ISY99i is not able to create zip file in backup

[tylervet]

I've attached the error messages.

 

Windows OS. I've tried chrome and firefox, cleared the Java cache. I always get the same error at 64%.

 

Thank you for your help.

 

 

Tyler

[SteveL]

Tyler,

 

There are options to use telnet to check setting that may effect the ability to save your backup.

 

I have found on numerous occasions that simply changing the save to location has fixed the issue.

Please feel free to email me at support@universal-devices.com if you continue to have an issue.