guedesluz Posted November 18, 2014 Share Posted November 18, 2014 Guys plz help me... I recently finished an installation in a house. First I installed all dimmers and relays and link them with two keypads. After all, I installed an ISY 994i and made it link to the two keypads and asked to add devices found, etc.... I have success linked with almost all devices instead of one... It is a In-LineLinc Dimmer 2475DA1 that doesn't responds... I really can't figure it out if it was a problem with the device, the PLM or the place where it is... It's locate on the same load wire with two identical devices that communicate fine... I tried to change with another 2475DA1 device and the same error... Really.. what could be happenning? The only thing I could imagine is that this is the only device I linked with another dimmer... This could be a problem to link with isy? Nevertheless.. I reseted the device and it still with problem... Any help plz... Here is the log I found, the device is 2A.20.84 Seg 11/17/2014 04:11:28 PM : Start Insteon Device Linking Mode Seg 11/17/2014 04:12:03 PM : Stop Insteon Device Linking Mode, Final processing to follow Seg 11/17/2014 04:12:03 PM : [All ] Writing 0 bytes to devices Seg 11/17/2014 04:12:03 PM : [All ] Writing 0 bytes to devices Seg 11/17/2014 04:13:44 PM : Start Insteon Device Linking Mode Seg 11/17/2014 04:13:44 PM : [LNK-BGN ] 02 64 01 00 06 Seg 11/17/2014 04:13:58 PM : [LNK-STAT ] 02 53 M(01) gid=00 2A.20.84 0132 41 Seg 11/17/2014 04:13:58 PM : [2A.20.84 00] Linked device type=01.32 fw=41 Seg 11/17/2014 04:13:58 PM : [2A 20 84 0 ] Added to list of devices to link to ISY Seg 11/17/2014 04:13:58 PM : [LNK-BGN ] 02 64 01 00 06 Seg 11/17/2014 04:14:11 PM : Stop Insteon Device Linking Mode, Final processing to follow Seg 11/17/2014 04:14:11 PM : [LNK-END ] 02 65 06 : : Unexpected, ignored (65) Seg 11/17/2014 04:14:11 PM : [iNST-TX-I1 ] 02 62 2A 20 84 0F 0D 00 Seg 11/17/2014 04:14:12 PM : [iNST-ACK ] 02 62 2A.20.84 0F 0D 00 06 (00) Seg 11/17/2014 04:14:21 PM : [iNST-TX-I1 ] 02 62 2A 20 84 0F 0D 00 Seg 11/17/2014 04:14:21 PM : [iNST-ACK ] 02 62 2A.20.84 0F 0D 00 06 (00) Seg 11/17/2014 04:14:30 PM : [iNST-TX-I1 ] 02 62 2A 20 84 0F 0D 00 Seg 11/17/2014 04:14:30 PM : [iNST-ACK ] 02 62 2A.20.84 0F 0D 00 06 (00) Seg 11/17/2014 04:14:34 PM : [2A 20 84 0 ] Failed to add device, reason 3 Seg 11/17/2014 04:14:34 PM : [All ] Writing 0 bytes to devices Seg 11/17/2014 04:14:34 PM : [All ] Writing 0 bytes to devices Link to comment
Brian H Posted November 18, 2014 Share Posted November 18, 2014 Open the Event Viewer and use level 3. Try and add the problem 2475DA1. Save the Event Viewer information and post it here for examination. The latest firmware lets you save to the Clipboard or you can save it as a .txt file. You are using the latest released firmware 4.2.18? Link to comment
guedesluz Posted November 18, 2014 Author Share Posted November 18, 2014 Hello Brian... The events that I listed in the first post are just after a trial to add it... I copy the event level 3 and paste it... Wasn't it right? I'm not with firmware 4.2.18 yet. Could this problem be related to it? I thought that could be something with PLM version but... I really have an identical device installed on the same line and neutral cables... Pretty strange.. Link to comment
