Just configuring my ISY 994i. I'm a software dev, and general techie, so I know my way around mail protocols (including SMTP) and firewalls.

 

I've triple checked the settings I tried adding to the ISY, but it always fails saying it can't contact the mail server after I save the settings, then click "Test". I have two different email clients inside my firewall with the same settings (hostname, port, username, password, and SSL/Start TLS - though I think they run pure SSL) and they have no problems. I also tried disabling TLS for a test, and that didn't work either.

 

Is there any detailed logging I can look at? I can't believe everything else is working well except email.

 

I'm using my comcast.net server/account, and it's just not working.

 

Thanks,

AJ

Make sure message has both Subject and Body. Either being empty will stop the email.

 

Look at Tools | Error Log.

Make sure message has both Subject and Body. Either being empty will stop the email.

Where would I set that up? I'm just trying to setup email, and when I click Test, it says:

"Mail Server Failure -- Server not responding"

 

I have to setup a custom email just to test the email server connection?

 

I do see this in the "Error Log" around the time I clicked Test:

Sat 2013/11/30 07:22:33 PM	System	-50001	-6

But that doesn't really tell me too much. Is there a reference manual to look that up in?

Here is the link to the UDI Wiki

 

http://wiki.universal-devices.com/index ... r_Messages

 

I do not use the ISY email so not much more I can offer.

Thanks for the replies. The Error Code wiki-page I'm bookmarking (though it doesn't help with this particular problem).

 

-AJ

I had exactly same error message when I did not put the email address in the FROM field. I would suggest that you post a screenshot of your email config page (you should smudge/change private info however).

 

RZ

Good call. I changed the FROM to just be a simple address and it worked.

 

Thanks!

-AJ