beaud001 Posted August 9, 2015 Share Posted August 9, 2015 I just added a 2477D dimmer to the kitchen to control LED lighting. When I try to activate via my laptop, I am getting the message "Cannot Communicate with Kitchen (31 56 44 1) please check connections. The serial number is correct. I pushed the reset button on the 2477D to no avail. Here below is the event log. I would appreciate the help.... Sat 08/08/2015 20:32:30 : [iNST-ACK ] 02 62 31.56.44 0F 11 A8 06 LTONRR (A8) Sat 08/08/2015 20:32:31 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 11 FF LTONRR (FF) Sat 08/08/2015 20:32:31 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sat 08/08/2015 20:32:31 : [ 31 56 44 1] OL 168 Sat 08/08/2015 20:32:31 : [All ] Writing 1 bytes to devices Sat 08/08/2015 20:32:31 : [31 56 44 1 ] Memory : Write dbAddr=0x0032 [A8] cmd1=0x2E cmd2=0x00 Sat 08/08/2015 20:32:31 : [31 56 44 1 ] Using engine version i1 for 'Kitchen' Sat 08/08/2015 20:32:31 : [iNST-ACK ] 02 62 31.56.44 0F 28 00 06 SET-MSB(00) Sat 08/08/2015 20:32:31 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 28 FF SET-MSB(FF) Sat 08/08/2015 20:32:31 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sat 08/08/2015 20:32:32 : [iNST-ACK ] 02 62 31.56.44 0F 2B 32 06 PEEK (32) Sat 08/08/2015 20:32:32 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 2B FF PEEK (FF) Sat 08/08/2015 20:32:32 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sat 08/08/2015 20:32:32 : [iNST-ACK ] 02 62 31.56.44 0F 29 A8 06 POKE (A8) Sat 08/08/2015 20:32:32 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 29 FF POKE (FF) Sat 08/08/2015 20:32:32 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Link to comment
LeeG Posted August 9, 2015 Share Posted August 9, 2015 I don't know what the error was before pressing reset. Now the error is the 2477D no longer accepts the PLM command because reset cleared the link data base. Suggest Deleting 2477D from ISY, add it back, then attempt to turn On/Off 2477D. with the LEVEL 3 event trace active. Sat 08/08/2015 20:32:30 : [iNST-ACK ] 02 62 31.56.44 0F 11 A8 06 LTONRR (A8) Sat 08/08/2015 20:32:31 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 11 FF LTONRR (FF) Sat 08/08/2015 20:32:31 : [Standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 The AF is a NAK, the FF indicates source device (PLM) not known to 2477D because device was reset. The 2477D is not spec'ed for LEDs so original problem may be type of LEDs being used. Link to comment
beaud001 Posted August 9, 2015 Author Share Posted August 9, 2015 I deleted and restored this dimmer switch with no change. Still not communicating. Sun 08/09/2015 07:41:52 : ---- Initializing the linked devices ---- Sun 08/09/2015 07:41:52 : ---- All Linked Devices are now initialized ---- Sun 08/09/2015 07:41:52 : ---- Add remaining devices ---- Sun 08/09/2015 07:41:52 : [ 31 56 44 1] Writing High Water Mark at Link 0 Sun 08/09/2015 07:41:52 : [31 56 44 1 ] Querying engine version Sun 08/09/2015 07:41:52 : [iNST-ACK ] 02 62 31.56.44 0F 0D 00 06 (00) Sun 08/09/2015 07:41:52 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 0D FF (FF) Sun 08/09/2015 07:41:52 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:41:52 : [31 56 44 1 ] Retrieved engine version is i0 Sun 08/09/2015 07:41:52 : [31 56 44 1 ] Using engine version i1 Sun 08/09/2015 07:41:52 : [iNST-ACK ] 02 62 31.56.44 0F 28 0F 06 SET-MSB(0F) Sun 08/09/2015 07:41:53 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 28 FF SET-MSB(FF) Sun 08/09/2015 07:41:53 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:41:53 : [iNST-ACK ] 02 62 31.56.44 0F 2B F8 06 PEEK (F8) Sun 08/09/2015 07:41:53 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 2B FF PEEK (FF) Sun 08/09/2015 07:41:53 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:41:53 : [iNST-ACK ] 02 62 31.56.44 