Mobilinc Status not being updated??

[beachfront71]

Any help here appreciated ..

 

I use mobilinc connect for out of band access to my system.

 

All is well except Mobilinc is not updating the status of my switches .. On / off/ open/ closed .etc..

Can not figure out why this could be as the setup is simple and I have been using it for years but it has been unused for a while due to a bad PLM that was replaced.

 

ISY99i

Iphone 5

 

ISY dashboard and phone can control everything, Admin console updates any changes as they are made but its not being updated on the phone.

 

Thanks.

 

N

[beachfront71]

Well.

I upgraded phone from 7.1.1 to 8.1.1 and that fixed the problem although it seems like that should not be a problem in the first place.

[jcoverton]

I am having the same problem.  I am at iOS version 8.1.1.1  I have tried reloading the program, restarting the iPhone, and ISY.  I get a message that says Connection Error Unable to connect to destination Please verify that airplane mode is off.  

 

I have tried with WIFI and LTE same result.  

 

I can reach the ISY with the browser on the phone.