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Systemwide Communication Issue


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Posted

I am running a 994i with multiple devices and scenes (~80), including garage openers and irrigation system. Today I arrived home from work and it was as if an "all on" command had been sent - every light in the house was on and the garage doors were open. I checked the log and can not trace this to anything. All I see is some traffic today while gone from my wireless thermostats (which I use to control my humidifiers). The only indication I have something was awry is the log shows both garage doors opened 2 seconds after one of my thermostats registerd a drop in humidity, triggering an "on" command to an I/O linc that controls a humidier.

 

I'm guessing this is a PLM issue.

 

I am not sure how to use the diagnostic tools on the ISY (e.g. Event Viewer).

 

This is pretty disturbing, especially since my garage doors were wide open.

 

By the way, I have the ISY and other related stuff (e.g. network switch, PLM and multiple I/O Lincs) placed on a breadboard hanging in the basement. I wired multiple outlets on the breadboard to accomodate the PLM and I/O lincs, and the feed to the breadboard is from a GFI outlet next to the breadboard. Wondering if the GFI could be messing with the PLM.

 

Thoughts?

  • 8 months later...
Posted

Further to my above post back in March, I replaced the PLM with a backup and things worked well until a week or so ago.  Specifically, one evening around 8 PM all the lights in the house with Insteon switches (I have ~85 devices) turned off.  It was as if an "all off" command was issued.  I checked the ISY 994i log and there was nothing in it, so I suspect the command was innitiatied by the PLM.

 

Then, a few days later in the middle of the night all the lights in the house turned on as if an "all on" command was issued.  Here again, nothing in the log.

 

I had a backup PLM laying around and installed it in the middle of the night and things seemed to work well until last night.

 

Last night I got up in the middle of the night to grab a drink and noticed my exterior lights were off (they are on a sunset to sunrise ISY program).  The ISY indicated they were on and there was nothing in the log indicating that they had been turned off.  I'm pretty sure they were on when I went to bed.  One caveat, I was doing some work on my network last night (after the exterior lights program had started and the lights went on).  Specifically I was working on the hardwire Ethernet network (swapping Cat5 faceplates) which would have disconnected the ISY and my routers from the network (but not the PLM from the ISY).

 

Lastly, the circuit that has the PLM and a few other I/O Lincs on it is on a breadboard that is fed (downstream) by an outlet near a sink with a GFCI.

 

The current PLM is a 2413S V9B.

 

Any thoughts?

Posted

I would at this point in time engage SH for the latest PLM which removes the *ALL ON / ALL OFF* flag from the device table. This new PLM is using V9E as the latest firmware which can be seen via the ISY.

 

The latest hardware v2.0 also resolves the early failures due to bad capacitors, so it fix's that problem too.

Posted

I spoke to Smarthome this morning.  The current 2413S PLM is hardware version 2.0 and firmware version 9E.

 

The 2.0 hardware update fixed the issues with the capacitors, the firmware update addressed: signal improvements, ACK bug, and the all on and all off issue.

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