0F 29 00 06 POKE (00) Sun 08/09/2015 07:41:54 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 29 FF POKE (FF) Sun 08/09/2015 07:41:54 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:41:54 : [ 31 56 44 1] Adding device to ISY t=01.20.0000 Sun 08/09/2015 07:41:54 : [Kitchen] Start : Adding device to ISY Sun 08/09/2015 07:41:54 : [Kitchen] Finish : Adding device to ISY was Successful Sun 08/09/2015 07:41:54 : [31 56 44 1 ] Querying engine version Sun 08/09/2015 07:41:54 : [iNST-ACK ] 02 62 31.56.44 0F 0D 00 06 (00) Sun 08/09/2015 07:41:54 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 0D FF (FF) Sun 08/09/2015 07:41:54 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:41:54 : [31 56 44 1 ] Retrieved engine version is i0 Sun 08/09/2015 07:41:55 : [MNG-LNK-RSP ] 02 6F 40 E2 00 31 56 44 01 20 00 06 Sun 08/09/2015 07:41:55 : [31 56 44 1 ] Link 0 : 0FF8 [A200390075FF1F00] Saving [A200390075FF1F00] Sun 08/09/2015 07:41:55 : [31 56 44 1 ] Link 1 : 0FF0 [E201390075FF1F01] Saving [E201390075FF1F01] Sun 08/09/2015 07:41:55 : [31 56 44 1 ] Querying engine version Sun 08/09/2015 07:41:55 : [iNST-ACK ] 02 62 31.56.44 0F 0D 00 06 (00) Sun 08/09/2015 07:41:55 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 0D FF (FF) Sun 08/09/2015 07:41:55 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:41:55 : [31 56 44 1 ] Retrieved engine version is i0 Sun 08/09/2015 07:41:55 : [31 56 44 1 ] Querying engine version Sun 08/09/2015 07:41:55 : [iNST-ACK ] 02 62 31.56.44 0F 0D 00 06 (00) Sun 08/09/2015 07:41:56 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 0D FF (FF) Sun 08/09/2015 07:41:56 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:41:56 : [31 56 44 1 ] Retrieved engine version is i0 Sun 08/09/2015 07:41:56 : [31 56 44 1 ] Using engine version i1 for 'Kitchen' Sun 08/09/2015 07:41:56 : [iNST-ACK ] 02 62 31.56.44 0F 28 00 06 SET-MSB(00) Sun 08/09/2015 07:41:56 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 28 FF SET-MSB(FF) Sun 08/09/2015 07:41:56 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:41:57 : [iNST-ACK ] 02 62 31.56.44 0F 2B 32 06 PEEK (32) Sun 08/09/2015 07:41:57 : [iNST-SRX ] 02 50 31.56.44 39.00.75 A7 2B FF PEEK (FF) Sun 08/09/2015 07:41:57 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=1 Sun 08/09/2015 07:41:57 : [iNST-ACK ] 02 62 31.56.44 0F 28 00 06 SET-MSB(00) Sun 08/09/2015 07:41:58 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 28 FF SET-MSB(FF) Sun 08/09/2015 07:41:58 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:41:58 : [iNST-ACK ] 02 62 31.56.44 0F 2B 21 06 PEEK (21) Sun 08/09/2015 07:41:58 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 2B FF PEEK (FF) Sun 08/09/2015 07:41:58 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:41:58 : [ 31 56 44 1] OL 255 Sun 08/09/2015 07:41:58 : [ 31 56 44 1] RR 255 Sun 08/09/2015 07:41:58 : [iNST-ACK ] 02 62 31.56.44 0F 19 00 06 LTSREQ (LIGHT) Sun 08/09/2015 07:41:58 : [iNST-SRX ] 02 50 31.56.44 39.00.75 2F 00 FE (FE) Sun 08/09/2015 07:41:58 : [standard-Direct Ack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:41:58 : [ 31 56 44 1] ST 255 Sun 08/09/2015 07:41:58 : [ 31 56 44 1] OL 255 Sun 08/09/2015 07:41:58 : [ 31 56 44 1] RR 255 Sun 08/09/2015 07:41:59 : [ 31 56 44 1] Device added to ISY Sun 08/09/2015 07:41:59 : ---- All Remaining Device Added ---- Sun 08/09/2015 07:41:59 : [iNST-ACK ] 02 62 31.56.44 0F 19 00 06 LTSREQ (LIGHT) Sun 08/09/2015 07:42:00 : [iNST-SRX ] 02 50 31.56.44 39.00.75 2F 00 FE (FE) Sun 08/09/2015 07:42:00 : [standard-Direct Ack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:00 : [ 31 56 44 1] ST 255 Sun 08/09/2015 07:42:00 : [ 31 56 44 1] OL 255 Sun 08/09/2015 07:42:00 : [ 31 56 44 1] RR 255 Sun 08/09/2015 07:42:00 : [All ] Writing 16 bytes to devices Sun 08/09/2015 07:42:00 : [31 56 44 1 ] Querying engine version