guedesluz Posted November 22, 2014 Author Share Posted November 22, 2014 I just tried to add it several times using all options, deleting links, keeping existing links, setting insteon engine, ETC.. all the times I got two errors... - "Cannot determine device link table adress" with the option to Remove Existing links, and - "Cannot determine Insteon Device Type" when I set the option to keep existing links and add found devices. Here`s the event log: Sáb 11/22/2014 05:27:30 AM : [2A 20 84 ] Added to list of devices to link to ISY Sáb 11/22/2014 05:27:30 AM : [iNST-TX-I1 ] 02 62 2A 20 84 0F 0D 00 Sáb 11/22/2014 05:27:30 AM : [iNST-ACK ] 02 62 2A.20.84 0F 0D 00 06 (00) Sáb 11/22/2014 05:27:31 AM : [iNST-SRX ] 02 50 2A.20.84 2F.B9.B6 23 0D 02 (02) Sáb 11/22/2014 05:27:31 AM : [std-Direct Ack] 2A.20.84-->ISY/PLM Group=0, Max Hops=3, Hops Left=0 Sáb 11/22/2014 05:27:31 AM : [iNST-TX-I1 ] 02 62 2A 20 84 0F 10 00 Sáb 11/22/2014 05:27:31 AM : [iNST-ACK ] 02 62 2A.20.84 0F 10 00 06 ID-REQ (00) Sáb 11/22/2014 05:27:32 AM : [iNST-SRX ] 02 50 2A.20.84 2F.B9.B6 27 10 00 ID-REQ (00) Sáb 11/22/2014 05:27:32 AM : [std-Direct Ack] 2A.20.84-->ISY/PLM Group=0, Max Hops=3, Hops Left=1 Sáb 11/22/2014 05:27:32 AM : [iNST-SRX ] 02 50 2A.20.84 01.32.41 83 01 73 (73) Sáb 11/22/2014 05:27:32 AM : [std-Broadcast] 2A.20.84-->01.32.41, Max Hops=3, Hops Left=0 Sáb 11/22/2014 05:27:32 AM : [2A 20 84 0 ] Calibrating engine version Sáb 11/22/2014 05:27:32 AM : [iNST-TX-I2CS] 02 62 2A 20 84 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 Sáb 11/22/2014 05:27:32 AM : [iNST-ACK ] 02 62 2A.20.84 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 06 (00) Sáb 11/22/2014 05:27:41 AM : [iNST-TX-I2CS] 02 62 2A 20 84 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 Sáb 11/22/2014 05:27:41 AM : [iNST-ACK ] 02 62 2A.20.84 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 06 (00) Sáb 11/22/2014 05:27:50 AM : [iNST-TX-I2CS] 02 62 2A 20 84 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 Sáb 11/22/2014 05:27:50 AM : [iNST-ACK ] 02 62 2A.20.84 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 06 (00) Sáb 11/22/2014 05:27:54 AM : [2A 20 84 0 ] Failed to add device, reason 9 Sáb 11/22/2014 05:27:54 AM : [All ] Writing 0 bytes to devices Sáb 11/22/2014 05:28:26 AM : [2A 20 84 ] Added to list of devices to link to ISY Sáb 11/22/2014 05:28:26 AM : [iNST-TX-I1 ] 02 62 2A 20 84 0F 0D 00 Sáb 11/22/2014 05:28:26 AM : [iNST-ACK ] 02 62 2A.20.84 0F 0D 00 06 (00) Sáb 11/22/2014 05:28:34 AM : [iNST-TX-I1 ] 02 62 2A 20 84 0F 0D 00 Sáb 11/22/2014 05:28:34 AM : [iNST-ACK ] 02 62 2A.20.84 0F 0D 00 06 (00) Sáb 11/22/2014 05:28:35 AM : [iNST-SRX ] 02 50 2A.20.84 2F.B9.B6 27 0D 02 (02) Sáb 11/22/2014 05:28:35 AM : [std-Direct Ack] 2A.20.84-->ISY/PLM Group=0, Max Hops=3, Hops Left=1 Sáb 11/22/2014 05:28:35 AM : [iNST-TX-I1 ] 02 62 2A 20 84 0F 10 00 Sáb 11/22/2014 05:28:35 AM : [iNST-SRX ] 02 50 2A.20.84 2F.B9.B6 23 0D 02 (02) Sáb 11/22/2014 05:28:35 AM : [std-Direct Ack] 2A.20.84-->ISY/PLM Group=0, Max Hops=3, Hops Left=0 Sáb 11/22/2014 05:28:35 AM : [iNST-DUP ] Previous message ignored. Sáb 11/22/2014 05:28:35 AM : [iNST-ACK ] 02 62 2A.20.84 0F 10 00 06 ID-REQ (00) Sáb 11/22/2014 05:28:44 AM : [iNST-TX-I1 ] 02 62 2A 20 84 0F 10 00 Sáb 11/22/2014 05:28:44 AM : [iNST-ACK ] 02 62 2A.20.84 0F 10 00 06 ID-REQ (00) Sáb 11/22/2014 