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Replacent PLM can query but not turn on or off


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Posted

I have a 2413S that failed. I purchased a new unit and reset it to default before using. Then I used the ISY console to restore PLM multiple times. I also restore device multiple times. No matter what I do when I try to switch on or off a light from the ISY it does not happen, but the status updates, then I can query the device. (e.g.: Light is actually off. I click turn on in ISY, light does not turn on but status updates to on. I select query device and status updates back to Off)

 

I see no errors of any sort. My defective PLM was actually working fine when I replaced it a few minutes ago but it would at random times shut off LED and all and when unplugging it and plugging it back in it would take a few minutes for the LED to turn on.

 

Switch on from ISY and nothing happens:

 

Wed 04/29/2015 02:24:18 AM : [iNST-TX-I1  ] 02 62 1B 68 60 0F 11 FF
Wed 04/29/2015 02:24:18 AM : [iNST-ACK    ] 02 62 1B.68.60 0F 11 FF 06          LTONRR (FF)
Wed 04/29/2015 02:24:19 AM : [iNST-SRX    ] 02 50 1B.68.60 33.5E.64 2F 11 FF    LTONRR (FF)
Wed 04/29/2015 02:24:19 AM : [std-Direct Ack] 1B.68.60-->ISY/PLM Group=0, Max Hops=3, Hops Left=3
Wed 04/29/2015 02:24:19 AM : [D2D EVENT   ] Event [1B 68 60 1] [sT] [255] uom=0 prec=-1
Wed 04/29/2015 02:24:19 AM : [  1B 68 60 1]       ST 255
Wed 04/29/2015 02:24:19 AM : [D2D-CMP 000E] STS [1B 68 60 1] ST op=1 Event(val=255 uom=0 prec=-1) is Condition(val=0 uom=0 prec=-1) --> false
Wed 04/29/2015 02:24:19 AM : [D2D-CMP 000A] STS [1B 68 60 1] ST op=1 Event(val=255 uom=0 prec=-1) is Condition(val=255 uom=0 prec=-1) --> true
 
 
 
Query:
Wed 04/29/2015 02:24:47 AM : [iNST-TX-I1  ] 02 62 1B 68 60 0F 19 00
Wed 04/29/2015 02:24:47 AM : [iNST-ACK    ] 02 62 1B.68.60 0F 19 00 06          LTSREQ (LIGHT)
Wed 04/29/2015 02:24:47 AM : [iNST-SRX    ] 02 50 1B.68.60 33.5E.64 2F 00 00           (00)
Wed 04/29/2015 02:24:47 AM : [std-Direct Ack] 1B.68.60-->ISY/PLM Group=0, Max Hops=3, Hops Left=3
Wed 04/29/2015 02:24:47 AM : [D2D EVENT   ] Event [1B 68 60 1] [sT] [0] uom=0 prec=-1
Wed 04/29/2015 02:24:47 AM : [  1B 68 60 1]       ST   0
Wed 04/29/2015 02:24:47 AM : [D2D-CMP 000E] STS [1B 68 60 1] ST op=1 Event(val=0 uom=0 prec=-1) is Condition(val=0 uom=0 prec=-1) --> true
Wed 04/29/2015 02:24:47 AM : [D2D-CMP 000A] STS [1B 68 60 1] ST op=1 Event(val=0 uom=0 prec=-1) is Condition(val=255 uom=0 prec=-1) --> false
Wed 04/29/2015 02:24:47 AM : [D2D EVENT   ] Event [1B 68 60 1] [OL] [255] uom=0 prec=-1
Wed 04/29/2015 02:24:47 AM : [  1B 68 60 1]       OL 255
Wed 04/29/2015 02:24:47 AM : [D2D EVENT   ] Event [1B 68 60 1] [RR] [28] uom=0 prec=-1
Wed 04/29/2015 02:24:47 AM : [  1B 68 60 1]       RR  28
 

Switch on with remote control (actually works):

Wed 04/29/2015 02:25:40 AM : [iNST-SRX    ] 02 50 1C.3A.3B 00.00.01 CB 11 00    LTONRR (00)
Wed 04/29/2015 02:25:40 AM : [std-Group   ] 1C.3A.3B-->Group=1, Max Hops=3, Hops Left=2
Wed 04/29/2015 02:25:40 AM : [D2D EVENT   ] Event [1C 3A 3B 1] [DON] [0] uom=0 prec=-1
Wed 04/29/2015 02:25:40 AM : [  1C 3A 3B 1]      DON   0
Wed 04/29/2015 02:25:40 AM : [D2D EVENT   ] Event [1C 3A 3B 1] [sT] [255] uom=0 prec=-1
Wed 04/29/2015 02:25:40 AM : [  1C 3A 3B 1]       ST 255
Wed 04/29/2015 02:25:40 AM : [D2D EVENT   ] Event [1B 68 60 1] [sT] [255] uom=0 prec=-1
Wed 04/29/2015 02:25:40 AM : [  1B 68 60 1]       ST 255
Wed 04/29/2015 02:25:40 AM : [D2D-CMP 000E] STS [1B 68 60 1] ST op=1 Event(val=255 uom=0 prec=-1) is Condition(val=0 uom=0 prec=-1) --> false
Wed 04/29/2015 02:25:40 AM : [D2D-CMP 000A] STS [1B 68 60 1] ST op=1 Event(val=255 uom=0 prec=-1) is Condition(val=255 uom=0 prec=-1) --> true
Wed 04/29/2015 02:25:40 AM : [D2D EVENT   ] Event [19 2F A7 3] [sT] [255] uom=0 prec=-1
Wed 04/29/2015 02:25:40 AM : [  19 2F A7 3]       ST 255
Wed 04/29/2015 02:25:40 AM : [iNST-SRX    ] 02 50 1C.3A.3B 00.00.01 CB 11 00    LTONRR (00)
Wed 04/29/2015 02:25:40 AM : [std-Group   ] 1C.3A.3B-->Group=1, Max Hops=3, Hops Left=2
Wed 04/29/2015 02:25:40 AM : [iNST-DUP    ] Previous message ignored.
 
 
Also notice the remote blinks red many times after use. Yes I've put it in link mode when restoring PLM and yes I've tried to restore device after pressing link button correctly.
Posted

Did you power Off ISY and old PLM.

Power new PLM, then power On ISY.

Restore Modem (PLM) with new Admin Console session.


EDIT: also note that the device ACK for the On command indicates it is On.

Wed 04/29/2015 02:24:18 AM : [iNST-TX-I1 ] 02 62 1B 68 60 0F 11 FF
Wed 04/29/2015 02:24:18 AM : [iNST-ACK ] 02 62 1B.68.60 0F 11 FF 06 LTONRR (FF)
Wed 04/29/2015 02:24:19 AM : [iNST-SRX ] 02 50 1B.68.60 33.5E.64 2F 11 FF LTONRR (FF)

Wed 04/29/2015 02:24:19 AM : [D2D EVENT   ] Event [1B 68 60 1] [sT] [255] uom=0 prec=-1
Wed 04/29/2015 02:24:19 AM : [  1B 68 60 1]       ST 255

 

Since a Program was triggered is it possible the device was turned Off by the Program?

 

What is the device type?

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