Sun 08/09/2015 07:42:00 : [iNST-ACK ] 02 62 31.56.44 0F 0D 00 06 (00) Sun 08/09/2015 07:42:00 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 0D FF (FF) Sun 08/09/2015 07:42:00 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:00 : [31 56 44 1 ] Retrieved engine version is i0 Sun 08/09/2015 07:42:00 : [31 56 44 1 ] Using engine version i1 for 'Kitchen' Sun 08/09/2015 07:42:00 : [31 56 44 1 ] Link 2 : 0FE8 [0000000000000000] Writing [00..............] Sun 08/09/2015 07:42:00 : [iNST-ACK ] 02 62 31.56.44 0F 28 0F 06 SET-MSB(0F) Sun 08/09/2015 07:42:01 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 28 FF SET-MSB(FF) Sun 08/09/2015 07:42:01 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:01 : [iNST-ACK ] 02 62 31.56.44 0F 2B E8 06 PEEK (E8) Sun 08/09/2015 07:42:01 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 2B FF PEEK (FF) Sun 08/09/2015 07:42:01 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:01 : [iNST-ACK ] 02 62 31.56.44 0F 29 00 06 POKE (00) Sun 08/09/2015 07:42:02 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 29 FF POKE (FF) Sun 08/09/2015 07:42:02 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:02 : [31 56 44 1 ] Querying engine version Sun 08/09/2015 07:42:02 : [iNST-ACK ] 02 62 31.56.44 0F 0D 00 06 (00) Sun 08/09/2015 07:42:02 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 0D FF (FF) Sun 08/09/2015 07:42:02 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:02 : [31 56 44 1 ] Retrieved engine version is i0 Sun 08/09/2015 07:42:02 : [31 56 44 1 ] Using engine version i1 for 'Kitchen' Sun 08/09/2015 07:42:02 : [31 56 44 1 ] Link 0 : 0FF8 [A200390075FF1F00] Writing [A200390075FF1F00] Sun 08/09/2015 07:42:02 : [iNST-ACK ] 02 62 31.56.44 0F 28 0F 06 SET-MSB(0F) Sun 08/09/2015 07:42:03 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 28 FF SET-MSB(FF) Sun 08/09/2015 07:42:03 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:03 : [iNST-ACK ] 02 62 31.56.44 0F 2B F8 06 PEEK (F8) Sun 08/09/2015 07:42:03 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 2B FF PEEK (FF) Sun 08/09/2015 07:42:03 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:03 : [iNST-ACK ] 02 62 31.56.44 0F 29 A2 06 POKE (A2) Sun 08/09/2015 07:42:04 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 29 FF POKE (FF) Sun 08/09/2015 07:42:04 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:04 : [iNST-ACK ] 02 62 31.56.44 0F 2B F9 06 PEEK (F9) Sun 08/09/2015 07:42:04 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 2B FF PEEK (FF) Sun 08/09/2015 07:42:04 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:04 : [iNST-ACK ] 02 62 31.56.44 0F 29 00 06 POKE (00) Sun 08/09/2015 07:42:05 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 29 FF POKE (FF) Sun 08/09/2015 07:42:05 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:05 : [iNST-ACK ] 02 62 31.56.44 0F 2B FA 06 PEEK (FA) Sun 08/09/2015 07:42:05 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 2B FF PEEK (FF) Sun 08/09/2015 07:42:05 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:05 : [iNST-ACK ] 02 62 31.56.44 0F 29 39 06 POKE (39) Sun 08/09/2015 07:42:06 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 29 FF POKE (FF) Sun 08/09/2015 07:42:06 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:06 : [iNST-ACK ] 02 62 31.56.44 0F 2B FB 06 PEEK (FB) Sun 08/09/2015 07:42:06 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 2B FF PEEK (FF) Sun 08/09/2015 07:42:06 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:06 : [iNST-ACK ] 02 62 31.56.44 0F 29 00 06 POKE (00) Sun 08/09/2015 07:42:07 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 29 FF POKE (FF) Sun 08/09/2015 07:42:07 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:07 : [iNST-ACK ] 02 62 31.56.44 0F 2B FC 06 PEEK (FC) Sun 08/09/2015 07:42:07 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 