Jimbo.Automates Posted December 28, 2014 Posted December 28, 2014 I guess my ISY knows that Christmas is over because the scene to control my front lights has stopped working I think my communication is good since I have coupled the two sides with the PLM and a range extender and everything on the same circuit as the PLM is on a filterlinc that should be, and filterlincs on others that have caused problems... Everything else is working except when this scene is controlled through the ISY it almost never works, but when changed from the conrolling KPL it works great. The PLM is a new 2413S that was a replacement for my two year old one that was dieing a month or so ago. Here everything is on and I ran a scene off from the admin console which changed all the device status to off, but then queried one of them 1F.1D.28 which reports on. All 3 devices in the scene are OutletLinc 2473 v.42s. Sat 12/27/2014 08:05:39 PM : [iNST-TX-I1 ] 02 62 00 00 13 CF 13 00 Sat 12/27/2014 08:05:40 PM : [iNST-ACK ] 02 62 00.00.13 CF 13 00 06 LTOFFRR(00) Sat 12/27/2014 08:05:40 PM : [D2D EVENT ] Event [1F 1D 28 1] [sT] [0] uom=0 prec=-1 Sat 12/27/2014 08:05:40 PM : [ 1F 1D 28 1] ST 0 Sat 12/27/2014 08:05:40 PM : [D2D-CMP 015F] STS [1F 1D 28 1] ST op=1 Event(val=0 uom=0 prec=-1) is Condition(val=0 uom=0 prec=-1) --> true Sat 12/27/2014 08:05:40 PM : [D2D EVENT ] Event [30 4 89 1] [sT] [0] uom=0 prec=-1 Sat 12/27/2014 08:05:40 PM : [ 30 4 89 1] ST 0 Sat 12/27/2014 08:05:40 PM : [D2D-CMP 0160] STS [30 4 89 1] ST op=1 Event(val=0 uom=0 prec=-1) is Condition(val=0 uom=0 prec=-1) --> true Sat 12/27/2014 08:05:40 PM : [D2D EVENT ] Event [1D FB BB 5] [sT] [0] uom=0 prec=-1 Sat 12/27/2014 08:05:40 PM : [ 1D FB BB 5] ST 0 Sat 12/27/2014 08:05:40 PM : [D2D-CMP 0161] STS [1D FB BB 5] ST op=1 Event(val=0 uom=0 prec=-1) is Condition(val=255 uom=0 prec=-1) --> false Sat 12/27/2014 08:05:40 PM : [D2D-CMP 0161] STS [1D FB BB 5] ST op=6 Event(val=0 uom=0 prec=-1) != Condition(val=0 uom=0 prec=-1) --> false Sat 12/27/2014 08:05:40 PM : [D2D-CMP 0160] STS [1D FB BB 5] ST op=1 Event(val=0 uom=0 prec=-1) is Condition(val=255 uom=0 prec=-1) --> false Sat 12/27/2014 08:05:40 PM : [D2D-CMP 0160] STS [1D FB BB 5] ST op=6 Event(val=0 uom=0 prec=-1) != Condition(val=0 uom=0 prec=-1) --> false Sat 12/27/2014 08:05:40 PM : [D2D-CMP 015F] STS [1D FB BB 5] ST op=1 Event(val=0 uom=0 prec=-1) is Condition(val=255 uom=0 prec=-1) --> false Sat 12/27/2014 08:05:40 PM : [D2D-CMP 015F] STS [1D FB BB 5] ST op=6 Event(val=0 uom=0 prec=-1) != Condition(val=0 uom=0 prec=-1) --> false Sat 12/27/2014 08:05:40 PM : [D2D-CMP 015E] STS [1D FB BB 5] ST op=1 Event(val=0 uom=0 prec=-1) is Condition(val=0 uom=0 prec=-1) --> true Sat 12/27/2014 08:05:40 PM : [D2D EVENT ] Event [1F 1C 5F 1] [sT] [0] uom=0 prec=-1 Sat 12/27/2014 08:05:40 PM : [ 1F 1C 5F 1] ST 0 Sat 12/27/2014 08:05:40 PM : [D2D-CMP 0161] STS [1F 1C 5F 1] ST op=1 Event(val=0 uom=0 prec=-1) is