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Aeotec Range Extender Dilemma


stusviews

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The Range Extender blinks as soon as it's plugged in (i.e., new). According to the instructions, to add the Reange Extender, initiate the controller (they name only their own controllers, I used the ISY Z-Wave Add/Include), press the set button until the blinking stops. That went well with the ISY about a week ago. Today, the Range Extender appeared showing !

According to the instructions, to remove the Reange Extender, initiate the controller, press the set button until the blinking starts. That didn't work using the ISY Z-Wave Remove/Exclude.

I tried Heal and also Repair to no avail. When I got to Synchronize, the device disappeared. It's still not blinking. I can't add it back. Any suggestions?

 

BTW, I'm a Z-Wave noob. The only other Z-Wave device I have is a Schlage BE369.

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Guest Digger

Does the range extender help with the locks?  I can get one at Lowes I think.

 

My front door lock is only 20 feet from the ISY but the lock does not work reliably (cant communicate errors constantly).  my other Zwave devices are older and don't support beaming.

 

My thermostat is a little further away and it seems to have no issues.

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I have 3 range extenders around my house, and many reliability issues with my two Kwikset locks. I added an Aeotec Siren (5th gen device) and my locks got *way* more reliable. I'd favor sirens over range extenders.

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Digger, at 22', the lock doesn't always correctly report its state. A query always works. With the door open, the lock is 40" closer and the state is correct. The range extender is 8' away from (perpendicular to) the door, a few feet closer to the ISY and does not help.

 

MWareman, were you able to add the 5th gen Z-Wave device to the ISY or do you have another Z-Wave controller?

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I need to find devices that will help with the lock communications. I won't put my back Door lock in until I can get the front door working correctly.

 

Besides the siren any other devices?

 

 

Sent from my iPhone using Tapatalk

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MWareman, were you able to add the 5th gen Z-Wave device to the ISY or do you have another Z-Wave controller?

It added fine directly to ISY - and immediately (significantly) improved my zwave network.
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  • 4 weeks later...

Digger, at 22', the lock doesn't always correctly report its state. A query always works. With the door open, the lock is 40" closer and the state is correct. The range extender is 8' away from (perpendicular to) the door, a few feet closer to the ISY and does not help.

 

MWareman, were you able to add the 5th gen Z-Wave device to the ISY or do you have another Z-Wave controller?

My door is 22' from my ISY and through one wall.  Did your range extender in this position fix communications?  Was it a worthy purchase?

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  • 1 month later...

The Siren is the only Gen5 device I have, I don't know if the smart switch will help in the same way (I assume it will..) and yes, I excluded the old repeaters. I also needed to have ISY recalculate its routes.

 

Michael.

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Thanks Michael, I have spotty communications w/ a schlage BE469NX and am still having issues since installing the smart switch. I've have had a repeater/extender since I installed the lock & haven't excluded it yet. Did you still have issues w/ both the extender & the siren installed? Also, how do you recalculate the routes on the ISY (is it just a heal network)?

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The main thing is to do the heal network and watch the log. It will report any failures so you can make sure each device has a route to your other devices. In my case, one repeater was failing to establish routes, so I excluded it. Route calculation then worked and my network reliability went up.

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I accidentally deleted my extender by right clicking on it's name, thinking that it was the same thing as the exclude process.  Now my extender thinks it's on my network, but my ISY doesn't see it.  Is there a way to fix this?

 

I can't figure out how to factory reset the extender.  Any help would be appreciated.

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Have you tried a 'Z-Wave' / 'Tools' / 'Synchronize Nodes' / 'All'? That should read the Z-Wave dongle and bring back the device.

 

 

 

Alternatively, simply click 'Remove/Exclude a Z-Wave Device' on your ISY menu and then (within range) hit the button on the device. IT does not matter that ISY does not think it's in network - the 'Exclude' option beacons a command that any device within range should exclude from it's network when triggered by the button.

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