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New ISY994i, can't connect to it

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Posted

So I just jumped in to Insteon and the ISY994.

 

First I found out that my ISY didn't ship with an microSD card so I found one from around the house and figured I've give it a go from scratch installing the firmware etc.

 

WHen I try and connect, I get the following errors.

 

XML Parse Error http://192.168.66.103:63335/0/d.xml
Socket Open Failed java.net.ConnectException: Connection refused: no further information

I get this on 2 different computers and nothing else I try allows me to connec to the ISY. The .103 IP address is the one that my router seems to have assigned to the ISY but that is as far as I get.

 

Any ideas?

The ISY ships ready to go. Did you buy the ISY new?

  • Author

The ISY ships ready to go. Did you buy the ISY new?

Yes, from Amazon, and there was no microSD card installed.

  • Author

Those instructions don't work as I can't connect to the management console to get the help menu.

  • Author

OK. According to UDI, if the SD card is missing and you've never booted/run/setup the full firmware initially you can't replace the SD card and start over. So I have to return and get a new one.

It's unusual for a new ISY to not have an SD card. Fortunately. Amazon is really good about replacements B)

OK. According to UDI, if the SD card is missing and you've never booted/run/setup the full firmware initially you can't replace the SD card and start over. So I have to return and get a new one.

 

when you boot up the ISY what leds are lit on the front?

 

Is the RED led on the front panel blinking?

  • Author

when you boot up the ISY what leds are lit on the front?

 

Is the RED led on the front panel blinking?

The error light originally was blinking which is how I figured out there was no SD card. After placing one in the device the left 3 blue LEDs are lit.

Edited by brianp6621

Sounds like you may have gotten a unit that someone returned. It's highly unlikely that the unit was originally shipped without the card

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