Condition(val=0 uom=0 prec=-1) --> true Sat 12/27/2014 08:05:49 PM : [iNST-TX-I1 ] 02 62 1F 1D 28 0F 19 00 Sat 12/27/2014 08:05:49 PM : [iNST-ACK ] 02 62 1F.1D.28 0F 19 00 06 LTSREQ (LIGHT) Sat 12/27/2014 08:05:50 PM : [iNST-SRX ] 02 50 1F.1D.28 30.6B.18 2B 0A FF LNK-OFF(FF) Sat 12/27/2014 08:05:50 PM : [std-Direct Ack] 1F.1D.28-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Sat 12/27/2014 08:05:50 PM : [D2D EVENT ] Event [1F 1D 28 1] [sT] [255] uom=0 prec=-1 Sat 12/27/2014 08:05:50 PM : [ 1F 1D 28 1] ST 255 Sat 12/27/2014 08:05:50 PM : [D2D-CMP 015F] STS [1F 1D 28 1] ST op=1 Event(val=255 uom=0 prec=-1) is Condition(val=0 uom=0 prec=-1) --> false Sat 12/27/2014 08:05:50 PM : [D2D EVENT ] Event [1F 1D 28 1] [OL] [255] uom=0 prec=-1 Sat 12/27/2014 08:05:50 PM : [ 1F 1D 28 1] OL 255 Sat 12/27/2014 08:05:50 PM : [D2D EVENT ] Event [1F 1D 28 1] [RR] [28] uom=0 prec=-1 Sat 12/27/2014 08:05:50 PM : [ 1F 1D 28 1] RR 28 What am I missing here? Thanks, Jim
LeeG Posted December 28, 2014 Posted December 28, 2014 There are no device responses to ISY Scene commands issued by the PLM. The ISY marks the Scene devices as the way they should have responded, not as they actually did/did not respond. Scenes have a way of showing marginal comm. Suggest running Tools | Diagnostics | Event Viewer at LEVEL 3. Use Direct commands to turn the Scene devices On and Off a few times each and post the event trace. The Hops Left count being low and changing from command to command would indicate marginal comm.
Jimbo.Automates Posted December 28, 2014 Author Posted December 28, 2014 Thanks, that makes sense. I haven't had this type of issue before, and can't think of anything different that would have caused things to change. I thought just a query at level 3 would be enough, but here is more and hops left does keep changing. Sat 12/27/2014 08:40:27 PM : [iNST-TX-I1 ] 02 62 1F 1D 28 0F 13 00 Sat 12/27/2014 08:40:27 PM : [iNST-ACK ] 02 62 1F.1D.28 0F 13 00 06 LTOFFRR(00) Sat 12/27/2014 08:40:27 PM : [iNST-SRX ] 02 50 1F.1D.28 30.6B.18 27 13 00 LTOFFRR(00) Sat 12/27/2014 08:40:27 PM : [std-Direct Ack] 1F.1D.28-->ISY/PLM Group=0, Max Hops=3, Hops Left=1 Sat 12/27/2014 08:40:27 PM : [D2D EVENT ] Event [1F 1D 28 1] [sT] [0] uom=0 prec=-1 Sat 12/27/2014 08:40:27 PM : [ 1F 1D 28 1] ST 0 Sat 12/27/2014 08:40:27 PM : [D2D-CMP 015F] STS [1F 1D 28 1] ST op=1 Event(val=0 uom=0 prec=-1) is Condition(val=0 uom=0 prec=-1) --> true Sat 12/27/2014 08:40:31 PM : [iNST-TX-I1 ] 02 62 1F 1D 28 0F 11 FF Sat 12/27/2014 08:40:31 PM : [iNST-ACK ] 02 62 1F.1D.28 0F 11 FF 06 LTONRR (FF) Sat 12/27/2014 08:40:35 PM : [D2D EVENT ] Event [1F 1D 28 1] [ERR] [1] uom=0 prec=-1 Sat 12/27/2014 08:40:35 PM : [ 1F 1D 28 1] ERR 1 Sat 12/27/2014 08:40:42 PM : [iNST-TX-I1 ] 02 62 1F 1D 28 0F 11 FF Sat 12/27/2014 08:40:42 PM : [iNST-ACK ] 02 62 1F.1D.28 0F 11 FF 06 LTONRR (FF) Sat 12/27/2014 08:40:44 PM : [iNST-SRX ] 02 50 1F.1D.28 30.6B.18 