] 02 62 15.3F.90 0F 11 FF 06 LTONRR (FF)

 

Tue 11/19/2013 06:30:15 PM : [iNST-TX-I1 ] 02 62 15 3F 90 0F 13 00

 

Tue 11/19/2013 06:30:15 PM : [iNST-ACK ] 02 62 15.3F.90 0F 13 00 06 LTOFFRR(00)

 

Tue 11/19/2013 06:30:15 PM : [iNST-ACK ] 02 62 15.3F.90 0F 13 00 06 LTOFFRR(00): Duplicate or ACK for a different device

 

Tue 11/19/2013 06:30:18 PM : [iNST-TX-I1 ] 02 62 15 3F 90 0F 11 FF

 

Tue 11/19/2013 06:30:18 PM : [iNST-ACK ] 02 62 15.3F.90 0F 11 FF 06 LTONRR (FF)

 

Tue 11/19/2013 06:30:18 PM : [iNST-ACK ] 02 62 15.3F.90 0F 11 FF 06 LTONRR (FF): Duplicate or ACK for a different device

 

Tue 11/19/2013 06:30:21 PM : [iNST-TX-I1 ] 02 62 15 3F 90 0F 13 00

 

Tue 11/19/2013 06:30:21 PM : [iNST-ACK ] 02 62 15.3F.90 0F 13 00 06 LTOFFRR(00)

 

Tue 11/19/2013 06:30:21 PM : [iNST-ACK ] 02 62 15.3F.90 0F 13 00 06 LTOFFRR(00): Duplicate or ACK for a different device

 

Tue 11/19/2013 06:30:48 PM : [iNST-SRX ] 02 50 15.B8.8B 00.00.01 CB 13 00 LTOFFRR(00)

 

Tue 11/19/2013 06:30:48 PM : [std-Group ] 15.B8.8B-->Group=1, Max Hops=3, Hops Left=2

 

Tue 11/19/2013 06:30:48 PM : [ 15 B8 8B 1] DOF 0

 

Tue 11/19/2013 06:30:48 PM : [ 15 B8 8B 1] ST 0

 

Tue 11/19/2013 06:30:48 PM : [ 15 63 51 3] ST 0

 

Tue 11/19/2013 06:30:48 PM : [ 15 7 7B 7] ST 0

 

Tue 11/19/2013 06:30:50 PM : [iNST-SRX ] 02 50 15.B8.8B 0F.9C.93 41 13 01 LTOFFRR(01)

 

Tue 11/19/2013 06:30:50 PM : [std-Cleanup ] 15.B8.8B-->ISY/PLM Group=1, Max Hops=1, Hops Left=0

 

Tue 11/19/2013 06:30:50 PM : [iNST-DUP ] Previous message ignored.

 

 

 

Any new devices such as cell phone chargers, have devices been moved, check the Access Points to insure they are still coupling the two 120v legs. Sometimes they get moved to a different outlet so a vacuum cleaner can be used, something like that.

Both are inconveniently located to where they are not disturbed. One behind the family room couch and the other behind the bed.

 

Run the 4 tap Set button test to insure they are working correctly.

I did and they responded correctly.

[Rawson819]

The Motion Sensor – Sensor node turned On (Status=100%) at 08:00:14 PM and turned Off (Status=0%) at 08:02:03 PM.

 

The Sensor node also turned On at 08:06:43 PM and turned Off at 08:07:43 PM

Is this as it should be based on my program? So the Off command was sent but not received?

 

KPL button C was changed to 100% On at 03:00:05 AM

What would have caused this? My wife was woken up by the light (she's been hating on this stuff lately) and then woke me up to point it out, so no one manually changed the button.

[oberkc]

So the Off command was sent but not received?

 

If you are reading the OFF command from the log, it was recieved.

 

What you may want to do is change "STATUS" to "CONTROL" in the timer program. This could make it a little less sensitive to communication problems.

[LeeG]

The Log shows the Motion Sensor - Sensor Off triggered the Program which issued an Off for the SwitchLinc at 08:03:03 PM which had no errors logged. The next Sensor On at 08:06:43 PM resulted in a Switchlinc error at 08:07:11 PM responding to the SwitchLinc On command.

 

With the SwitchLinc comm problems and the KPL comm problems leaving button C On look for something common between the two devices. Same circuit, something new on that circuit, etc.

[Rawson819]

With incandescent bulbs in the closet, it appears all is back to normal. I really appreciate this forum and the contributions you guys make to assisting the less knowledgeable!