cash70 Posted August 15, 2014 Share Posted August 15, 2014 I am fairly new to home automation. I currently have the ISY-994/IR PRO and have started to add a few devices (lightbulb linked to a motion sensor and a 2477D dimmer switch to a motion sensor). I am trying to add a hidden sensor, however, I keep getting "Cannot Add Insteon Device". I have done some searching and based on what I found, I have performed a factory reset on the hidden sensor and attempted to add via the "New Insteon Device" link. I still get the same error. Below is the Level 3 Event Viewer Log. Thanks for any assistance! Thu 08/14/2014 07:15:43 PM : [2B 30 5F ] Added to list of devices to link to ISY Thu 08/14/2014 07:15:43 PM : [iNST-TX-I1 ] 02 62 2B 30 5F 0F 0D 00 Thu 08/14/2014 07:15:43 PM : [iNST-ACK ] 02 62 2B.30.5F 0F 0D 00 06 (00) Thu 08/14/2014 07:15:43 PM : [iNST-SRX ] 02 50 2B.30.5F 2C.09.26 2B 0D 02 (02) Thu 08/14/2014 07:15:43 PM : [std-Direct Ack] 2B.30.5F-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Thu 08/14/2014 07:15:43 PM : [iNST-TX-I1 ] 02 62 2B 30 5F 0F 10 00 Thu 08/14/2014 07:15:43 PM : [iNST-ACK ] 02 62 2B.30.5F 0F 10 00 06 ID-REQ (00) Thu 08/14/2014 07:15:44 PM : [iNST-SRX ] 02 50 2B.30.5F 2C.09.26 2B 10 00 ID-REQ (00) Thu 08/14/2014 07:15:44 PM : [std-Direct Ack] 2B.30.5F-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Thu 08/14/2014 07:15:44 PM : [iNST-SRX ] 02 50 2B.30.5F 10.11.43 8B 02 11 (11) Thu 08/14/2014 07:15:44 PM : [std-Broadcast] 2B.30.5F-->10.11.43, Max Hops=3, Hops Left=2 Thu 08/14/2014 07:15:44 PM : [2B 30 5F 0 ] Calibrating engine version Thu 08/14/2014 07:15:44 PM : [iNST-TX-I2CS] 02 62 2B 30 5F 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 Thu 08/14/2014 07:15:44 PM : [iNST-ACK ] 02 62 2B.30.5F 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 06 (00) Thu 08/14/2014 07:15:45 PM : [iNST-SRX ] 02 50 2B.30.5F 2C.09.26 2B 2F 00 (00) Thu 08/14/2014 07:15:45 PM : [std-Direct Ack] 2B.30.5F-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Thu 08/14/2014 07:15:45 PM : [iNST-ERX ] 02 51 2B 30 5F 2C 09 26 11 2F 00 00 01 0F FF 01 00 00 00 00 00 00 00 00 C1 Thu 08/14/2014 07:15:45 PM : [Ext-Direct ] 2B.30.5F-->ISY/PLM Group=0, Max Hops=1, Hops Left=0 Thu 08/14/2014 07:15:45 PM : [2B 30 5F 0 ] Using Database Link Table offset 0x0FF8 (reported 0x0FF8) Thu 08/14/2014 07:15:45 PM : [2B 30 5F 0 ] Failed to add device, reason 1 Thu 08/14/2014 07:15:45 PM : [2B 30 5F ] Added to list of devices to link to ISY Thu 08/14/2014 07:15:45 PM : [iNST-TX-I1 ] 02 62 2B 30 5F 0F 0D 00 Thu 08/14/2014 07:15:45 PM : [All ] Writing 0 bytes to devices Thu 08/14/2014 07:15:45 PM : [iNST-ACK ] 02 62 2B.30.5F 0F 0D 00 06 (00) Thu 08/14/2014 07:15:45 PM : [iNST-SRX ] 02 50 2B.30.5F 2C.09.26 2B 0D 02 (02) Thu 08/14/2014 07:15:45 PM : [std-Direct Ack] 2B.30.5F-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Thu 08/14/2014 07:15:45 PM : [iNST-TX-I1 ] 02 62 2B 30 5F 0F 10 00 Thu 08/14/2014 07:15:46 PM : [iNST-ACK ] 02 62 2B.30.5F 0F 10 00 06 ID-REQ (00) Thu 08/14/2014 07:15:46 PM : [iNST-SRX ] 02 50 2B.30.5F 2C.09.26 2B 10 00 ID-REQ (00) Thu 08/14/2014 07:15:46 PM : [std-Direct Ack] 2B.30.5F-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Thu 08/14/2014 07:15:46 PM : [iNST-SRX ] 02 50 2B.30.5F 10.11.43 8B 02 11 (11) Thu 08/14/2014 07:15:46 PM : [std-Broadcast] 2B.30.5F-->10.11.43, Max Hops=3, Hops Left=2 Thu 08/14/2014 07:15:46 PM : [2B 30 5F 0 ] Calibrating engine version Thu 08/14/2014 07:15:46 PM : [iNST-TX-I2CS] 02 62 2B 30 5F 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 Thu 08/14/2014 07:15:46 PM : [iNST-ACK ] 02 62 2B.30.5F 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 06 (00) Thu 08/14/2014 07:15:47 PM : [iNST-SRX ] 02 50 2B.30.5F 2C.09.26 2B 2F 00 (00) Thu 08/14/2014 07:15:47 PM : [std-Direct Ack] 2B.30.5F-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Thu 08/14/2014 07:15:47 PM : [iNST-ERX ] 02 51 2B 30 5F 2C 09 26 11 2F 00 00 01 0F FF 01 00 00 00 00 00 00 00 00 C1 Thu 08/14/2014 07:15:47 PM : [Ext-Direct ] 2B.30.5F-->ISY/PLM Group=0, Max Hops=1, Hops Left=0 Thu 08/14/2014 07:15:47 PM : [2B 30 5F 0 ] Using Database Link Table offset 0x0FF8 (reported 0x0FF8) Thu 08/14/2014 07:15:47 PM : [2B 30 5F 0 ] Failed to add device, reason 1 Thu 08/14/2014 07:15:47 PM : [All ] Writing 0 bytes to devices Link to comment Share on other sites More sharing options...
LeeG Posted August 15, 2014 Share Posted August 15, 2014 Comm with the Door Sensor is fine. What ISY firmware is being used? Link to comment Share on other sites More sharing options...
cash70 Posted August 15, 2014 Author Share Posted August 15, 2014 Thanks for the fast reply...V 4.0.5. Link to comment Share on other sites More sharing options...
LeeG Posted August 15, 2014 Share Posted August 15, 2014 Move to 4.2.8 RC3. 4.0.5 does not support the Hidden Door Sensor. Link to comment Share on other sites More sharing options...
cash70 Posted August 15, 2014 Author Share Posted August 15, 2014 Aha! Thanks again! Going to give it a shot now. Link to comment Share on other sites More sharing options...
cash70 Posted August 15, 2014 Author Share Posted August 15, 2014 Thanks again LeeG! Up and running now. Link to comment Share on other sites More sharing options...
LeeG Posted August 15, 2014 Share Posted August 15, 2014 Happy to help. Comm was too good for the device not to work on an ISY image that came out after the Door Sensor was released. Link to comment Share on other sites More sharing options...
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