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ISY 994I/IR PRO seems to be stuck in an infinate loop while Linking


DBaldwin

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Posted

Was remodeling kitchen and needed to reset the depth of the outlets in the wall for the new backsplash.  After the electrician finished, turned on the breaker and much spitting and smoke emanated from  my KPL 2486 that I use to monitor my garage doors.  As luck would have it, I had a replacement on hand, a KPL 2487S ver 4.4 that I installed after fixing the floating neutral. 

 

I was able to get the ISY to link the KPL 2487 and was getting ready to add it to the various programs so I could again monitor my garage doors.  The ISY went into linking mode and has been doing so for the last two days.  The progress bar processes like normal from left to right and then restarts, over and over and over.  There is a warning message to "do not power off/unplug the system or make adjustments to linked/attached devices.  Obviously, I'd like to reboot the device but would hate to brick it. 

 

Any thoughts?

 

Dave Baldwin

 

ISY 994i/IR PRO (1110)

Open ADR (21010)

Weather Info (21020)

 

Firmware 4.2.30

U.I.  4.2.30

Posted

I would say the wiring issue did more than is known at this point.

 

Was the old KPL used to "Replace 'oldkpl'  with 'new kpl' or the old KPL simply deleted?

 

Try running Tools | Diagnostics | Event Viewer at LEVEL 3 for 30 seconds or so, post the event trace so the Insteon activity can be evaluated. 

Posted

I would say the wiring issue did more than is known at this point.

 

Was the old KPL used to "Replace 'oldkpl'  with 'new kpl' or the old KPL simply deleted?

 

Try running Tools | Diagnostics | Event Viewer at LEVEL 3 for 30 seconds or so, post the event trace so the Insteon activity can be evaluated. 

Because the old KPL burned up, lots of smoke and fire, I removed it and installed the new one after the floating ground was fixed.  I installed the new KPL as a new device and figured that after I had added the new KPL to the various programs and scenes, I would remove the old KPL.

 

It was while installing, i.e. linking the new KPL to the ISY that I got into this infinite loop. 

 

Attached is the ISY events log that you asked for.

 

Thanks for the response.  Hope you can make heads or tails of it.

 

Dave

ISY-Events-Log.v4.2.30__Thu 2015.09.03 03.32.53 PM.txt

Posted (edited)

Thanks for the event trace.   No Insteon activity.   The Weather station is connected to 3 times, followed by a 1 minute wait, followed by three more connections to Weather station, followed by a 1 minute wait, and so on.  I don't use the Weather module so can't offer any information on the Weather activity.

 

Is the Weather station normally accessed every minute? 

Edited by LeeG
Posted

Thanks for the event trace.   No Insteon activity.   The Weather station is connected to 3 times, followed by a 1 minute wait, followed by three more connections to Weather station, followed by a 1 minute wait, and so on.  I don't use the Weather module so can't offer any information on the Weather activity.

 

Is the Weather station normally accessed every minute? 

Thanks for the response Lee. 

 

Had to look to see if the polling interval was a setable variable.  It is, and it is set for 60 seconds.  I assume that is the default as I don't recall ever doing anything with that.  It has been set like that for years. 

 

The question is, do you think it is OK to reboot and see if I can get out of this linking loop?

 

I've attached a screen snap showing the Linking screen.  It is taking about 3.5 minutes for the bar to reach 100% and then it starts over again.

 

Dave

post-141-0-16824100-1441324833_thumb.png

Posted

No way to know what was being linked 2 days ago unless there is an Icon (1101) next to some device.  The popup Linking window is showing the Weather access.  I don't know of anything else of use to trace.   Go ahead and reboot.  If the ISY goes into linking mode perhaps the device ID can be seen in the Linking window.

Posted

Even with the old KPL physically removed. If it is still in the Administrative Console. You can add the new one and use the replace module function. It will write all the needed changes to the system.

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