2B FF PEEK (FF) Sun 08/09/2015 07:42:07 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:07 : [iNST-ACK ] 02 62 31.56.44 0F 29 75 06 POKE (75) Sun 08/09/2015 07:42:08 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 29 FF POKE (FF) Sun 08/09/2015 07:42:08 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:09 : [iNST-ACK ] 02 62 31.56.44 0F 2B FD 06 PEEK (FD) Sun 08/09/2015 07:42:09 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 2B FF PEEK (FF) Sun 08/09/2015 07:42:09 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:09 : [iNST-ACK ] 02 62 31.56.44 0F 28 0F 06 SET-MSB(0F) Sun 08/09/2015 07:42:09 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 28 FF SET-MSB(FF) Sun 08/09/2015 07:42:09 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:09 : [iNST-ACK ] 02 62 31.56.44 0F 2B FE 06 PEEK (FE) Sun 08/09/2015 07:42:09 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 2B FF PEEK (FF) Sun 08/09/2015 07:42:09 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:09 : [iNST-ACK ] 02 62 31.56.44 0F 29 1F 06 POKE (1F) Sun 08/09/2015 07:42:10 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 29 FF POKE (FF) Sun 08/09/2015 07:42:10 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:10 : [iNST-ACK ] 02 62 31.56.44 0F 2B FF 06 PEEK (FF) Sun 08/09/2015 07:42:10 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 2B FF PEEK (FF) Sun 08/09/2015 07:42:10 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:10 : [iNST-ACK ] 02 62 31.56.44 0F 29 00 06 POKE (00) Sun 08/09/2015 07:42:11 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 29 FF POKE (FF) Sun 08/09/2015 07:42:11 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:11 : [MNG-LNK-RSP ] 02 6F 40 E2 00 31 56 44 01 20 00 15 Sun 08/09/2015 07:42:11 : [PLM ] Group 0 : Writing Controller Link matching [31 56 44 1 ] Link 0 : 0FF8 [A200390075FF1F00] Sun 08/09/2015 07:42:11 : [31 56 44 1 ] Querying engine version Sun 08/09/2015 07:42:11 : [iNST-ACK ] 02 62 31.56.44 0F 0D 00 06 (00) Sun 08/09/2015 07:42:12 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 0D FF (FF) Sun 08/09/2015 07:42:12 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:12 : [31 56 44 1 ] Retrieved engine version is i0 Sun 08/09/2015 07:42:12 : [31 56 44 1 ] Using engine version i1 for 'Kitchen' Sun 08/09/2015 07:42:12 : [31 56 44 1 ] Link 1 : 0FF0 [E201390075FF1F01] Writing [E201390075FF1F01] Sun 08/09/2015 07:42:12 : [iNST-ACK ] 02 62 31.56.44 0F 28 0F 06 SET-MSB(0F) Sun 08/09/2015 07:42:12 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 28 FF SET-MSB(FF) Sun 08/09/2015 07:42:12 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:12 : [iNST-ACK ] 02 62 31.56.44 0F 2B F0 06 PEEK (F0) Sun 08/09/2015 07:42:13 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 2B FF PEEK (FF) Sun 08/09/2015 07:42:13 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:13 : [iNST-ACK ] 02 62 31.56.44 0F 29 E2 06 POKE (E2) Sun 08/09/2015 07:42:13 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 29 FF POKE (FF) Sun 08/09/2015 07:42:13 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:13 : [iNST-ACK ] 02 62 31.56.44 0F 2B F1 06 PEEK (F1) Sun 08/09/2015 07:42:14 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 2B FF PEEK (FF) Sun 08/09/2015 07:42:14 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:14 : [iNST-ACK ] 02 62 31.56.44 0F 29 01 06 POKE (01) Sun 08/09/2015 07:42:14 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 29 FF POKE (FF) Sun 08/09/2015 07:42:14 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:14 : [iNST-ACK ] 02 62 31.56.44 0F 2B F2 06 PEEK (F2) Sun 08/09/2015 07:42:15 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 2B FF PEEK (FF) Sun 08/09/2015 07:42:15 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:15 : [iNST-ACK ] 02 62 31.56.44 0F 29 39 06 