27 11 FF LTONRR (FF) Sat 12/27/2014 08:40:44 PM : [std-Direct Ack] 1F.1D.28-->ISY/PLM Group=0, Max Hops=3, Hops Left=1 Sat 12/27/2014 08:40:44 PM : [D2D EVENT ] Event [1F 1D 28 1] [ERR] [0] uom=0 prec=-1 Sat 12/27/2014 08:40:44 PM : [ 1F 1D 28 1] ERR 0 Sat 12/27/2014 08:40:44 PM : [D2D EVENT ] Event [1F 1D 28 1] [sT] [255] uom=0 prec=-1 Sat 12/27/2014 08:40:44 PM : [ 1F 1D 28 1] ST 255 Sat 12/27/2014 08:40:44 PM : [D2D-CMP 015F] STS [1F 1D 28 1] ST op=1 Event(val=255 uom=0 prec=-1) is Condition(val=0 uom=0 prec=-1) --> false Sat 12/27/2014 08:40:44 PM : [iNST-SRX ] 02 50 1F.1D.28 30.6B.18 23 11 FF LTONRR (FF) Sat 12/27/2014 08:40:44 PM : [std-Direct Ack] 1F.1D.28-->ISY/PLM Group=0, Max Hops=3, Hops Left=0 Sat 12/27/2014 08:40:50 PM : [iNST-TX-I1 ] 02 62 1F 1D 28 0F 13 00 Sat 12/27/2014 08:40:50 PM : [iNST-ACK ] 02 62 1F.1D.28 0F 13 00 06 LTOFFRR(00) Sat 12/27/2014 08:40:52 PM : [iNST-SRX ] 02 50 1F.1D.28 30.6B.18 2B 13 00 LTOFFRR(00) Sat 12/27/2014 08:40:52 PM : [std-Direct Ack] 1F.1D.28-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Sat 12/27/2014 08:40:52 PM : [D2D EVENT ] Event [1F 1D 28 1] [sT] [0] uom=0 prec=-1 Sat 12/27/2014 08:40:52 PM : [ 1F 1D 28 1] ST 0 Sat 12/27/2014 08:40:52 PM : [D2D-CMP 015F] STS [1F 1D 28 1] ST op=1 Event(val=0 uom=0 prec=-1) is Condition(val=0 uom=0 prec=-1) --> true Sat 12/27/2014 08:40:56 PM : [iNST-TX-I1 ] 02 62 1F 1D 28 0F 11 FF Sat 12/27/2014 08:40:56 PM : [iNST-ACK ] 02 62 1F.1D.28 0F 11 FF 06 LTONRR (FF) Sat 12/27/2014 08:40:56 PM : [iNST-SRX ] 02 50 1F.1D.28 30.6B.18 2B 11 FF LTONRR (FF) Sat 12/27/2014 08:40:56 PM : [std-Direct Ack] 1F.1D.28-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Sat 12/27/2014 08:40:56 PM : [D2D EVENT ] Event [1F 1D 28 1] [sT] [255] uom=0 prec=-1 Sat 12/27/2014 08:40:56 PM : [ 1F 1D 28 1] ST 255 Sat 12/27/2014 08:40:56 PM : [D2D-CMP 015F] STS [1F 1D 28 1] ST op=1 Event(val=255 uom=0 prec=-1) is Condition(val=0 uom=0 prec=-1) --> false Sat 12/27/2014 08:40:59 PM : [iNST-TX-I1 ] 02 62 1F 1D 28 0F 13 00 Sat 12/27/2014 08:40:59 PM : [iNST-ACK ] 02 62 1F.1D.28 0F 13 00 06 LTOFFRR(00) Sat 12/27/2014 08:41:03 PM : [D2D EVENT ] Event [1F 1D 28 1] [ERR] [1] uom=0 prec=-1 Sat 12/27/2014 08:41:03 PM : [ 1F 1D 28 1] ERR 1 Sat 12/27/2014 08:41:08 PM : [iNST-TX-I1 ] 02 62 1F 1D 28 0F 13 00 Sat 12/27/2014 08:41:08 PM : [iNST-ACK ] 02 62 1F.1D.28 0F 13 00 06 LTOFFRR(00) Sat 12/27/2014 08:41:10 PM : [iNST-SRX ] 02 50 1F.1D.28 30.6B.18 2B 13 00 LTOFFRR(00) Sat 12/27/2014 08:41:10 PM : [std-Direct Ack] 1F.1D.28-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Sat 12/27/2014 08:41:10 PM : [D2D EVENT ] Event [1F 1D 28 1] [ERR] [0] uom=0 prec=-1 Sat 12/27/2014 08:41:10 PM : [ 1F 1D 28 1] ERR 0 Sat 12/27/2014 08:41:10 PM : [D2D EVENT ] Event [1F 1D 28 1] [sT] [0] uom=0 prec=-1 Sat 12/27/2014 08:41:10 PM : [ 1F 1D 28 1] ST 0 Sat 12/27/2014 08:41:10 PM : [D2D-CMP 015F] STS [1F 1D 28 1] ST op=1 Event(val=0 uom=0 prec=-1) is