05:28:53 AM : [iNST-TX-I1 ] 02 62 2A 20 84 0F 10 00 Sáb 11/22/2014 05:28:53 AM : [iNST-ACK ] 02 62 2A.20.84 0F 10 00 06 ID-REQ (00) Sáb 11/22/2014 05:28:57 AM : [2A 20 84 0 ] Calibrating engine version Sáb 11/22/2014 05:28:57 AM : [iNST-TX-I2CS] 02 62 2A 20 84 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 Sáb 11/22/2014 05:28:57 AM : [iNST-ACK ] 02 62 2A.20.84 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 06 (00) Sáb 11/22/2014 05:29:06 AM : [iNST-TX-I2CS] 02 62 2A 20 84 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 Sáb 11/22/2014 05:29:06 AM : [iNST-ACK ] 02 62 2A.20.84 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 06 (00) Sáb 11/22/2014 05:29:09 AM : [ Time] 05:29:12 5(0) Sáb 11/22/2014 05:29:15 AM : [iNST-TX-I2CS] 02 62 2A 20 84 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 Sáb 11/22/2014 05:29:15 AM : [iNST-ACK ] 02 62 2A.20.84 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 06 (00) Sáb 11/22/2014 05:29:19 AM : [2A 20 84 0 ] Failed to add device, reason 9 Sáb 11/22/2014 05:29:19 AM : [All ] Writing 0 bytes to devices Sáb 11/22/2014 05:30:59 AM : [2A 20 84 ] Added to list of devices to link to ISY Sáb 11/22/2014 05:30:59 AM : [iNST-TX-I1 ] 02 62 2A 20 84 0F 0D 00 Sáb 11/22/2014 05:30:59 AM : [iNST-ACK ] 02 62 2A.20.84 0F 0D 00 06 (00) Sáb 11/22/2014 05:31:00 AM : [iNST-SRX ] 02 50 2A.20.84 2F.B9.B6 27 0D 02 (02) Sáb 11/22/2014 05:31:00 AM : [std-Direct Ack] 2A.20.84-->ISY/PLM Group=0, Max Hops=3, Hops Left=1 Sáb 11/22/2014 05:31:00 AM : [iNST-TX-I1 ] 02 62 2A 20 84 0F 10 00 Sáb 11/22/2014 05:31:00 AM : [iNST-ACK ] 02 62 2A.20.84 0F 10 00 06 ID-REQ (00) Sáb 11/22/2014 05:31:00 AM : [iNST-SRX ] 02 50 2A.20.84 2F.B9.B6 27 10 00 ID-REQ (00) Sáb 11/22/2014 05:31:00 AM : [std-Direct Ack] 2A.20.84-->ISY/PLM Group=0, Max Hops=3, Hops Left=1 Sáb 11/22/2014 05:31:01 AM : [iNST-SRX ] 02 50 2A.20.84 2F.B9.B6 23 10 00 ID-REQ (00) Sáb 11/22/2014 05:31:01 AM : [std-Direct Ack] 2A.20.84-->ISY/PLM Group=0, Max Hops=3, Hops Left=0 Sáb 11/22/2014 05:31:01 AM : [iNST-SRX ] 02 50 2A.20.84 01.32.41 87 01 73 (73) Sáb 11/22/2014 05:31:01 AM : [std-Broadcast] 2A.20.84-->01.32.41, Max Hops=3, Hops Left=1 Sáb 11/22/2014 05:31:01 AM : [2A 20 84 0 ] Calibrating engine version Sáb 11/22/2014 05:31:01 AM : [iNST-TX-I2CS] 02 62 2A 20 84 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 Sáb 11/22/2014 05:31:01 AM : [iNST-ACK ] 02 62 2A.20.84 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 06 (00) Sáb 11/22/2014 05:31:10 AM : [iNST-TX-I2CS] 02 62 2A 20 84 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 Sáb 11/22/2014 05:31:10 AM : [iNST-ACK ] 02 62 2A.20.84 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 06 (00) Sáb 11/22/2014 05:31:19 AM : [iNST-TX-I2CS] 02 62 2A 20 84 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 Sáb 11/22/2014 05:31:19 AM : [iNST-ACK ] 02 62 2A.20.84 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 06 (00) Sáb 11/22/2014 05:31:23 AM : [2A 20 84 0 ] Failed to add device, reason 9 Sáb 11/22/2014 05:31:23 AM : [All ] Writing 0 bytes to devices Sáb 11/22/2014 05:32:02 AM : [2A 20 84 ] Added to list of devices to link to ISY Sáb 11/22/2014 05:32:02 AM : [iNST-TX-I1 ] 02 62 2A 20 84 0F 0D 00 Sáb 11/22/2014 05:32:02 AM : [iNST-ACK ] 02 62 2A.20.84 0F 0D 00 06 (00) Sáb 11/22/2014 05:32:11 AM : [iNST-TX-I1 ] 02 62 2A 20 84 0F 0D 00 Sáb 11/22/2014 05:32:11 AM : [iNST-ACK ] 02 62 2A.20.84 0F 0D 00 06 (00) Sáb 11/22/2014 05:32:11 AM : [iNST-SRX ] 02 50 2A.20.84 2F.B9.B6 27 0D 02 (02) Sáb 11/22/2014 05:32:11 AM : [std-Direct Ack] 2A.20.84-->ISY/PLM Group=0, Max Hops=3, Hops Left=1 Sáb 11/22/2014 05:32:11 AM : [iNST-TX-I1 ] 02 62 2A 20 84 0F 10 00 Sáb 11/22/2014 05:32:11 AM : [iNST-SRX ] 02 50 2A.20.84 2F.B9.B6 23 0D 02 (02) Sáb 11/22/2014 05:32:11 AM : [std-Direct Ack] 2A.20.84-->ISY/PLM Group=0, Max Hops=3, Hops Left=0 Sáb 11/22/2014 05:32:11 AM : [iNST-DUP ] Previous message ignored. Sáb 11/22/2014 05:32:11 AM : [iNST-ACK ] 02 62 2A.20.84 0F 10 00 06 ID-REQ (00) Sáb 11/22/2014 05:32:20 AM : [iNST-TX-I1 ] 02 62 2A 20 84 0F 10 00 Sáb 11/22/2014 05:32:20 AM : [iNST-ACK ] 02 62 2A.20.84 0F 10 00 06 ID-REQ (00) Sáb 11/22/2014 05:32:29 AM : [iNST-TX-I1 ] 02 62 2A 20 84 0F 10 00 Sáb 11/22/2014 05:32:29 AM : [iNST-ACK ] 02 62 2A.20.84 0F 10 00 06 ID-REQ (00) Sáb 11/22/2014 05:32:33 AM : [2A 20 84 0 ] Cannot determine device type Sáb 11/22/2014 05:32:33 AM : [2A 20 84 0 ] Failed to add device, reason 2 Sáb 11/22/2014 05:32:33 AM : ---- Start: Generate Scenes from links ---- Sáb 11/22/2014 05:32:34 AM : ---- End: Generate Scenes from links ---- Sáb 11/22/2014 05:32:34 AM : [All ] Writing 0 bytes to devices Link to comment
LeeG Posted November 22, 2014 Share Posted November 22, 2014 Device 2A.20.84 InlineLinc has very poor communication with the PLM. Many of the commands are working at the extreme edge or not getting a response from the device at all. Max Hops=3 ,Hops Left=0 is as bad as comm can be and still work. Sáb 11/22/2014 05:27:31 AM : [iNST-SRX ] 02 50 2A.20.84 2F.B9.B6 23 0D 02 (02) Sáb 11/22/2014 05:27:31 AM : [std-Direct Ack] 2A.20.84-->ISY/PLM Group=0, Max Hops=3, Hops Left=0 Sáb 11/22/2014 05:27:32 AM : [iNST-SRX ] 02 50 2A.20.84 01.32.41 83 01 73 (73) Sáb 11/22/2014 05:27:32 AM : [std-Broadcast] 2A.20.84-->01.32.41, Max Hops=3, Hops Left=0 These commands got no response from device (no 02 50 ...... response) Sáb 11/22/2014 05:27:32 AM : [iNST-TX-I2CS] 02 62 2A 20 84 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 Sáb 11/22/2014 05:27:32 AM : [iNST-ACK ] 02 62 2A.20.84 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 06 (00) Sáb 11/22/2014 05:27:41 AM : [iNST-TX-I2CS] 02 62 2A 20 84 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 Sáb 11/22/2014 05:27:41 AM : [iNST-ACK ] 02 62 2A.20.84 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 06 (00) Sáb 11/22/2014 05:27:50 AM : [iNST-TX-I2CS] 02 62 2A 20 84 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 Sáb 11/22/2014 05:27:50 AM : [iNST-ACK ] 02 62 2A.20.84 1F 2F 00 00 00 00 00 01 00 00 00 00 00 00 00 00 D0 06 (00) Sáb 11/22/2014 05:27:54 AM : [2A 20 84 0 ] Failed to add device, reason 9 Link to comment
guedesluz Posted November 22, 2014 Author Share Posted November 22, 2014 That`s what I thought.. but... This device is exactly at the same wires, on the same place with other two dimmers and they`re fine... I just changed it with another device and got the same errors... Now I changed it again, with a third dimmer and got everything working... The only conclusion I could get is that the other 2 brand new insteon devices got factory issues.... Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.