Noticed last night that no programs were running. The circuit that the PLM was plugged into had the GFCI tripped, but when I reset it the system still doesn't work. From ISY I can't call up any programs from the admin console, I get " error, Loading: /programs/"  and when I try to issue a request I get request failed. It started in what it said was "safe mode"; it wasn't able to restore the modem.

Edited November 18, 201410 yr by mdcastle

Safe mode means the ISY cannot talk to the PLM. Try powering down the PLM and ISY, waiting a bit, powering the PLM, waiting a bit then powering the ISY.

 

If that does not work, your PLM may have died.

That was my intial thought, but I thought I should be able to see and load programs if ISY was fine. I know sometimes SmartHome devices will spontaniously go bad, but does it make sense that a nuisance GFI trip could take one out? I'm less than impressed about the quality of SH devices; I've had about a half dozen fail. Sometimes leaving them unplugged for a couple of days will unbrick them, and sometimes not.

 

Of course I can find my old ISY-26 but not my old modem.

Edited November 18, 201410 yr by mdcastle

On boot, if the ISY cannot talk to the PLM, then safe mode kicks in. That stops everything running - even programs. Scenes will function, as the ISY manages link records directly, so scenes are autonomous.

 

It sounds like you may have had a surge that took out hour PLM, and rebooted your ISY - resulting in where you are now.

 

If you want, you can install the 'Z-series' firmware. Its basically identical to the regular firmware, but does not check for a working PLM on boot.

As an update. I did a factory reset on the PLM. Now I can issue commands from ISY, but not see device status. I found that if I delete a device and reinstall it that fixed the problem. So I'm assuming I have to reinstall all the devices and redo all the scenes...

File, Restore Modem (PLM)