POKE (39) Sun 08/09/2015 07:42:15 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 29 FF POKE (FF) Sun 08/09/2015 07:42:15 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:15 : [iNST-ACK ] 02 62 31.56.44 0F 2B F3 06 PEEK (F3) Sun 08/09/2015 07:42:16 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 2B FF PEEK (FF) Sun 08/09/2015 07:42:16 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:16 : [iNST-ACK ] 02 62 31.56.44 0F 29 00 06 POKE (00) Sun 08/09/2015 07:42:16 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 29 FF POKE (FF) Sun 08/09/2015 07:42:16 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:16 : [iNST-ACK ] 02 62 31.56.44 0F 2B F4 06 PEEK (F4) Sun 08/09/2015 07:42:17 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 2B FF PEEK (FF) Sun 08/09/2015 07:42:17 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:17 : [iNST-ACK ] 02 62 31.56.44 0F 29 75 06 POKE (75) Sun 08/09/2015 07:42:17 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 29 FF POKE (FF) Sun 08/09/2015 07:42:17 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:17 : [iNST-ACK ] 02 62 31.56.44 0F 2B F5 06 PEEK (F5) Sun 08/09/2015 07:42:18 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 2B FF PEEK (FF) Sun 08/09/2015 07:42:18 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:18 : [iNST-ACK ] 02 62 31.56.44 0F 28 0F 06 SET-MSB(0F) Sun 08/09/2015 07:42:18 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 28 FF SET-MSB(FF) Sun 08/09/2015 07:42:18 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:18 : [iNST-ACK ] 02 62 31.56.44 0F 2B F6 06 PEEK (F6) Sun 08/09/2015 07:42:19 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 2B FF PEEK (FF) Sun 08/09/2015 07:42:19 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:19 : [iNST-ACK ] 02 62 31.56.44 0F 29 1F 06 POKE (1F) Sun 08/09/2015 07:42:19 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 29 FF POKE (FF) Sun 08/09/2015 07:42:19 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:19 : [iNST-ACK ] 02 62 31.56.44 0F 2B F7 06 PEEK (F7) Sun 08/09/2015 07:42:20 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 2B FF PEEK (FF) Sun 08/09/2015 07:42:20 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:20 : [iNST-ACK ] 02 62 31.56.44 0F 29 01 06 POKE (01) Sun 08/09/2015 07:42:20 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 29 FF POKE (FF) Sun 08/09/2015 07:42:20 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:20 : [MNG-LNK-RSP ] 02 6F 41 A2 01 31 56 44 01 20 00 15 Sun 08/09/2015 07:42:20 : [PLM ] Group 1 : Writing Responder Link matching [31 56 44 1 ] Link 1 : 0FF0 [E201390075FF1F01] Sun 08/09/2015 07:42:58 : [iNST-ACK ] 02 62 31.56.44 0F 11 38 06 LTONRR (38) Sun 08/09/2015 07:42:59 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 11 FF LTONRR (FF) Sun 08/09/2015 07:42:59 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:42:59 : [ 31 56 44 1] OL 56 Sun 08/09/2015 07:42:59 : [All ] Writing 1 bytes to devices Sun 08/09/2015 07:42:59 : [31 56 44 1 ] Memory : Write dbAddr=0x0032 [38] cmd1=0x2E cmd2=0x00 Sun 08/09/2015 07:42:59 : [31 56 44 1 ] Querying engine version Sun 08/09/2015 07:42:59 : [iNST-ACK ] 02 62 31.56.44 0F 0D 00 06 (00) Sun 08/09/2015 07:43:00 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 0D FF (FF) Sun 08/09/2015 07:43:00 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:43:00 : [31 56 44 1 ] Retrieved engine version is i0 Sun 08/09/2015 07:43:00 : [31 56 44 1 ] Querying engine version Sun 08/09/2015 07:43:00 : [iNST-ACK ] 02 62 31.56.44 0F 0D 00 06 (00) Sun 08/09/2015 07:43:00 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 0D FF (FF) Sun 08/09/2015 07:43:00 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:43:00 : [31 56 44 1 ] Retrieved engine version is i0 Sun 08/09/2015 07:43:00 : [31 56 44 1 ] Using engine version i1 for 'Kitchen' Sun 