Mobilinc to ISY-994i communication issue

[Balok]

Hi. My brother runs Mobilinc on an Android phone. He cannot connect to my ISY-994i using my wireless LAN. He can still connect using via the Internet, so his credentials are okay. The local IP address is correct, as is the port number (which is not the http:// default of 80, but the http:// port configured on the phone and via the ISY admin console match). I am running firmware v4.2.30 on my ISY. At one time he was able to connect. I advised him to contact the Mobilinc manufacturer, but I thought I'd see if anyone else here had used the Mobilinc software and experienced this problem. If so, how did you solve it?

Thanks.

[InsteonNut]

Hi Balok,

 

This is Wes from MobiLinc. Have him contact us at: support@mobilinc.com with the connection details so we can suggest the configuration change.

 

Wes

[Balok]

Thanks. My brother got your email, and we made the change. It's working now.

 

For anyone else: I had the port for both http: and https: set to the same value. The ISY allows this, but it does not work. Choose two different values. (I changed them from the default values for a couple of reasons, not the least of which is that my ISP wants extra money if you host a website, so they block incoming traffic on 80 and 443 unless you have a "business" account.)