Condition(val=0 uom=0 prec=-1) --> true Sat 12/27/2014 08:41:14 PM : [iNST-TX-I1 ] 02 62 1F 1D 28 0F 11 FF Sat 12/27/2014 08:41:14 PM : [iNST-ACK ] 02 62 1F.1D.28 0F 11 FF 06 LTONRR (FF) Sat 12/27/2014 08:41:17 PM : [D2D EVENT ] Event [1F 1D 28 1] [ERR] [1] uom=0 prec=-1 Sat 12/27/2014 08:41:17 PM : [ 1F 1D 28 1] ERR 1 Sat 12/27/2014 08:41:26 PM : [iNST-TX-I1 ] 02 62 1F 1D 28 0F 11 FF Sat 12/27/2014 08:41:26 PM : [iNST-ACK ] 02 62 1F.1D.28 0F 11 FF 06 LTONRR (FF) Sat 12/27/2014 08:41:28 PM : [iNST-SRX ] 02 50 1F.1D.28 30.6B.18 2B 11 FF LTONRR (FF) Sat 12/27/2014 08:41:28 PM : [std-Direct Ack] 1F.1D.28-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Sat 12/27/2014 08:41:28 PM : [D2D EVENT ] Event [1F 1D 28 1] [ERR] [0] uom=0 prec=-1 Sat 12/27/2014 08:41:28 PM : [ 1F 1D 28 1] ERR 0 Sat 12/27/2014 08:41:28 PM : [D2D EVENT ] Event [1F 1D 28 1] [sT] [255] uom=0 prec=-1 Sat 12/27/2014 08:41:28 PM : [ 1F 1D 28 1] ST 255 Sat 12/27/2014 08:41:28 PM : [D2D-CMP 015F] STS [1F 1D 28 1] ST op=1 Event(val=255 uom=0 prec=-1) is Condition(val=0 uom=0 prec=-1) --> false Sat 12/27/2014 08:41:28 PM : [iNST-SRX ] 02 50 1F.1D.28 30.6B.18 23 11 FF LTONRR (FF) Sat 12/27/2014 08:41:28 PM : [std-Direct Ack] 1F.1D.28-->ISY/PLM Group=0, Max Hops=3, Hops Left=0 Sat 12/27/2014 08:41:31 PM : [iNST-TX-I1 ] 02 62 1F 1D 28 0F 13 00 Sat 12/27/2014 08:41:31 PM : [iNST-ACK ] 02 62 1F.1D.28 0F 13 00 06 LTOFFRR(00) Sat 12/27/2014 08:41:32 PM : [iNST-SRX ] 02 50 1F.1D.28 30.6B.18 27 13 00 LTOFFRR(00) Sat 12/27/2014 08:41:32 PM : [std-Direct Ack] 1F.1D.28-->ISY/PLM Group=0, Max Hops=3, Hops Left=1 Sat 12/27/2014 08:41:32 PM : [D2D EVENT ] Event [1F 1D 28 1] [sT] [0] uom=0 prec=-1 Sat 12/27/2014 08:41:32 PM : [ 1F 1D 28 1] ST 0 Sat 12/27/2014 08:41:32 PM : [D2D-CMP 015F] STS [1F 1D 28 1] ST op=1 Event(val=0 uom=0 prec=-1) is Condition(val=0 uom=0 prec=-1) --> true Sat 12/27/2014 08:41:38 PM : [iNST-TX-I1 ] 02 62 1F 1D 28 0F 11 FF Sat 12/27/2014 08:41:38 PM : [iNST-ACK ] 02 62 1F.1D.28 0F 11 FF 06 LTONRR (FF) Sat 12/27/2014 08:41:39 PM : [iNST-SRX ] 02 50 1F.1D.28 30.6B.18 2B 11 FF LTONRR (FF) Sat 12/27/2014 08:41:39 PM : [std-Direct Ack] 1F.1D.28-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Sat 12/27/2014 08:41:39 PM : [D2D EVENT ] Event [1F 1D 28 1] [sT] [255] uom=0 prec=-1 Sat 12/27/2014 08:41:39 PM : [ 1F 1D 28 1] ST 255 Sat 12/27/2014 08:41:39 PM : [D2D-CMP 015F] STS [1F 1D 28 1] ST op=1 Event(val=255 uom=0 prec=-1) is Condition(val=0 uom=0 prec=-1) --> false Sat 12/27/2014 08:41:44 PM : [iNST-TX-I1 ] 02 62 1F 1D 28 0F 13 00 Sat 12/27/2014 08:41:44 PM : [iNST-ACK ] 02 62 1F.1D.28 0F 13 00 06 LTOFFRR(00) Sat 12/27/2014 08:41:46 PM : [iNST-SRX ] 02 50 1F.1D.28 30.6B.18 2B 13 00 LTOFFRR(00) Sat 12/27/2014 08:41:46 PM : [std-Direct Ack] 1F.1D.28-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Sat 12/27/2014 08:41:46 PM : [D2D EVENT ] Event [1F 1D 28 1] [sT] [0] uom=0 prec=-1 Sat 12/27/2014 08:41:46 PM : [ 1F 1D 28 1] ST 0 Sat 12/27/2014 08:41:46 PM : [D2D-CMP 015F] STS [1F 1D 28 1] ST op=1 Event(val=0 uom=0 prec=-1) is Condition(val=0 uom=0 prec=-1) --> true Sat 12/27/2014 08:41:46 PM : [iNST-SRX ] 02 50 1F.1D.28 30.6B.18 23 13 00 LTOFFRR(00) Sat 12/27/2014 08:41:46 PM : [std-Direct Ack] 1F.1D.28-->ISY/PLM Group=0, Max Hops=3, Hops Left=0