08/09/2015 07:43:00 : [iNST-ACK ] 02 62 31.56.44 0F 28 00 06 SET-MSB(00) Sun 08/09/2015 07:43:00 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 28 FF SET-MSB(FF) Sun 08/09/2015 07:43:00 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:43:01 : [iNST-ACK ] 02 62 31.56.44 0F 2B 32 06 PEEK (32) Sun 08/09/2015 07:43:01 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 2B FF PEEK (FF) Sun 08/09/2015 07:43:01 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:43:01 : [iNST-ACK ] 02 62 31.56.44 0F 29 38 06 POKE (38) Sun 08/09/2015 07:43:01 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 29 FF POKE (FF) Sun 08/09/2015 07:43:01 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:43:04 : [iNST-ACK ] 02 62 31.56.44 0F 11 C4 06 LTONRR (C4) Sun 08/09/2015 07:43:04 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 11 FF LTONRR (FF) Sun 08/09/2015 07:43:04 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:43:05 : [ 31 56 44 1] OL 196 Sun 08/09/2015 07:43:05 : [All ] Writing 1 bytes to devices Sun 08/09/2015 07:43:05 : [31 56 44 1 ] Memory : Write dbAddr=0x0032 [C4] cmd1=0x2E cmd2=0x00 Sun 08/09/2015 07:43:05 : [31 56 44 1 ] Querying engine version Sun 08/09/2015 07:43:05 : [iNST-ACK ] 02 62 31.56.44 0F 0D 00 06 (00) Sun 08/09/2015 07:43:05 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 0D FF (FF) Sun 08/09/2015 07:43:05 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:43:05 : [31 56 44 1 ] Retrieved engine version is i0 Sun 08/09/2015 07:43:05 : [31 56 44 1 ] Querying engine version Sun 08/09/2015 07:43:05 : [iNST-ACK ] 02 62 31.56.44 0F 0D 00 06 (00) Sun 08/09/2015 07:43:06 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 0D FF (FF) Sun 08/09/2015 07:43:06 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:43:06 : [31 56 44 1 ] Retrieved engine version is i0 Sun 08/09/2015 07:43:06 : [31 56 44 1 ] Using engine version i1 for 'Kitchen' Sun 08/09/2015 07:43:06 : [iNST-ACK ] 02 62 31.56.44 0F 28 00 06 SET-MSB(00) Sun 08/09/2015 07:43:06 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 28 FF SET-MSB(FF) Sun 08/09/2015 07:43:06 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:43:06 : [iNST-ACK ] 02 62 31.56.44 0F 2B 32 06 PEEK (32) Sun 08/09/2015 07:43:06 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 2B FF PEEK (FF) Sun 08/09/2015 07:43:06 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Sun 08/09/2015 07:43:07 : [iNST-ACK ] 02 62 31.56.44 0F 29 C4 06 POKE (C4) Sun 08/09/2015 07:43:07 : [iNST-SRX ] 02 50 31.56.44 39.00.75 AF 29 FF POKE (FF) Sun 08/09/2015 07:43:07 : [standard-Direct Nack][31.56.44-->ISY/PLM Group=0] Max Hops=3, Hops Left=3 Link to comment
LeeG Posted August 9, 2015 Share Posted August 9, 2015 What does Help | About show for Firmware level, UI level? Describe the exact steps being used to add this device to the ISY? Link to comment
beaud001 Posted August 9, 2015 Author Share Posted August 9, 2015 Firmware Insteon_UD99 v.3.1.10 UI Insteon_UD994 v.4.2.30 Product ISY 99i (1020) My URL http://10.0.1.90/ Internet Disabled Pushed in reset button on dimmer received flashing green Add new Control Linc 31 56 44 delete existing links Still receiving com error, green light on dimmer still flashing Link to comment
stusviews Posted August 9, 2015 Share Posted August 9, 2015 An ISY 99i is somewhat old. It does not recognize most newer Insteon devices. You might want to consider upgrading. Link to comment
LeeG Posted August 9, 2015 Share Posted August 9, 2015 The 99i is down level and I do not think it will support an I2CS SwitchLinc even if at 3.3.10, the last release that will run on a 99i. The command sequence is not correct for adding an I2CS SwitchLinc. You need to upgrade to a 994i running at least 4.2.30 or better yet running 4.3.10. Link to comment
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