LeeG Posted December 28, 2014 Posted December 28, 2014 (edited) This looks like something is causing interference. Some of the commands have Hops Left=2 which is as good as it gets. A few seconds later the device does not respond at all. Sat 12/27/2014 08:40:56 PM : [iNST-TX-I1 ] 02 62 1F 1D 28 0F 11 FF Sat 12/27/2014 08:40:56 PM : [iNST-ACK ] 02 62 1F.1D.28 0F 11 FF 06 LTONRR (FF) Sat 12/27/2014 08:40:56 PM : [iNST-SRX ] 02 50 1F.1D.28 30.6B.18 2B 11 FF LTONRR (FF) Sat 12/27/2014 08:40:56 PM : [std-Direct Ack] 1F.1D.28-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Sat 12/27/2014 08:40:56 PM : [D2D EVENT ] Event [1F 1D 28 1] [sT] [255] uom=0 prec=-1 Sat 12/27/2014 08:40:56 PM : [ 1F 1D 28 1] ST 255 Sat 12/27/2014 08:40:56 PM : [D2D-CMP 015F] STS [1F 1D 28 1] ST op=1 Event(val=255 uom=0 prec=-1) is Condition(val=0 uom=0 prec=-1) --> false Sat 12/27/2014 08:40:59 PM : [iNST-TX-I1 ] 02 62 1F 1D 28 0F 13 00 Sat 12/27/2014 08:40:59 PM : [iNST-ACK ] 02 62 1F.1D.28 0F 13 00 06 LTOFFRR(00) Sat 12/27/2014 08:41:03 PM : [D2D EVENT ] Event [1F 1D 28 1] [ERR] [1] uom=0 prec=-1 Sat 12/27/2014 08:41:03 PM : [ 1F 1D 28 1] ERR 1 - no response from device Has a new piece of electronics appeared over the holiday? Perhaps a Dual Band device was unplugged, making coupling dependent on 240v appliances, which could make comm poor when the 240v appliance turns off. These are Direct commands which have retry. Easy to see why Scene commands are having difficulty. Edited December 28, 2014 by LeeG
Jimbo.Automates Posted December 28, 2014 Author Posted December 28, 2014 Thank you for reviewing this. There is nothing new plugged in or anything unplugged that I can find. The only thing I can think of is it has been cold enough here in socal the last few days so the heaters have been running, but they were not running during that test I posted... I rechecked the coupling with the 4 tap test from the PLM to the range extender that is 8 feet away. I'm baffled but will look around some more tomorrow.
Jimbo.Automates Posted December 28, 2014 Author Posted December 28, 2014 Looks like the issue was my wife's oxygen concentrator that was unintentionally plugged into the outlet instead of the power strip right next to it that is on a fliterlinc. The concentrator has some kind of power loss detection & alarm so that must cause issues. That device in the previous log now has hops left=2 almost all the time, with an occasional hops left=1 so I must still have some interference somewhere else. Thanks LeeG for the help!
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